We've used Mission City Arbor Group twice -- a $3,031 full-property pruning job in December 2025,…read moreand a follow-up call in August 2026 after an oak limb broke and became lodged over our roof. To their credit, they responded within an hour of my call and safely removed the limb the next morning. What's left me disappointed: 1. The December quote specifically included "take weight off branches with heavy loads" on this same oak. When their own technician inspected the August break, he noted there was no rot, remarked the limb had simply grown too far out, asked out loud why it wasn't caught in December, and stated out loud that it should have been addressed then. That's a scope item we already paid for that doesn't appear to have been done -- by their own technician's account. 2. I was quoted roughly 3 hours for the August job due to the precautions needed. The crew was on-site for exactly 1 hour. 3. Their crew used my personal extension ladder during the job and left it fully extended, lying in my yard, instead of returning it to where they found it. I raised all three points calmly and in writing, and asked for a two-thirds reduction on the $1,136.63 charge -- not a full refund, given the time and travel involved either way. What I got back was a new invoice for about a 28% reduction. No explanation for that number, no response to the scope overlap, and not so much as a "sorry" about the ladder -- just the revised bill. I'll give them credit for showing up fast when it mattered. But how a company handles being questioned matters too, and here there was no apology and no real discussion -- just a smaller number on a new invoice. UPDATE: The owner replied: Thank you for taking the time to explain your concerns so clearly. We appreciate your business and also appreciate the opportunity to review this with you. The job we did for you in December did include taking weight off of limbs, however, we certainly cannot guarantee that a particular limb will never break especially after 8 months of growth. The Arborist that did the estimate for you was unable to look at the break and the volume of the canopy attached closely. It was his best guess using his experience and knowledge to estimate the cause and the time needed to remove the broken branch. While the time it actually took to do the work may have only been an hour, we have to pay the crew travel time to and from our office to your house. In addition this job was done in an emergent manner and overtime was involved since we don't usually work on the weekends. The estimate was based on the additional rigging and precautions the Arborist anticipated would be necessary to safely remove the limb. While the work ultimately took approximately one hour, our estimates are based on the anticipated complexity and safety requirements. I agree that your ladder should have never been used, and it certainly should have been returned to the location and condition in which we found it. We do apologize for the that. Given your history with us and the concerns you've raised, I would like to reduce the charge by $300.00 as a goodwill adjustment. While we do believe the emergency removal was separate from the December scope, I want to make sure we handle this in a way that is fair and maintains the relationship we've built with you. Thank you again for bringing this to my attention. We value your business and would certainly like to continue working with you.

I've used Mission City Arbor Group three times now. Twice for pruning and trimming and once for a…read moresick pecan tree removal. They've always been extremely courteous, professional, and efficient. For this last go around, Carlos, Alberto, and Wilmer were pruning my red oak that desperately needed it. They said up to four hours but I think they finished in less time; since I work from home at times I wasn't paying attention to their work and they let me know when they were done. They cleaned up everything nicely and save for a better looking tree, you'd not know they were ever there. I highly recommend their services and very much appreciate their efficient service along with honest pricing without any bs games or attempts to upsell you.

We had another big branch snap off our Bradford Pear, and since it wasn't the first time, we…read morefinally decided the whole tree needed to go. I chose Texas Hill Country Trees because their reviews and ratings were the strongest, simple as that. Our backyard is all artificial turf and rock, so I was nervous about damage. Jeff sent a quote within 24 hours, included his insurance, and reassured me they work over turf all the time. That alone gave me peace of mind. The quote was fair, and the crew came out the very next day. They showed up on time, got straight to work, and every single person was professional. Before anyone looks at the photos I'm posting, I want to point something out. I knew going in that I'd have some cleanup to do afterward. With the amount of work needed, especially grinding down the stump, I wasn't expecting the area to look perfect. They're tree trimmers, removers, arborists, not landscapers. And honestly, considering the work involved, they left the space in great shape. The rest is just me doing the final touches so it looks the way I prefer it. Blame it on my OCD. As for the one‑star review calling Jake rude, I'm sure there are two sides to that story, because my experience with him was completely different. I arrived about an hour after they started, and Jake introduced himself immediately. He walked me through what they were doing and explained how they were protecting the turf. He was professional the entire time. I HIGHLY recommend Texas Hill Country Trees. Don't let one angry review scare you off, my experience from start to finish was excellent.

Jake, an employee of Texas Hill Country Trees LLC, along with the crew operating truck TL-926669,…read moreacted in an extremely rude and unprofessional manner. The crew blocked my driveway while performing work in the neighborhood and showed little regard for common courtesy or respect toward neighboring residents. Before the issue escalated, I politely informed the crew that I would be leaving soon and that they would need to move their vehicle. I initially allowed them additional time to continue working. However, after they ignored my requests made from my front doorway, I was forced to approach Jake and the crew directly to clarify what they were doing was illegal and I need to go to work. Despite my repeated requests, they became argumentative and used profanity toward me, including calling me a "bitch," when I confronted them and insisted that they stop blocking my driveway and move their vehicle immediately. When I arrived home approximately five to six hours later, I discovered several trash bags filled with organic waste left on my side of the alleyway located between their client's residence (my neighbor's property) and my own. The waste appeared to have been left behind by the crew, further demonstrating a lack of professionalism, consideration, and proper cleanup practices. I found the behavior of both Jake and partially the crew to be highly disrespectful, unprofessional, and unacceptable. Please do your due diligence when hiring so called, "professionals."

These guys were Absolutely Amazing!! I needed a large tree removed and several pecan trees trimmed…read more They came out gave us an estimate and discussed the scope of work. A few days later they showed up (when they said they would) and were ready to work! Wow they did a Great job, cleaned up everything and made sure we were happy before they departed! I Highly Recommend them!!

So happy with the service I received from Sunset Tree Services. I received 3 diff quotes and theirs…read morewas by far the most reasonable. They went above and beyond with the work they did for me. They were able to schedule me quickly and did a complex job in only a couple of hours. We needed a tree removed and trimming on another. I highly recommend and would use them again.

Amazing work with lawn services and great communication. I'm looking forward to being a repeat…read morecustomer. Thank you Chandler!!

A large branch fell off my tree and ended up blocking the street last week so I knew it was time to…read morehave the heavy low branches removed or face the wrath of my HOA. I did a service request through Yelp and Chandler was very courteous and communicative throughout the whole experience. He offered the best price for the service but could only complete the service on the weekend which worked fine for us. He did an amazing job and even trimmed some extra areas for a minimal cost increase. The space under the tree was left clean of all the debris and his price included the hauling off of all the branches which we greatly appreciated. He currently accepts payment through Cash, Zelle, Cashapp, or Venmo for the services. Overall, I was very impressed with Chandler's professionalism, fair pricing, and quality of work. I highly recommend his services and wish him continued success with his growing business.

It's very difficult to find a reasonably priced landscaper on very short notice. I had a tree that…read morehad to be trimmed very soon due to HOA. Out of 5 places Jo'Se was the winner by responding within a few hours and got the job done at a reasonable price. They cleaned the site and hauled everything away. They are my new goto people for tree trimming.

Easy to schedule, work was done same day, and they cleaned and hauled everything away!read more

They did an excellent work at reasonable prices. I had 2 very large limbs that had drooped down…read moreto my roof. They removed the limbs without damaging my roof (lots of ropes involved) and then cut the limbs into firewood for me and stacked it. The far end of the limbs where the small branches and leaves were they ran through their chipper and cleaned up the mess. Highly recommend.

Very good crew. Controlled take down of very large tree. Cleaned up and left yard in great shape…read more Quality work for a good price.

Sertich Tree Solutions was in my neighborhood and I asked for a tree trimming quote…read more With this Texas heat he was more than happy to oblige and I hired him on the spot. He and his colleague did excellent work and went over and beyond what I expected. It's difficult to find people who truly back their services and not just looking for a handpay and ready to skip out. They stayed to make sure I was pleased and they have made a lifelong customer in the process. Two dedicated, hard working men who are a delight to deal with and their services are impeccable! Please support our local, honest and sincere businesses and refer your family and contacts.

Top tier service from Sertich Tree Solutions. There first tree service I've ever used, and the only…read moreone moving forward. Impeccable professionalism and work from the owner David and crew. Highly recommend this company.

The Real Stump Buster team helped me with trimming my live oak and crape myrtles in my front yard…read more From the start, the communication was excellent. They provided a reasonable quote for the oak and offered to trim the crape myrtles (5 of them) for just $100 more. The team arrived a few minutes ahead of the scheduled time and Tom shared the plan with me so that we were clear on expectations. They worked efficiently and were finished within a few hours. They cleaned up all debris prior to leaving. My trees and yard looked great. Everyone on the team was professional and courteous. I would certainly ust them again and would recommend them if you need a professional (and certified) arborist team.

Great communication and they did the job very well. The tree was huge and was very close to the…read morehouse. However, they cut it down without any issues, removed the tree, and ground the stump down so that nothing was visible. A few months later a few random shoots came up from that stump area, but I cut them once, and they have never come back.

2 Oaks trees, 1 overgrown Lygestrium and a mulberry something were all over the top of the house…read more Scrapping during storms across the roof. Big fire hazard - lots of dead branches on the oaks. We chose San Antonio Tree Surgeons because they state tools are sanitized and oaks are painted where there are cuts to prevent oak wilt issues. I liked the pictures of their work. They made our trees look like living sculptures. The wind blews through the trees for the 1st time. Beautiful. We did not have to wait. Arborist Priscilla came out assessed, sent us a invoice and the workers were out next day. They worked fast and somehow cleaned up all those tiny branches. For all the work, the bill was very reasonable. Will use them again. I liked that the arborist answered questions. Office staff will send msg every step and promptly answer you back. Thank you SA Tree Surgeons!

Got a few quotes to get my oak tree trimmed and a large bush in my backyard pruned. They by far…read morewere the most reasonable. Sean Berry came out to give me a a quote and gave me recommendations on how to nourish my bush back to health . From the point of quote and the working being done there was quite a delay. There was rain periodically between the time but it took about 3-4 weeks before they came. The workers were on time and quick. They cleaned everything up and left within an hour or two. I would use this company again.