Yelpers! If Herbal Mineral tries to "sue" you for writing an honest review, know that their threat…read moreis BOGUS. You are well protected, and that "legal threat" is merely a part of their awful scare/bully tactics.
Herbal Mineral keeps sending me comments and messages comprised of lies, insults, and attacks. Cut it out. I'm not removing this honest Yelp review.
I'm taking screenshots of all your malicious words, HM. I'm showing the images to all of my friends and family. I'm not going to let hateful unprofessionalism slide by.
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After having posted my original review, I was very displeased to receive this comment by Vasilisa K. of Herbal Mineral.
She writes, "You never got eyebrow embroidery from us. We do not do 2 tail eyebrows either. Let me guess, your last name is Nguyen? Are you writing this review for Tracy Nguyen?A non-professional woman that keeps tattooing eyebrows for her friends? We cannot touch her eyebrows since they were all blue.
We do not sell eyebrow embroidery on Groupon either. Please do not slander our business on behalf of your tattoo "artist" friend. This is our portfolio with real clients semipermanenteyebrowembr...
We take pride in our work.
This is the work of Tracy Nguyen herbalmineral.com/badtat...
We asked her not to come to our business. There is nothing we can do for her. In the permanent makeup world, you always pay for what you get. In my opinion, the eyeliners are horrible too.
God Bless Tracy for not tattooing other people faces. I seldom say this; but Tracy is a nasty person who keeps stalking our business on yelp, youtube and our website. She even forwarded our video to her friend to view. If she thinks we are not good, why does she want to look up to our technique? Jealousy does not make her a professional permanent makeup artist. "
1. I did have my eyebrows embroidered there. You should take care and time to search into your own business history. That reflects poorly on your record keeping.
2. You did mess up on my right eyebrow awfully attempting to embroider two separate tails on the same brow. Shame on you for your mistake then. Shame on you for not being sorry now.
3. Yes... my last name is Nguyen. Is that a problem? Are you racist? Name-ist? Just a jerk?
4. I have no idea who your Tracy Nguyen is. If you're assuming that is my family... That was very wrong of you.
5. You did sell your eyebrow embroidery on Groupon. I just uploaded a picture of my old voucher as proof (You keep flagging it down. Are you trying to hide something?)
6. I truly do not aim to "slander" anyone, but instead try my best to offer truths to other yelpers. That is the point of this community.
7. I feel like your rant towards the end of your comment speaking negatively about this Tracy person... Is very much unrelated to me. It actually kind of looks like you're the one doing "slandering"... Isn't that ironic? In a very terrible way.
I take back saying you were nice.
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This Review is for the Semi-Permanent Eyebrow Embroidery that I had done at Herbal Mineral. I wouldn't recommend the procedure to anyone that I know. I wouldn't recommend the procedure as I now have a really strong preference for natural appearance. Though if my friends were to really want it done anyway, then I'd definitely warn them to not have their eyebrows "embroidered" here :(
First and foremost: Service can not be complained about, as I do believe the ladies who work at HM are sufficiently kind and friendly. Unfortunately, that is not enough to save my rating for them. You really must have the skill for the procedures that you're trying to sell or else not only are you wasting your customers' money... but you're leaving permanent/semi-permanent mistakes on their faces!
Point blank: They did a terrible job on my eyebrows that day. Although I do believe my eyebrow-embroiderer placed sincere efforts in listening to what I wanted, she really could not deliver. I asked for just a light tint, yet the eyebrows she gave me were so dark, they just looked... burnt. I asked for a natural arch, but she embroidered a tail that's completely out of my normal hairline.
The worst part was when she had messed up on my right eyebrow. Even now when you look at it, you can clearly see two tails embroidered. The stitch work was also very uneven, overall. It was a poor job done in many ways.
I did comment about the unevenness of lines, mismatched shapes, and unpleasant darkness at the end of her work. She was able to comfort me by telling me I needed a few days for some healing, exfoliating, etc. I did wait a few days and came back a week later with the same complaints. It was then she advised me to rub Hydrogen Peroxide on my eyebrows until they faded. I left that day doing just as she told... to no avail.
Thus, with all that sad, having my eyebrows embroidered at Herbal Mineral had been a very, very, very big disappointment. It's been a regret ever since, and to this day, I wish I had never purchased that groupon.