ExcellentExcellent, friendly service and quality work. The facility was clean and neat, from the…read morewaiting area and restroom to the nail stations.

Worst nail experience I've ever had. The female was rude from the moment I sat down. The man was…read morekind...until the color I picked for my fingers and toes didn't match even though the bottle numbers were the same. When I pointed it out they denied it. When I finally got them to agree it was different they told me it was my fault and if I wanted it changed I would have to pay another service charge. I highly recommend you do NOT cone here.

Beautiful and extremely well done. Erica takes her time to ensure my hands and feet look their…read morebest. The wax pedicure leaves my feet so soft and silky - like baby's feet. Rose

Erica is by far the best nail artist in the Fargo Moorhead area! She is so talented and I never…read moreleave a nail appointment disappointed. I get so many comments on my nails She is professional, kind, and so much more. Erica comes up with the coolest colors and designs for every season and holiday! I just got these autumn nails done today and I absolute love them! I totally recommend Erica for your next nail spa day! You'll be glad you did!

Made reservations on line for me and my friend. My friend received an email 2 days later that…read moretheir system was having issue and can't do her at the time she asked - so given my pedicure would be longer then her manicure she rescheduled for a half hour later so we'd be done at same time. Well a day after that I received the same email and they offered me 1 pm but I wasn't able to - i asked if 2:30 or 3 was available and was told 1 pm I explained how my friend and I were going to meet there and her appt was changed to 2:30 so I wanted to know if that time or 3 would be available. I called my friend to let her know that I had just received the same email she received a day earlier (which seems odd that all appts would have been called if there was an issue with their on-line scheduler) while we were chatting she received an email canceling her appt and told to reschedule with friend for another time... she hadn't even been asked - and no where did I say if I can't get an appt we would both cancel -- and I hadn't heard back from my last email I sent. We decided right then that I would cancel my appt and we'd find another salon to go to. I had a very similar event happen several years ago my friend actually called to make reservations for both of us ... we arrived on the day and time and were told when we went in for our appt that they had too many walk-ins and we'd need to reschedule!! I hadn't been back until we decided to give them another chance. Well seems nothing has changed.

I loved my experience here! I came in for a wedding nail trial run and was not disappointed! The…read morenail tech Duy did an amazing job and was super nice and patient. I paid $78 for my nails and was very pleased with this price for all the hard work he put into them. I made sure to leave a worth tip after as-well. I will definitely be coming back for my actual wedding nails!

Hazel and Lee knocked it out of the park again with our gorgeous and fun Christmas nails! Thank you…read moreto the team for always being so accommodating and fun - you're a joy to come see every few weeks!

Kay was amazing. Beautiful pedicure and best leg and foot massage ever!! I will go back.read more

Well I've found my new nail spa!! They have a wonderful website detailing all their services and…read morewhat to expect. You can make your appt on line and can either choose your favorite nail tech or whoever is available. Being new I chose whomever was available to give a pedicure, and Sandy did not disappoint! She was so kind, did an amazing job! I love they offered a complimentary beverage and the massage chairs are fabulous! The salon was clean - all items used are once and thrown - wonderful choice of nail polish, regular or gel. The atmosphere was so relaxing and the salon itself was so nicely decorated. Yep you will not be disappointed! Oh great prices too!!!

I was just in town visiting and stopped in. Emily is amazing hands down best manicure I have ever…read morehad, her attention to detail was amazing! wish I didn't live out of town!

So nice! They did such a great job and they are so nice. 100% recommend. They have massage chairs…read moreand they have both regular and gel nail polish. Very clean. Super recommend it!

Just had gel manicure done by Long. I am very pleased! I am visiting here from Arizona and had no…read moreidea where to get my nails done. Just stumbled upon this salon. They were very friendly, and listened to what I was looking for in my manicure. I was in and out in about 35 minutes.My nails look absolutely perfect, the prices are reasonable and I would highly recommend this salon.

I went in for a pedicure and was so impressed that I decided to get a manicure too. I told Eunice…read morethe color I wanted and let her have creative freedom with the design, and she absolutely nailed it! She was so sweet, took her time, and never made me feel rushed. The whole experience was relaxing, and I left with nails I absolutely love. I'll definitely be back!

Service was good but I got a full set of acrylics which always last me up to 3 weeks. By week one I…read morealready lost one nail and it hasn't even been 2 weeks and mt hair was getting caught under the nails and I started picking at them and they all just came off. Will not be going here again

We got the Valentines special and it was so lovely and on point making you feel exceptional on…read morethis day. Great Kudos to this organization. They made you feel like number 1.

Okay so I want to preface by saying that the services were really really good. The spa treatments…read morewere very relaxing, and the nail technicians are knowledgeable. I think the main issue was that the front desk workers were extremely unorganized. The online appointment system is confusing, for both the person trying to make the appointment, and those on the other end. Once my party got into the salon, the receptionists asked the same questions over and over, but the answers didn't seem to be heard. Often they would walk away in the middle of a conversation. Additionally, if anyone in my party displayed confusion we were met with annoyance and borderline snark, which didn't feel warranted given the situation. It just got to a point where I was confused, everyone around me was confused, and it was getting frustrating the lack of communication. It did seem very hectic though so Overall, the services are good quality, but the workers seem disorganized and confused no matter what clarification is given.

0 stars would be an appropriate rating. The service I received was not as advertised and the…read moreowner/manager was unwilling to offer a refund in any amount. My appointment started 20 minutes late (that time was not made up on the back end); the "body scrub" was rushed and not at all thorough; the technician waited a full 10 minutes to come back to the room after the scrub/wrap, despite being in the room when I turned the shower off (it literally takes 30 seconds to hop out of a shower and onto a massage table, so I have no idea why she waited so long to return). The "massage" was bare minimum--it's basically just them applying lotion--and it fell far short of the 20 minutes that was advertised. The owner/manager was not there on the day of my appointment (I expressed my concerns to the women at the front desk; they said they couldn't help me but said they'd have the owner call me). When I later explained to the owner/manager that my appointment was cut way short and that I certainly wouldn't describe any of it as relaxing or pampering, she offered me a $20 credit (the service cost me $125). I let her know that I don't live in Fargo and have no use for a credit (nor would I want to return and spend (ie risk wasting) even more money); she became argumentative, claiming that my story didn't align with what the technician told her. I can understand why the technician lied about what happened--that's what people do when they're at risk of being reprimanded or possibly fired--but I don't understand the owner/manager's response. I'm a veteran and I chose Affinity because it's veteran owned, but it's way overpriced for what you actually get and they won't even try--in good faith--to make things right when they go wrong. Save yourself the trouble--and heed the advice of the other 1-star reviews; go to one of the many other spas in the area.

I booked a facial and massage for my daughter's birthday. I was told to be here at noon. We were…read morehere about 11:50. No one was in front. By the time someone came out and checked her in it was 1220. They said the longer had time to do a facial and they could do a mask. I talked to Lexi and explained the we weren't told to be here by any specific time earlier time etc. As I am telling her this she didn't even provide any apologies or explanation. This is the worst customer service I have ever had at a spa. The only upside is the massage therapist was great with my daughter.