We have been patients of Dr Dan and Karassa since before they moved to Durango and opened up their…read moreown practice. For us, it is worth the 45 minute drive to see them for our health issues. Both of them are wonderful people and they care about each individual of every family they treat. These are truly caring medical people and each time we visit, we dont feel like just a number but part of a bigger family. The have their own pharmacy in house where you can buy discount perscriptions. All of the staff is very welcoming as well. They have a unique inexpensive flat fee per month per person with family discounts versus typical insurance which they dont accept. We HIGHLY recommend this medical practice.

Tired of the same ole' lousy for-profit insurance/healthcare/pharmaceutical racket our politicians…read moretake bribes from? Do yourself a favor, just go here...you'll be very pleasantly surprised. And they're all about saving you money on everything---prescriptions, tests, etc. I hope their unique way of doing things is the wave of the future in medical care.

Another annual physical today and once again I'm surprised at how relaxed I feel with this kind and…read morecaring physician. I am under a lot of stress lately and I can discuss my concerns without being guarded or embarrassed. He never over prescribes or covers his butt with unnecessary tests because he knows his patient and listens. The lost art of listening and also a measure of confidence and common sense. The clinic is becoming more efficient and I actually had my lab results within two hours of going home. The patient portal is working out well and I love the ability to email the doctor and his team and to receive a quick response. Many major improvements.

Everyone is so helpful and nice! I called after 4pm to get a refill sent to South City Market and…read morethey called me back right away. City Market did not get my refill request sent to my Doctor and I was out. They got my Prescription sent over right away. They are the best in town! Thank you

Jonathan Fox (PA) and Dr. Jay Ciotti both said my thyroid labs were fine and in range when they…read morewere not. I highly do not recommend this office. If you can see Lynn Joselyn, see her, otherwise go somewhere else. Dr. Nancy Utter would be a good place to go. Jonathan and Jay neither listened to me....typical MD style.....I'm the doctor, you don't know anything even tho it's your body and your experience. Stay away from this office.

Let me start out by saying that I'm ex-military and I moved a lot and seen more than my fair share…read moreof doctors. Dr. Jordan Loftis is incredibly knowledgeable and instantly put me at ease. While I'm very impressed with my doctor, the exceptional thing about this practice is the staff. They're polite, friendly, and they follow-up. They also went to the mat with my insurance company (who is the worst vortex of transferred calls in the history of man kind) to get a prescription I needed covered. Yes good doctors may have wait times, but I almost always get an appointment the same day and I've never experienced any excessive wait times. Bottom line, these folks are awesome.

1. Over-commercialization of healthcare: It was very off-putting to have conversations with the…read morephysicians about what they can talk about without an additional co-pay. E.g., you're here for your annual physical - you need to pay another co-pay if you want me to renew your prescription. Oh, you want me to refer or order further testing (i.e., cardiologist), that will be another co-pay. I felt like I was weighing assessor options at a car dealership. 2. Blood testing - they send you back to the lobby FOR YOU to sign-up to have blood drawn. FOURTY FIVE MINUTES later, I just gave up and left. 3. I specifically asked to NOT be referred to anyone or any provider affiliated with Mercy Hospital in Durango, CO and what did they do? - you guess it, referred me to a provider affiliated with Mercy's parent company - spirit health - ughhhh. I refused #1 and didn't get my meds...probably better off anyway. Why should I let them greedily pad their margins by double-dipping - I am already seeing a PA (never a Dr). I was thinking - if I have to make a co-pay, I am entitled to another visit and another conversation with the provider. I refused to be their chump. Well they hit me with co-pay for ordering tests anyway and referral to other physicians. I don't blame the PA, I've been seeing for the last year or so - she's perfectly fine for a medical professional and very personable but unfortunately she's put in a position to be concerned with revenue and earnings vs. 100% focus on the patient.

This place is horrible. They cannot see you. I've been calling for weeks with a sinus infection,…read morethey keep saying go to the hospital. I just went to urgent care to receive antibiotics. They could've done this for me. Instead I've been living with a sinus infection for weeks. Do not go here.

i went in for my first appointment.masks are required in durango for all businesses. the front…read moredesk clerk was not wearing a mask, i asked that they (2 of them) put on a mask, they did but this is a medical clinic? then i went to wash my hands after filling out paperwork, i was not offered a sanitized pen nor was the pen i used cleaned. they told me i didn't need to wash my hands because i was going into a room. hey i just filled out paperwork on a clipboard w/ a pen that someone else used. i think i want to wash my hands given the issues stated above. will not be going back. then on top of that i got the insurance statement that had an item on it which was not correct. called and got a a number to call for billing that had been disconnected. anything else that could go wrong?

People are nice but rather incompetent. Sent wrong…read moreprescription to pharmacy . Could have been deadly if it was a different prescription. Can't access portal to get test results the staff has no idea how to fix it. The doctor they have me is only there a few days a month. They never mentioned this when I was assigned him. Had to go through the trouble of getting a new doctor at a different clinic.

The receptionist Heather hung up on me after a very brief non-productive conversation.read more

Last year I went to Dr. Nancy because of extreme stress that had affected my health, and caused…read morehigh blood pressure on top of digestive issues. From the first appointment, she laid out a plan that made perfect sense, doing an excellent job describing the diagnosis and how the treatment would work. I was relieved when the supplements she prescribed had an immediate and positive effect by helping my digestive issues. Then, as I made adjustments to my diet and continued to release stress my blood pressure returned to a healthy range. Now I feel great. I have youthful energy, and lost some weight. And I have no more digestive issues. Thank you Dr. Nancy!

From the owner: Dr. Utter specializes in treating the following health issues: thyroid, digestive, hormones, skin…read morerashes, anxiety, depression, seasonal and food allergies, pain, medication reactions, low immune function, heart disease, Type II diabetes, dementia and more.

MEDICAL GASLIGHTING, truly one of the finest examples at this establishment. I had an appointment…read morehere once and never went back. I have a complex chronic medical history, and after explaining everything out, I was LAUGHED AT when I inquired about an MRI. The nurse said with a condescending tone, "Honey, even people who actually NEED an MRI can't get one. That's not going to happen." I will never forget that. I have been in pain for years. I left that appointment in tears. Just wanted to say that since then, I found a genuine, compassionate, competant doctor elsewhere (Mercy), who listens to her patients and sees the big picture, to very willingly order an MRI for me which they did the extra work to make sure it was approved by my insurance. The MRI showed findings that indicate I have a chronic inflammatory disease and need surgery. Thanks to the team at Southwest Women's for completely dismissing my experience I lived in pain EVERY DAY for 2.5 extra years before getting an answer and a path forward. Women deserve better. Please educate yourselves properly on endometriosis.

I have used SW women's health for the last 25 years. I can't say enough about everyone from karen…read moreat the front desk to Karen and Amanda how have seen me over the years. The ladies are caring, knowledgeable and the absolute perfect choice to guide me through my life! If they are accepting new patients I would choose SW for your health car needs