I had an issue regarding my order and reached out to Howling Moto for assistance. Alyssa was…read moreincredibly helpful throughout the entire process. She kept me updated, answered all of my questions promptly, and made sure my concerns were addressed until everything was resolved. What I appreciated most was how responsive and attentive she was. It's easy to get frustrated when dealing with order issues, but Alyssa made the experience much smoother by communicating clearly and following through every step of the way. Great customer service can make all the difference, and Alyssa definitely provided that. Employees who consistently provide this level of professionalism, communication, and dedication to customers are invaluable to a company and deserve to be recognized for their efforts. I truly appreciate all of her help and the effort she put into making sure everything was taken care of. Thank you again, Alyssa! Looking forward to finally getting my bike all set up and sharing the finished result.

Horrible company, employees and standards. They sold me brakes that said they would fit my bike…read more The infact did not. So I payed to ship the brakes back, but didn't receive anything for almost 2 weeks after they received them. After finally responding to my emails they told me the new brakes I sent back were damaged and they are keeping all my money. No proof, no pictures, just lies and attempts to gaslight. I showed proof of the brakes condition and broke down the geometry of the bike I had and explained in detail why you can't mount them or even try and use them. Ignored all that and continued to gaslight me and insult my intelligence. NO MATTER WHAT​ go with a different company, even Amazon would be a safer bet

Shout out to Dylan and Daniel. Thank you for your help, knowledge and most of all honesty. I need…read moresay nothing else about the others. If need the services of Audiosmith in the future I will only work with Dylan or Daniel. Rating my experience at this time is low. Thanks again to Dylan.

.... Great service and nice workers! Recommend for car services if you live in the area ...read more

Very nice people, Very easy to work with. They asked us what car and what part we were looking for,…read moretold us what section to look in and found the car easily. Great selection of cars. Will definitely come again!

This is the worst junkyard ever for one. It's dangerous, absolutely dangerous. Trying to get parts…read morefrom that place In the messy mudslide, unorganized junkyard ever seen And when you call they tell you they have the part and they never do waste your time. I would give him a 0 star review.

If I could leave zero stars I would. The dirtiest store I've walked into. You can tell they don't…read morecare about their business. The "owner" does a great job at letting everyone know they don't know how to fix a problem. I watched the owner belittle an older gentleman asking for help with belts before completely disrespecting my wife by acting like she was an idiot for not knowing NAPAs "policies" about exchanging batteries under warranty. Just kept repeating himself with an attitude but not offering any solutions. So we called another store and exchanged it on the spot. If you're looking for a Napa to go to, go to Mchenry or Antioch you're wasting your time with people that don't want to help and don't care enough to clean their building.

The amount of dislike I have for this location is pretty huge…read more I have a Shop here in fox lake and I'd rather drive to Antioch or settle with Oriellys if I need to. Time after time I've tried giving this location a chance...Any time I've ever called I've only gotten condescending and I'm provoked rudeness. Sorry to bother you guys. A business that answers the phone " yeah...." is not one I'm going to give my money too.

Great place and great people to work with. If you own a JEEP, this is the only place to go.read more

Mike and Jenni were wonderful to work with. They installed new springs and control arms on my Jeep,…read morechecked clearances with their flex ramp, and completed an alignment, including setting pinion and caster correctly. Turnaround met my expectations and they have fair pricing. I feel comfortable continuing to bring my Jeep here for future build phases. Worth the drive from the northern suburbs of Chicago.