Exterior
Located in Belmont Plaza at the corner of Windy Hill and Atlanta Rd. They're on the Atlanta Rd side.
Interior
It's a little dark and the tables are really close together. This wasn't an issue for us because we were doing takeaway, but I feel like dining in during peak hours would be loud and hectic. The space has those tall industrial style ceilings. Even before I became an empty-nester, I was always a bit frustrated by loud noisy jumbled conversations and I don't like being jammed really close to other tables / diners.
Customer Service
Just ok. There were lots of teens working and the young lady who waited on me was being trained by another young lady who did not seem happy to be training. Lol. The young lady who was building my pizza seemed unaware of the common names of vegetables and meats. And this wasn't a language barrier thing. She was Caucasian and spoke perfect English. For example, when it was time to pick my veggies, I said 'I'd like mushrooms and red onions please." And she LAUGHED at me and said, 'What? What kind of onions?'
I said, 'red onions.' You know, because that's what they're called.
And she gave a nervous laugh and said, "I don't think we have those.' Now keep in mind, the toppings are sitting in little cannisters right in front of her.
I'm staring right at the red onions. So the person training her had turned away for a moment and I don't want to tap on the glass, so I just say, 'There they are. They're right in front of you next to the ...'
So she says, 'Oh. I just never heard anyone call them that.'
Now I'm intrigued, so I counter with, 'Oh really. Well I'm curious - what exactly do YOU call them?'
With a straight face, she replies, "I just call them purple onions."
We had a similar conversation when I called the Italian Sausage, Italian sausage ... instead of ... sausage.
My brother was standing behind me laughing his butt off every time she got challenged my names for toppings, so I was ready to elbow him in the stomach.
The owner / manager came over at one point and just stood there watching the trainee and trainer. She looked over at us briefly, but she didn't actually smile or greet us. I know some of its cultural, but I really dislike when staff members make direct eye contact me and don't offer a smile or a greeting. It feels a bit cold / rude. I really love it when I'm given a basic greeting, and a 'thanks for dining with us' sends me over the moon. Lol. If you tell me to 'be sure to come back and see us' when I'm exiting the store, you better bet your bottom dollar that I absolutely WILL be back to see you. Lol.
Price / Value
I thought it was priced well. A small personal Build Your Own pizza (10 inches) was $10.99 and they don't cap the amount of toppings. My toppings weren't piled high but if I'd asked for a little more veggies or protein they probably would have obliged.
Food
My pizza was delicious. I ordered a ham, Italian sausage, meatball, red onion and mushroom pizza. The crust was slightly charred - thanks to their beautiful brick oven - and the cheese and sauce were great. There were some things that could have been improved on if the pizza was crafted by a more seasoned employee but everyone has got to learn. So no stars deducted.
I like that they have white, wheat, keto, and gluten free crust options. They also have 6 different sauce options and 5 different cheese options.
Overall
My customer service was not good, but the food was, so I'd come back here if I was in the area, but I would not make a special trip. Good food is fairly easy to find, its the customer service that makes me drive out of way to support a business. read more