Disappointed and frustrated. You can't ever expect any service to be exactly what you want or to be up to your standards. This is why I communicated before my service even started that 1) I prefer gentle filing and have thin nails 2) wanted my cuticles/ skin around nails cleaned up. I got rough, uneven, fast filing and I was sent away with my cuticles/skin looking like I was due for a manicure. Any time I asked for a nail to be filed a different shape or fixed (because they were uneven), I was met with attitude. I tried to communicate with the nail tech throughout my service to ensure I left happy, however I was ignored and sent away with poorly shaped, unsightly, and messy polished nails. read more

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My daughter showed the nail tech exactly what she wanted and he completely ignored her request. The inspirational picture from TikTok looks nothing like the awful design he left her with. He was on the phone the entire time, not paying attention to her request and then had the audacity to charge her $120. This was a never again experience. read more

Z Nails - Nail Salons Near Me - Cambridge, Ohio

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Do not go here. July 16th, I brought my girlfriend and her cousin to get our nails done. The service requested (and paid for) was for my girlfriend and I to get a mani pedi with gel polish for both of us. My nail tech was a dismissive and rude woman who was very inattentive meanwhile my girlfriend's tech was a very talkative gentleman who also paid poor attention to the quality of his work. The pedicure that I received was supposed to end in a gel polish (which I was charged for.) I did not receive gel polish, and only received a clear gloss while my tech sat on her phone letting it dry. The Manicure portion for myself was incomplete as she did not put any gel on my fingers and we were charged for a full service. Forgive my lack of knowledge on nail services, however, it is unprofessional to take advantage and overcharge me for a service I didn't receive, especially since the service received was very poor. I'd really appreciate some response from the owner or some form of refund for the lack of services to reconcile this situation. read more

65 dollars for a pedicure with no frills. In AZ I pay 50 dollars to have the works, sugar scrub, hot stones, hot towels, paraffin wax. And you want to charge 65 dollars for a polish change, and a callus removal. Disgusting. And not to mention they didn't even have the color I picked out so I had to change it. And it looks like I have grown out toenails already with a brand new polish. read more

There should be a 0 stars button. Pedicure took 11 minutes and cost $48. Horrible unfriendly environment. If you're thinking about going here - DO NOT! read more

My husband and I are from Louisiana living in Ohio. We both needed a pedicure and I needed my nails refilled with gel polish. The worst pedicure I ever had done. My services were done very fast. Normally when I get these services it takes over 2 hours. I was done in 45 minutes for both. The spa had nothing special like no good smelling lotions or salts in the water. It was just plain and over charged. Our services were $171.00. We have NEVER paid so high for these services that were poorly performed. I will never step foot in that place again. read more

Nails by Lisa ! She always make me so Happy ! She best Nail! At Znail definitely recommend nails By Lisa ! Ask For Lisa !! read more

Z Nails - Lisa @ Znail , always leaving with a smile on my face in satisfaction! The Best ! ! Definitely recommend nails by Lisa ! - Nail Salons Near Me - Cambridge, Ohio

Went to get our nails done a week later they are off asked for refund said no got mean the lady had prescription medication bottles sitting out on her table. She sneezed wiped her nose on her hand then didn't sanitize. Very dirty rude people. DONT GO THERE BE WARE. They will not refund you! read more

The quality for what was paid for is poor !!! The guy who did my nails took his time to do them yet still walked out with botched nails there is no apex my cuticles look shredded up they aren't flush to the cuticle and there is. Noticeable gap alongside many waves and indents in the nails and it wasn't a friendly vibe no one there said a word to anyone it was so awkward and uncomfortable read more

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BEWARE OF PRICING!!! me and my daughter were there 7/13/23..we asked for the $40 spa/pedicure which included polish..the guy who did my daughters was Pedi was getting a little touchy feely with rubbing her feet and calves..asking her if she was married which she replied yes! After our Pedi's were finished I was hit with a bill for both of us $128.00..i asked why bill was so high n she said because we got gel polish..I said if I would have known it was $20 each extra I would of got polish that would fall under the Pedi for $40. They have no pricing listed for nail service and only a card for Pedi which we picked one but was charged extra without a word..probably won't be back..looks like we're not the only ones not happy. read more

My friend and I got mani-pedis. while getting my pedi, I was looking at my newly done nails. the tips were way to big (it took him less than 20 minutes). I asked him politely if he could fix them. he got very angry. he whipped out the file for 30-60 seconds and said "you check out now". okay. so I gave him my card $200 for both my friend and I. he took my card and asked for my ID. I told him I didn't have it on me. He the stated he would have to chop my card!!! I grabbed my card and he said "you no pay, I call cops!" well I paid cash but he did indeed call the cops. horrible place!!!! read more

Absolutely will not go here again. Was treated with disrespect to get 1 nail fixed. Told me not to break a nail again because he wouldnt fix an outsiders nail. Umm excuse me, im a paying customer! They should be reported! read more

Horrible! I went in with a gel manicure that had peeled off almost all my nails. The person, he mumbled and I never understood a word he said.... He literally had me soak only the nails that still had polish left, then he barely whisked a file over my nails and told me to wash my hands. He then did the polish. No trimming of my cuticles, no hand lotion, nada. The Salon is cluttered and dirty. I should have walked out. I was done in 20 minutes!! For a gel "manicure". And $32! No tip and never going back. read more

I don't typically have high expectations for low cost walk-in nail salons. Even given these expectations, I was disappointed. The salon is not clean and the employees are not friendly. Worst of all, my gel manicure was sloppy and I was left with a bleeding cuticle. read more

Z Nails - Uneven polish application - bleeding cuticle. - Nail Salons Near Me - Cambridge, Ohio

I literally witnessed one of the managers gang up on an elderly woman because she was taking too long to pay. They kept threatening to call the police on her. It was sickening to watch. I will never ever return to this salon. read more

asked for square french tips and they are super uneven one nail wasn't fully covered had nails glue stuck on my cuticle nails were cut badly and it looked like I had a duck nails on one nail had paint under my finger nail and on my hand. read more

Starting off with the good. My nails turned out awesome. The are the perfect color and very high quality gel polish, I love them. BUT the nail tech didn't ask about the length and filed them way shorter than I would have asked for. (If anything I didn't want them shortened at all. I just didn't feel it was necessary to voice that as she should have asked.) Now the bad. The store had a very strong smell of nail chemicals. (Sounds stupid to say but there should be some kind of ventilation because it can't be healthy for anyone to breath in that amount of acetone and polish.) The wait time was also a little ridiculous, over an hour and a half before my nails were even started on. Even above all this I think the main thing that ruined the experience was the nail tech. She's good at her job but has very poor customer service. She is a little rude to customers. Particularly a young girl who was in there at the time I got there and had asked if she could do her nails, with which the tech replied rudely with her head turned "no we don't have time". No apologies or sympathy was given as it should be with any business in the customer service field. Anyways, would I recommend? Sure, I only paid $34 to have my real nails painted and trimmed. However if you're looking for a higher end salon with friendly techs, go elsewhere. read more

Z Nails - Nail Salons Near Me - Cambridge, Ohio

If I could leave no stars I would. I only went here because the place I typically go was closed. Start to finish was terrible, the male nail tech I got rushed through my nail fill. Hardly used any acrylic (one already broke due to how thin he applied ) Then toward the end I notice my right thumbnail is extremely crooked, I kinda waited to see if he would notice and fix it. I hate complaining about things so I very very nicely said "I think my thumbnail is crooked, I hate to ask but could you fix it? It was probably my fault maybe I held it a certain way that caused it". Mind you by this point he was already almost finished. Said nail, was already painted. He got extremely rude and defensive and said "Oh I know it's not my fault, it was yours. I'm the professional your not. Then proceeded to tell me my thumbnails are deformed. I have been going to Regal for 4 years which is pretty well next door to this place and have never, ever had such an experience. As I was walking out he was also writing something on my debit slip, unsure if he was writing in a higher tip (which he didn't deserve the $5 I even left him) but he was watching me like a hawk and I already felt so uncomfortable. I'll be watching my account, but in conclusion... avoid this place like the plague!!! read more

did a horrible job will never go back! very very disappointed! people was also very rude as well

if I could give it a 0, I would. I took my girl in to get her nails done, and they look like absolute trash. awful. these nails are bad. polish is peeling, polish on her fingers, broken nails, one fell off within the first 5 minutes of riding in the car to go home. I give this place a 0. I'm very pissed about it and this place needs to get their head out of their asses and do good quality work or they aren't going to have any business. read more

My best friend and I went for a leisurely pedicure at Z Nails. We signed up for Regal Nails at Walmart but didn't want to wait so we went over to Z Nails. Will never go over there again. The greeter was the nicest part of the visit. He greeted us, asked us what we were there for and told us to go pick our our color for our pedis. Once we picked out our color we were grunted at and pointed to go sit in a chair. My friend's chair had water but mine did not. A man started doing her pedi, we told them we both wanted the Deluxe 45.00 pedi. After a while the man finally put water in the tub for me. I noticed that they were not cleaning out the tubs or the plastic drain. So therefore, they are not sanitizing the equipment. Once our pedicures started my friend texted me that her technician was "rough" and once mine started I replied with my woman is "rough" also. The Deluxe pedicure was less than desirable it was rough and not enjoyable. The scraping and filing was excessive and aggressive. She was cutting my nails and it hurt and she asked me "Does that hurt?". When I was done my toenails look OK but I am bleeding on my heel and my big toe. My friend's toe is raw. Then to top all this off instead of the 45.00 pedicure they charged us 107.00 for both pedicures. So we left there bleeding and overpaid for it. WE WILL NEVER GO AGAIN - Bleeding in Cambridge. read more

Forgot to add in the guy ARGUED me that I couldn't have my nails a certain length because I had a baby

I had a terrible experience, so I hope anyone else who goes here doesn't feel the same way. There was a woman resting her eyes next to me while she got a massage, and a male employee was making fun of her to other customers and laughing at her. He seemed to be on drugs, and it was very noticeable. Another thing, I picked the cheaper package for my toe nails and got a basic, solid color. I expected it to cost no more than 50 dollars considering the package was only about 45 but it ended up being about 95. I didn't feel like arguing with the lady, so I paid and walked out. I would never return to this place again. I truly hope someone has a better experience than me. The place has so much potential. read more

Great service, friendly staff, organized,informative on best days and times for low wait times, prices not aware of competition, if I damaged my nail it was fixed with no cost to me, my only concern was that it not the cleanest place over all . read more

They did great by me, no waiting at 6pm. Apparently they just beefed up staff. I had Michelle, she was very proficient. read more

Z Nails - Inside of salon. - Nail Salons Near Me - Cambridge, Ohio

I got my nails done on Sat and 3 broke off that night went to get on Wednesday got them fixed came home 2 hours later another nail broke !!!! Called them said we will fix it this will be the last time I said for a refund they said NO that was $55.00 dollars down the drain !! I will never go back again I will start going to Walmart nail salon to get them done for now on don't anyone go there anymore wast of money and very rude read more

This place is very unprofessional. They are rude and the nail job was pathetic. I do not recommend Z nails what so ever

Literally got my nails done less than 2 weeks ago & two already 'fell' off. Not to mention they looked like SHIT, Different shapes & sizes. The guy rushed & literally CUT my fingers to the point I thought I literally had an infection. Never again, don't waste time & make the extra 20 minute drive to zanesville to get your decent nails. read more

I would not go back. It was overpriced for the pedicure i got. $32.50 for about 20 minutes. Then when it was over, she indicated I walk to the drying table without any the disposable flip flops that nail salons usually have. I had to walk on tile with lotion on my feet, and I came very close to falling. She never even noticed. read more

Definitely not a great or even a good experience! My bff called Friday afternoon for appointments...they don't take appointments but said they'd put our names on the list and for us to arrive in about 40 -45 minutes. We showed up as agreed...2 other customers and 3 technicians were there. They sat us in the back and started to fill the basins. 30 mins later, they start on me...WORSE experience ever! My big toe started bleeding because he pulled 1/2 my cuticle off! WTF, I screamed at him and jerked my foot back...and, told him, "You hurt me" he said something about me having a hole in my toe?? Wtf??? I don't have s hole behind my nail...I've been getting in pedicures 30 some years and NEVER had an experience like this...and, to make matters worse, my friend was still waiting for her technician....both of them took care of customers that showed up after both of us??? So, she had to wait for him to finish torturing me first. She wanted a design on her big toe...which "he ' couldn't do...so, we had to wait for the other technician that could paint it..of course, she had another customer...so, we had to wait even longer!!! It's now Monday and my toe is still very tender and red! I will NEVER EVER go there again!!! read more

My nails look fabulous and I enjoyed taking the time to do something for myself. The service in general was wonderful and didn't take much time at all. read more