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Z Autosound

4.2 (63 reviews)
Closed 9:00 am - 6:00 pm

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Response time

30 minutes

Response rate

100%

Services - Z Autosound

Auto customization

Auto electronics installation

Auto electronics repair

9 More Services

Engine customization

Auto exterior customization

Auto interior customization

Suspension work

Wheel, rim and tire customization

Tint application

Tint removal

Tint repair

Window tinting

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Let me start off by saying that JD working in the front was nothing but professional and helpful. So I brought in my car a couple weeks ago to get after market tail lights installed. After they advised me that they were the wrong year and did not fit my car I decided to get my front windshield tinted. Once they were done I drove off and realized that they forgot to put my rear view mirror back on my car. This should have been the 1st sign. I went back and they put it back on. I work nights so I didn't notice anything wrong with the windshield tint, the 1st day I really look at my windshield in the day I noticed several and I mean several voids/light spots throughout the tint. The correct tail lights show up and I go back to get them installed. I advised JD about my tint and he has them replace it at no charge. My lights get installed and I'm happy. I head home and the next day I realized that they didn't give me back my original tail lights which for sure they had to have known but I get it. People get busy. Before I head over to get them I look at my tint really good. It again has voids and even blemishes but at this point it's so frustrating. I had my car tinted previously elsewhere and it looks perfect. When I get to the shop I'm just frustrated and want my tail lights so don't even mention this and decide I'll just get this fixed at the place I originally went when I get a chance (yes I'll take the loss and lesson learned) I advise about my missing tail lights. I was told to just drive to the back garage and they'll give them to me. When I get there I get the box with my tail lights and head home. Now at this point I call my buddy who had already paid me for my original tail lights for his car and tell him I'm on my way to drop them off. When I go into the trunk to get the tail lights to give him I realize that one of them is completely cracked. Now obviously they knew this happened and didn't mention it when it happened or the next day when I showed up to pick them up. At this point that's about 4 things. My windshield tint x2 my rear view mirror and now my broken tail lights. I get 2 mistake or 2 but 4? And nobody even mentioned anything at all to me. If I would have just been told something like they were difficult getting out and we accidentally broke them i would have been happy with that and moved on. I don't complain just to complain. I would definitely never ever recommend this shop to anyone I didn't reach out to the shop again about my tint or tail lights. At this point I'm extremely frustrated and just want to put it behind me. JD actually gave me a call right after I posted this. As I stated previously he seems like a stand up guy and this 100% shows that. He offered to replace my windshield tint and make it right again. He also offered to replace the broken tail light. Obviously when someone reaches out to you and makes things right it goes a long way. I should have called him directly before posting this as I know he would have made it right. Thanks again JD.

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9 years ago

Z Auto sound is a great car audio shop and provided me great customer service as well and fast service as well.

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8 years ago

Had a great experience definitely recommend coming to this place !!! Very informative and quick time to install

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Review Highlights - Z Autosound

I am glad I listened to Jason's advice on what to put in the car given my budget and what I expected it to sound like.

Mentioned in 11 reviews

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Z Autosound - stereo_installation - Updated May 2026

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