Giving two stars because they did help me find my dream dress and also my wedding bands but other than that my experience was FAR from good. From the extreme lack of communication to the false promises. Started with them telling me I could add sleeves to a sleeveless dress. The material was supposed to arrive in 8 weeks, it took 12. It came on Tuesday the week of my wedding mind you. Granted, YDBN says they couldn't do anything but maybe pushing the company who made the material to keep their word would've helped a little or maybe checking on the progress more regularly since I ordered sleeves 12 weeks before hand and once we hit the 8 week mark I'm the one who called and checked up and I can about guarantee they wouldn't have followed up if I didn't make the first move. Anyways, Nicole sets up an appt for me to come Tuesday at 5:30 I say great I can make that work but the rest of the week is a no go as it's 4 hours round trip to get to Fargo and my wedding was in 4 days. She also told me multiple times she wasn't worried because sleeves only took 2 hours to make... LOL. 3.5 hours after they received them all they could manage was cutting out the pattern and told me to come back on Wednesday and that's when I picked up my dress and took it to my own seamstress where she informed me, they hadn't even cut out the right pattern, she literally had to sew together the scraps to make it work out. Can't even imagine how they would've turned out if I would've left them there. It also took multiple tries to even reach someone on their phone. EVERY. TIME. I tried to call. If they're so busy with customers maybe they should look into a receptionist, just a suggestion though. My mom ordered her mother of the bride dress there it came in on July 5th. She never received a phone call or anything I called in the middle of August wondering if it was in when they proceeded to tell me they tried calling her once and never got a hold of her... so I guess calling twice wasn't an option. The first alteration appointment my dress was way too big on me so one of the girls pinned it up on me and it was perfect, I was excited for the next appointment. I also told them I really didn't want to hem my dress because I didn't want it to end up too short, I was quiet adamant about it (my sister can vouge for that) and the girl convinced me she would only hem off very little so I said fine. I go to try it on the next time and one it's still huge not even sure why they pinned it if it was going to be taken in a millimeter and to top it off it was too short after they claimed they would pin it with extra length so that wouldn't happen. What a joke. Moral of the story YDBN needs to figure there stuff out and maybe lighten their workload so when a bride needs her dress done for her wedding that should've been done 4 weeks before hand, they don't say well the seamstress has 10 other dresses to do for the weekend too so we will try to squeeze it in. They did give me my material for my sleeves for free so I guess I can count that as a win and Nicole did call to apologize for the unfortunate circumstances, but you could tell it was one of those courtesy phone calls where she was hoping I wouldn't end up writing a bad review. read more