I usually don't do reviews, but this doctor deserves 5 stars. He actually took time to explain to…read moreme everything I had a question about. Gave me scenarios about the what ifs. I felt like he went out of his way to make sure I left his office with assurance. The medical assistant was extremely friendly and treated me with respect. I will be going back here for all my medical needs. By the way this office is the one in La MIRADA.

This review has nothing to do with Dr. Kwok or his abilities, but rather the inabilities of the…read moreoffice staff to provide pertinent information about their facility in order to sign up for insurance coverage. The "manager" and whoever picked up the phone refused to give out their primary office no. which is how you sign up for insurance coverage. There is NOBODY in the medical field who doesn't know this number for the insurances that are supported, ridiculous. Get it together, don't even give a crap about an existing patient. So for everyone else who doesn't get any reasonable help, here are their numbers for Aetna HMO: 104750 for the DB office 496344 for the La Mirada office

This review is about the billing department. Almost 2 years ago I over paid. They owe me 20$…read more I had met my out of pocket expenses, they front office staff acknowledged that I had a credit of 20$. I have been asking for the refund. The billing department has told me multiple times they would look into it. No one has responded. I have over paid multiple times, although it was hard I received a refund for prior overpayments. Still waiting on this one. Been with this office for years early 2000's. I will not go back.

Dr. Chung and his nurse Rose are amazing. Very helpful and I appreciate their expertise even though…read moreI lean more on the natural side with food as medicine. Dr. Chung has been great about referring me to specialists when needed. They all care and are genuinely kind and take the time needed -- even the office staff -- Lauren and Jacob :). Great team!

Not a pleasant experience at all. I've had this doctor listed as my primary care physician on my…read moreinsurance card for over two years. I called the office today to schedule my annual physical check-up, and the doctor himself answered the phone. He ran my insurance information through the system, and after verifying all the necessary details, he informed me that he is no longer accepting new patients. This is beyond ridiculous, and I wish I could leave a zero-star review for this unprofessional practice.

Dr. Ou has been my primary care physician for years. He listens and cares so much every time with…read moremy concerns and problems. I don't think I can find any doctor so respectful and knowledgeable. I always appreciate his office staff, they are also so helpful.

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.