Received excellent service for my manicure. Very kind on the phone. Very clean atmosphere. If you…read morehave never tried a manicure, this place is a sure bet.

Got exactly what I asked for. The service was good. He pulled my chair out for me as I sat down and…read moreasked if I needed anything about two times throughout the session. Also asked if I needed a mask for the debris or chemical smells considering I'm 9 months pregnant about to pop haha. Price was decent and the place was very clean. Was about 30-40 mins for acrylic full set. Would come here again.

So nice! They did such a great job and they are so nice. 100% recommend. They have massage chairs…read moreand they have both regular and gel nail polish. Very clean. Super recommend it!

Just had gel manicure done by Long. I am very pleased! I am visiting here from Arizona and had no…read moreidea where to get my nails done. Just stumbled upon this salon. They were very friendly, and listened to what I was looking for in my manicure. I was in and out in about 35 minutes.My nails look absolutely perfect, the prices are reasonable and I would highly recommend this salon.

One of THE BEST mani/pedi services I've had. The salon is clean and peaceful. We were greeted…read moreupon arrival and seated immediately. There's not loud music and 20 different conversations happening at once. They are a by-appointment only salon, so if your time is important to you, this is the place that respects that. The technicians are super friendly and make us feel comfortable and relaxed. My husband even commented that the massage was very nice and the experince was peaceful.

I was a walkin on Saturday around noon and got right in. Love my nails! The pedicure felt…read moreamazing. Very impressed and will definitely be back.

Made reservations on line for me and my friend. My friend received an email 2 days later that…read moretheir system was having issue and can't do her at the time she asked - so given my pedicure would be longer then her manicure she rescheduled for a half hour later so we'd be done at same time. Well a day after that I received the same email and they offered me 1 pm but I wasn't able to - i asked if 2:30 or 3 was available and was told 1 pm I explained how my friend and I were going to meet there and her appt was changed to 2:30 so I wanted to know if that time or 3 would be available. I called my friend to let her know that I had just received the same email she received a day earlier (which seems odd that all appts would have been called if there was an issue with their on-line scheduler) while we were chatting she received an email canceling her appt and told to reschedule with friend for another time... she hadn't even been asked - and no where did I say if I can't get an appt we would both cancel -- and I hadn't heard back from my last email I sent. We decided right then that I would cancel my appt and we'd find another salon to go to. I had a very similar event happen several years ago my friend actually called to make reservations for both of us ... we arrived on the day and time and were told when we went in for our appt that they had too many walk-ins and we'd need to reschedule!! I hadn't been back until we decided to give them another chance. Well seems nothing has changed.

I loved my experience here! I came in for a wedding nail trial run and was not disappointed! The…read morenail tech Duy did an amazing job and was super nice and patient. I paid $78 for my nails and was very pleased with this price for all the hard work he put into them. I made sure to leave a worth tip after as-well. I will definitely be coming back for my actual wedding nails!

0 stars would be an appropriate rating. The service I received was not as advertised and the…read moreowner/manager was unwilling to offer a refund in any amount. My appointment started 20 minutes late (that time was not made up on the back end); the "body scrub" was rushed and not at all thorough; the technician waited a full 10 minutes to come back to the room after the scrub/wrap, despite being in the room when I turned the shower off (it literally takes 30 seconds to hop out of a shower and onto a massage table, so I have no idea why she waited so long to return). The "massage" was bare minimum--it's basically just them applying lotion--and it fell far short of the 20 minutes that was advertised. The owner/manager was not there on the day of my appointment (I expressed my concerns to the women at the front desk; they said they couldn't help me but said they'd have the owner call me). When I later explained to the owner/manager that my appointment was cut way short and that I certainly wouldn't describe any of it as relaxing or pampering, she offered me a $20 credit (the service cost me $125). I let her know that I don't live in Fargo and have no use for a credit (nor would I want to return and spend (ie risk wasting) even more money); she became argumentative, claiming that my story didn't align with what the technician told her. I can understand why the technician lied about what happened--that's what people do when they're at risk of being reprimanded or possibly fired--but I don't understand the owner/manager's response. I'm a veteran and I chose Affinity because it's veteran owned, but it's way overpriced for what you actually get and they won't even try--in good faith--to make things right when they go wrong. Save yourself the trouble--and heed the advice of the other 1-star reviews; go to one of the many other spas in the area.

I booked a facial and massage for my daughter's birthday. I was told to be here at noon. We were…read morehere about 11:50. No one was in front. By the time someone came out and checked her in it was 1220. They said the longer had time to do a facial and they could do a mask. I talked to Lexi and explained the we weren't told to be here by any specific time earlier time etc. As I am telling her this she didn't even provide any apologies or explanation. This is the worst customer service I have ever had at a spa. The only upside is the massage therapist was great with my daughter.

Quick to get in and she did exactly what I needed (full acrylic with tips). Just like my salon…read moreback home. Good to have a good spot while in vacation.

The best service I have received Olivia was an expert and used all her creativity for these nails…read moreso cute and awesome prices! Highly recommend and will be coming back

I broke my thumbnail and it hurt so much I had to go get my nails done. Tried calling a couple of…read moreplaces and thankfully the third time was a charm. She was able to schedule me in an hour later. The facility was clean and she did a great job repairing my natural nails and keeping the length down to a normal size. I love how they look fresh and clean and the broken part was reinforced so it would have time to heal. Thank you!

Cute place, friendly staff, reasonable pricing. All new equipment. I will definitely be back.read more

They do such a great job with manicures and pedicures. I tried another salon with my daughter once…read moreand probably will never venture away from Polished again. After the other salon my nails cracked and split. I have never had that problem with Polished - my nails are generally pretty strong and manicures at Polished look so good and last for quite a while.

I was a walk-in client not more than two or three days ago. I said that I had dip powder on that…read moreneeded to be removed but also requested a gel manicure. The front desk girl showed hesitation when I said I had dip powder on, but had no problem booking me in a few minutes after I arrived. My manicurist sat me down and made a comment when I told her I had dip powder on as to the effect that she should still have enough time for my appointment. That was unsettling because I thought, well, so she already seems rushed maybe? Benefit of the doubt I told myself. Surely she would take the time to do a good job regardless if she felt rushed. No. She didn't. That was the fastest manicure I have EVER had in my entire life. Not only was all of the dip powder not removed from my nail, she managed to create a sharp triangle shape as opposed to an almond shape. On top of that, usually gel manicures is a series of curing, re applying, etc etc. My nails were under the black light twice was all. I think she only put on two, maybe three layers of the color and gel. Let's get back to the previous dip powder. So I had a deep red color on. You can see some of that color under the color I have on now, which is called lilac, a light purple. Truly poor form. The shape. I WISH I took a photo prior to me going home and reshaping them to the best of my ability. But if you imagine what a triangle looks like, that was the tips of my nails. They were SHARP. I couldn't close my hand without getting poked and I thought to myself "I'm going to pierce someone." If she was concerned about time, she should've said no, she can't book me. I would've rather been sent away than gotten the worst manicure I have ever had. I didn't feel like a customer, I felt like I was her experiment to see how quick she could get done. I will not be returning. Quality over quantity.