It sounds very promising. They care very much for Seniors. So far I just spoke to someone on the…read morephone to make an appointment. I'm looking forward to my office visit. I'm so very happy that l found this Wonderful Medical Center. After I hung up l thanked God for watching over me after having a terrible experience with my former Primary Care Physician. I put up with it for years. It was impossible to even make an appointment, they put you on hold for over an hour and 1/2 The secretary told me that it's not their problem If l'm sick and not able to wait for that amount of time even after just being discharged from Brigham and Women's Hospital, Thoracic Surgical Floor from having a Total Gastrectomy and Jujunostomy, I'm not able to eat for the rest of my life. My Primary Care Physician says that he has nothing to do with Boston since he's not out there even though his name is all over my discharge papers. He said that they just do that. When I mentioned this to my Thoracic Surgeon on my next follow up he couldn't believe it.

My initial impression of Dr. Holtzman during my first and only exam on 10/28/24 was not an…read moreentirely positive one. I found his non-medical questions about my personal life unnecessarily intrusive. (I'd already been asked and answered a couple of those questions online as part of the required Zocdoc new patient intake by his office.) One of these was "What is your sexual orientation?" As with Zocdoc, I told him I was straight. He replied with a smile: "Maybe a straight guy who also sleeps with men?" (I believe his precise words were "Heterosexual meaning you like just women, or women and men?") Which left me slack-jawed. A couple unspoken thoughts crossed my mind in quick succession: "Huh? Wouldn't such a guy be a bisexual?" Followed by a recognition of his obvious insinuation, which I found as unprofessional as it was inaccurate. It may be appropriate for a physician to ask a patient's sexual orientation today (I'm 71), but hardly professional to suggest a different orientation to the patient. His next question was "When did you last have sex?" despite the fact that I came to this first office visit presenting no complaints, let alone symptoms, that might suggest an STD or anything else of a sexual nature. Frankly, I had to wonder what the dude's agenda was. He insisted on giving me a referal to his dermatologist colleague, despite my telling him I had seen two dermatologists ---working together--less than a year earlier as a part of the excision of a couple benign facial blemishes. Then when the results of my Qwest lab bloodwork of a week later came back, liver enzymes AST and ALT in my blood were abnormally high, so I messaged him for his interpretation. Unlike my previous PCPs, who would offer a brief interpretation via their patient portals, his terse response was: "See me." Which I interpreted as another office visit. Fortunately, I subsequnetly remembered that I had taken large doses of acetaminophen at the time of the blood draws due to cold symptoms, which temporarily elevates these enzymes' levels. (Mystery solved and money saved.) But I noted his attempt to turn my simple portal inquiry into a billable office visit, not (in fairness to him) unusual in today's profit-focused US medical industry. As physician/author Elizabeth Rosenthal has written: "The 'first do no harm' directive has been replaced with 'first leave no money on the table' ". In the year that followed, he cooperatively issued for me two gastroenterologist referrals with a recommendation for a colonoscopy, (although I should note that the first referral was for a gastroenterologist conncted to a facility from which a hospital approved post-sedated procedure ride home was unavailable to me, which limitation I had made very clear to him during the 10/2024 exam, thus the need for the second referral. In summary, I had no reason to question Dr. Holtzman's overall medical competence, but also no desire to remain in his practice.

I have been with Dr Bowman for over 25 years and I am gonna be 50 next year. She does my annual…read morephysicals and always writes a letter afterwards stating how I am doing and how much weight I have gained ( lol) She took care of my mother till the end of her life and my Mother adored her. She has given me sound recommendations for other specialists and I am blessed to have her as my PCP. She is profeesional and always returns calls and I swear to God she knows everything !!!!

I love Dr. Bowman! After my physicals, she sends me a letter summarizing the visit. It is good to…read morehave on hand, to review every year before the next physical, and it lets you know she's really listening. It can be difficult to get an appointment, but that's how it is with primary care in Massachusetts these days.

Eleanor Menzin, its the best doctor , she allways is objetive and super professional with the…read moreparents and child. My best experience

Amazing doctors, always available, highly knowledgeable. This was the best recommendation we had…read morefor our children.

I guess one size does not fit all but my experience with this Med Ctr is stellar! I am always…read moregreeted with a smile upon entering and there is hardly ever any hospital-like wait. I love my Dr. Phelan and trust her completely with my HealthCARE. She listens and is patient with all my questions and requests. I have received the BEST care in the time that I've been there. I moved from another state and she wanted to start with a clean slate for my new medical care. She and her team went above and beyond following up with all of my previous tests and labs, made new appointments and updated all of my new medical information. She is extremely thorough and I am extremely happy with BU Charles River Medical. For me the campus, Dr. Phelan and her team check all my healthcare boxes. Kudos!

I have been with this practice for the past 3-years. I initially was under the care of an NP that…read morehas since then that left the practice. The practice notified me of their departure and transitioned me to my current MD in an introductory visit, with the option to switch providers if it wasn't a good fit. I have been incredibly happy working with this provider (Dr. Lauren E. Scott). Dr. Scott has a very holistic approach in her practice. Her recommendations are always centered on long term wellness, rather than short term results. Under her care we have navigated a variety of ailments ranging from depression/ anxiety to sleep apnea. Throughout each discussion I felt there was genuine communication and consideration, which has allowed me to build a great amount of trust with her. It feels really good to have a Doctor I genuinely feel I can go to for expertise and feel confident they will advise me in the right approach. As for the facilities, the office is what you can expect from a multi-provider facility. It is clean, tidy, and their pre-appointment forms always include socio-economic questionnaires to gauge where you may need support in other areas of life besides your health. I have not engaged in those supports so I can't speak to what the follow up to that would be, but it is a nice touch, nonetheless. The office staff is efficient and generally have a helpful attitude. This site also has garage parking available that they validate at the end of your appointment, which makes it even more convenient. Their lab staff is also highly skilled! I have difficulty giving blood due to deep/ rolling veins and a past needle phobia, but the staff is reassuring and I can't remember them not getting the stick on the first try. They do their due diligent to confirm a stick will prove viable. Of note- my experience has been that it is easier to get into see my provider via tele-health, rather than in-person. However, we only began seeing each other via tele-health after 5-6 in person visits (I don't think there is a minimum set of time required by the practice, I was just mentioning that piece to say we already had many established in-person visits). Definitely a great practice to seek care at if you're in the Boston/ Brookline area!

Blood Work. The front desk was so accommodating to squeeze me in without an appointment. The Tech…read morewas gentle and very pleasant. I would definitely return to be cared for by MGH Back Bay

I have nothing but good things to say. It's top of the line care. Wonderful caring people that…read morecare about wonderful polite people. Very important. HealthCare it is important. Let's not get it twisted.

I've been a patient in the South End office since the last week of 2014. My PCP was a young man…read morenamed Dr Shi for the 1st year before he moved to SF. I have 7 herniated discs, 3 vertebrae compression fracture, no cartilage in my shoulders, wrists, or thumbs due to degenerative joint disease, and my mobility is extremely limited. Just getting from bed to the bathroom to the living room is a challenge every day. I am disabled, but was turned down for disability multiple times. That is not Fenway's fault. My PCP since has been a Dr named Ethan Brackett. With my sister's help, I started driving for Uber, then Grubhub, and now Lyft to support myself, but due to such limited mobility, I cannot work full-time. My physical therapy was managed poorly for almost a year and a half before I just stopped going. Getting there was too physically demanding for me and there seemed no chance at receiving help any other way. My pain has been managed with cyclobenzaprine (flexerall) which does not help me, does not increase mobility either. It only causes me to be too tired to drive, so I don't take it regularly. I was given Gabapentin which made me physically ill and didn't increase my mobility nor did it decrease my pain levels. The third medicine prescribed was Tramadol, which seems to be the lowest level of an opiate. Tramadol doesn't negate pain, but it does improve my mobility by about 5 to 10%, which is enough for me to get out of the house. My pain level is at a level 10 constantly, in every moment, which numerous shots of adrenaline due to constant shots of pain able to take a normal person to the ground. Doing basics like getting dressed, putting on and taking off clothes, leaving the house, and running even the most basic errands takes energy out of me to the point of not being able to move at some point during the day. Some days, I never make it out of the house. Also, I cannot sleep as moving at all shoots pain out of my shoulders, and the increased levels of adrenaline make it difficult to relax my mind and body enough to sleep. I've managed my pain via meditation for years, averaging less than 2 pills per day for over 7 years. However, in the last 6 months or so, I have taken more tramadol to get me to be able to move to sustain even the lowest levels of self-sustainability. I have asked for a stronger medication countless times, and the only answer I get is to take gabapentin, which makes me sick. The only sense I get is a sense of self-preservation and cover their own ass for Dr Brackett, Dr Shi previously, and the recent classless, condescending, combative Dr. Jatinder Gill of the Arnold Warfield Pain Center. Because of my age and ability to earn in the past, it seems I qualify for nothing that can help me, and despite referring me to an advocate, and a financial services advocate, these people have only emailed lists I could readily find on the internet. Are there any doctors out there who actually care about the patient's best interest instead of just pawning the patient off of on someone else once their pain level reaches an insane level which makes it difficult to live? About calling and communicating with Doctor's through the patient portal, about making appointments and connecting different people with information throughout my care, Fenway South End has been good. The people there may be overwhelmed, but they take care of me and my past requests as soon as they can. They do so in a pleasant manner. They are really smiley, but I understand the stress they are under, so I am patient and kind and appreciate all of their hard work. This is why I rated Fenway South End a 3 star review. They are not horrible, but I certainly don't feel I have a doctor who is really ready to help me. I feel like I am getting a big stiff arm as long as I am in pain and as long as I am not completely incapacitated.

Went in for a physical. Terrible doctor. Had to call the business from the doctors office to have a…read moreseparate blood test set up during my annual check up. They said they didn't have bloodwork and couldn't continue. No one said anything before. Then I was billed for diagnostic work when it was just preventative. The doctor refused to change billing. Paid $200 for a free annual check up.

This is the best doctor in Boston and her business model is amazing. So smart, so kind, so…read moreexcellent. I take better care of myself since I met her. I have anxiety so bad around healthcare providers and she listens to me, makes me feel heard, and addresses my health concerns. She follows up because sometimes I can be slow to see other needed providers- see anxiety about healthcare providers. I appreciate my doctor so much. We should all be so lucky. Thank you for what you give to your community.

Linnea is among one of the kindest doctors I have ever met. She creates a sense of trust…read moreimmediately, patient and calm while she listens without judgment. As a person of the LGBT community, she assisted with many qualms and was an ally through it all. From mental health, to sexual health or just the common cold. She is direct, easy to communicate with and above all else extremely helpful. I never felt like just another patient. I would recommend anyone who is in need of a new PCP to check her out!

great doctor,great personality i d say best iv e ever been too!went there 2 hrs from my home well…read moreworth the trip overall experience very good highly recommend for all your back neck and spine injuries!

Dr. Cardoos is an amazing physician. He takes the time to genuinely understand your concerns. I can…read moresite a few examples of him going above and beyond. Can't say enough about his bedside manner and ability as a practitioner. I always feel like I'm in good hands! He has a 5-star rating with over 200 reviews on zocdoc, too!

Dr. Cardoos is polite, extremely thorough, thoughtful and an excellent physician. He spent a great…read moredeal of time reviewing my past medical history and making sure he had all the information he needed to address my medical issues. He saw me promptly when I arrived and I had no issues with waiting, even though I would understand if I did as being thorough can take time. I would highly recommend Dr. Cardoos to anyone looking for a primary care physician. As a bonus, he is also fellowship trained in sports medicine.

I desperately needed help removing one form of birth control and getting something else. I found…read morethis clinic via ZocDoc's website, requested my appointment the day beforehand, and was confirmed via phone and email. I was very distrusting, going into the appointment. But I was checked in early, called into the office on time, and didn't have to wait around forever for my nurse's triage and then my OB's care. She was a dream. Even though it was the first time we had ever met, and she had none of my medical history from other facilities, she agreed to remove my birth control on the spot and give me a new method. It was such a long and complicated road to get a doctor who would do this for me... I almost cried when she said it would be easy to help me. Such a friendly and easygoing manner, too. Thank you so much!!! I got home an hour later!

AVOID if you can. I'm giving only one star because I like my OB-GYN who practiced here. But now…read morethat she's changed offices, I have zero reason to come here again. There's a woman who works at the front desk/answers the phone who is perhaps the rudest person I've ever spoken to. Zero manners. Annoyed, mocking, borderline berating. I called to see if they could pull up a medical release form that I had signed two years ago and transfer my records over to another office, and she insisted that I had never sent them a form. Basically yelling at me over the phone. Front desk staff are a critical component of any healthcare, as they're the first person you see and can set the tone for the rest of the appointment. I would never want someone like her to be in charge of issues like appointments, who to talk to about bills, etc. Absolutely horrendous experience. Plus each time I've come, I've had to wait upwards of at least half an hour to an hour before being seen.