This Mail Room Etc the staff is super friendly and helpful. Their concerns for you about insurance,…read moretracking etc. things we sometimes forget to consider. This Mail Room is worthy of an award for excellent customer service and feeling valued as one of their customers. What you pay here is worth every penny.

Excellent service. Way better than the USPO. They review all cost to mail something and you can…read moredecide which costs work for you!

Quick and pleasant! Just used this to do a FedEx return and it couldn't have been easier. The…read moregentleman greeted me and my daughter with a smile and the best customer service I have experienced in the last few months. I would highly recommend and will be using there services again.

Been here a few times, and it's finally gotten bad enough that I felt the need to write a review…read more Main employee that has been there every time I have gone (an older man) is very rude, very slow, and incapable of handling anything even remotely complicated. Need to ship with a FedEx account? Hope you're wearing comfortable shoes. Have non-standard packaging? Hope you brought a lunch. Have any questions about additional services? Hope you know how to look them up yourself. The one time I was there and a woman assisted me I was initially happy to not have to deal with the old man, but either she was new or incompetent - she had to go to the old man for help, and I was right back to square 1. Frankly it's worth the drive to the Post Office a mile down the street or the FedEx store off Paxton in Harrisburg, depending on what you need.

They charge for everything. A 6-in piece of tape is a dollar. Print out a piece of paper is $1…read more Plus a $2 charge to use a computer. 100% bull. They are already getting the money. It cost to ship a package. Why do they need to nickel and dime dime? Everyone for every single item needed to ship a package with their company? Go to Staples instead of this crooked UPS store. I shipped the same package for nothing.

Very unprepared. I came in to get a document notarized and they said they couldn't do it. They…read moreshouldn't advertise something they are unable to do.

Family business . Great service. Expensive but isn't everything? They do compete with USPS and…read moreshowed us that their price was lower...

I'd like to give the UPS Store on Cumberland Parkway in Mechanicsburg "0" stars!! I got a shipping…read moreestimate yesterday there for something I was selling on FB Marketplace. The woman quoted me $23.14. I told the potential buyer the amount, and he agreed. Today when I went back to the same UPS store to ship the item(Cumberland Parkway), the woman said it would cost $111!! Unbelievable- how can an estimate be so far off?? This puts me in a VERY uncomfortable and awkward situation with my buyer. To say that I'm upset is an understatement!!

We stopped here to drop off a package. It is an older building but fine otherwise. Staff was…read morefriendly and efficient. We were in and out without a few minutes. I will say the doors are r labeled that clearly so we actually walked into the wrong office suite at first, which I am assuming happens a lot. There are marked parking spots for UPS but it a tight spot, FYI

Usually good, but sometimes bad attitude from workers. Please don't take out your frustrations on…read morecustomers. It's not our fault it's busy. Not everyone can be in and out in a few seconds. Sometimes everyone comes in at once. Sometimes you sit there and don't see a soul. Do you have that same bad attitude then when you can relax and play with your phone? Good place to drop off Amazon returns and any UPS packages to ship. Packing supplies are slightly overpriced but that's for the convenience of them being right there for you.

This review is based only on my experience with their public notary service…read more I had a document that has to be notarized. Unfortunately, the free notary service at my banks only notarize bank related documents. After calling around I found that both AAA and The UPS Store offer public notary services for $5 per "stamp". I chose the latter because 1) no appointment would be required, 2) its location is more convenient for me to piggyback with other errands. The staff were all wearing masks; however, there's no hand sanitizers anywhere. After a short wait I was quickly served. Nothing wrong with this but I was a bit surprised to learn that the cashier herself is the public notary. Everything went through as expected until when she rang me up. "That'll be $9," she said. I was confused. I asked if it was because it was a deed so it cost more. She said there were the $2 clerical fee and the $2 witness fee. Talk about hidden fees! Needless to say, I wasn't happy. $2 clerical fee for ringing up, and $2 for another cashier's autograph?! I called and confirmed: AAA on Trindle Road costs $5, period, no gimmicks, no hidden charges like this one. The only drawback is you would have to make an appointment. With the bad aftertaste, I won't be back -- unless I'm in a hurry.

I have used this store for years. They are always knowledgeable and friendly. Too many times…read morepeople only write reviews when something bad happens. Recently, I had a package not get to where it should be. They have done everything for me...I don't know if I will get the insurance money back or not? It does not really matter, what does matter is that they have done everything they can, without me asking. In these times, people need to appreciate more of what people do, instead of what you think they should do, or don't do! A happy customer....

Super service and nice people at this ups. I had a problem with getting information to a lawyer I…read morewas working with and they helped me get all the paperwork there and verified. It will be my go to store. Thanks

Excellent customer service!! Employees are so kind and helpful. Very happy to have a UPS near by.read more