My husband and I had the privilege of working with Jocelyn in the summer of 2016 to buy our first…read morehome. The process from start to finish was nothing but amazing. Jocelyn & the staff at Resident Lending Group were always happy to answer all of our questions, no matter how trivial. Neither my husband nor I had ever applied for a mortgage before, but Jocelyn made the process simple & straightforward. She told us about all the documents that we would need to submit & was even quick to help us via email when need be. Granted, the process of applying for a mortgage is not great fun, but Jocelyn & the staff at Resident Lending made it as painless & straightforward as possible. In short, if you have the opportunity to work with Jocelyn and the staff at Resident Lending, you should take it as they are the most professional & straightforward mortgage brokers around.

Jocelyn is freaking amazing. Through the last couple of months she has been ON THE BALL. I have…read morenever experienced such great customer service and close contact with a lender before...and I sell cars for a living and deal with lenders frequently. Thank you so much Jocelyn for all of your hard work and making this process so easy! I cannot recommend her enough. Thank you, thank you, thank you!

Karen was absolutely awesome goes above and beyond for her clients highly recommend herread more

Karen managed the sale of my home in NE Salem, Oregon, and did so with professionalism and…read morepatience. She answered questions and concerns without judging me for their stupidity and guided me when I asked for guidance. I am indebted to Karen and recommend her without reservation for anyone's realty needs.

Many communication issues with our Home sale. Never felt that the representated us and only cared…read moreabout closing the deal. During important issues I received an email and not a phone call, too many misconceptions can occur from a text or email, pick up the phone! Then the caper was the Home was recorded and still no money, you would think a decent Realtor would fight for your funds but it was " sorry that's the way it is" Stay away

We had a very negative experience with Chris Stewart. In late November we were looking for a…read morebuyers agent in Salem we contacted her to set up a date to meet which didn't work out and were notified by someone else in her office. Apparently she couldn't spare a couple of minutes to let us know herself and see if there was another time that would have worked. She seemed rather apathetic and this was in the slowest time of the year, would hate to have realized she lacked real motivation in the busy season when your agent needs to really be on top of things! There are so many hard working and professional agents out there that are eager to service their clients - give them the business!!! P.S. We got her name from Zillow's website agent search. We posted this same review there which is not there now only a couple of weeks after posting. Don't waste your time, they only post good reviews, which makes their review system false! Every agent got a 5 star rating and now I know why!!!! BUYER BEWARE!!! STICK WITH YELP FOR TRUE REVIEWS!!!

We had the pleasure of working Sabrina while shopping for our new home. She was awesome! I live out…read moreof state and had wanted to buy a home in my favorite small town in Oregon for many years. The timing was suddenly right, as my son and his family had recently moved to the area and needed a place to live. Sabrina was absolutely professional, available, and patient with all of us. Best of all, she really got inside our heads and found us the perfect property! She kept us all in the loop through the entire process, and even after, when we needed a few additional questions answered. Sabrina continues to be a good friend, and we can't recommend her highly enough!

My husband and I met Sabrina back in December 2018 after sorting through numerous reviews of…read morerealtors in the Salem, OR area. We were in touch immediately when we still lived in Las Vegas, and when we visited the area in December, Sabrina took us around the Salem area to look at different properties. At the time, our house in Las Vegas was not for sale and we had NOT been pre-approved by any lenders to purchase a home. Sabrina spent TWO entire days showing us properties based on our STRICT criteria. Sabrina is not only a native to the Salem area, but has EXTENSIVE knowledge on all the great neighborhoods, schools, best places to live and was an ABSOLUTE life saver when we finally decided to purchase. We listed our home in January, 2019, but, didn't sell until April, 2019. Throughout that time frame, Sabrina was speaking with us about current listings, taking pictures of properties and sending them to us, and also offered multiple times to take video walk-throughs of potential properties... (again, we had not yet been pre-approved for ANYTHING) Sabrina always made herself available via phone, text and email, and no matter how much I called or texted, she always responded, with happiness in her voice. After finally closing AND moving from Las Vegas to Salem, she connected us with her AMAZING loan officer and we were off and running to find our FOREVER home! We looked at just a few, and when we found the right one, she put together the offer, submitted it and it was ACCEPTED! Sabrina talked me off so many ledges during our relocation experience, and, without her, I don't think I would have made it. Moving to another state is stressful enough, but, trying to buy another home on top of that was even more stressful! Sabrina was absolutely AMAZING, and, I would HIGHLY recommend her TO ANYONE that is looking for their forever home!

Next time I need a realtor I will definitely use Charity! Her husband and her have been in the…read moreconstruction business for over 20 years. She is not only knowledgeable as a Real estate agent but with everything about homes.

Cassi is the only realtor in Oregon and Arizona my family will ever trust! We were looking to buy a…read morehome that would fit our family of 4 on an impossibly small budget. Cassi worked day & night to find homes that fit in our budget, she worked closely with us and pushed us outside of our comfort zone. She found a perfect home for us, something we didn't think was possible, and it was within our budget! Cassi has stuck with us since and has helped us with even the smallest questions. She's dedicated, determined, trustworthy, and she understands! We won't ever use anyone else.

Carrie Hamilton at RE/MAX is a 5-Star Real Estate Agent! She is professional, patient, makes the…read moreprocess fun, and very knowledgeable about the industry and the market in the Willamette Valley. With the market as crazy as it is right now, it is so important to have a great Realtor by your side to help you navigate and be on top of new listings as they pop-up. I have had the pleasure of working with Carrie on a couple of transaction and am most certainly looking forward to working with her again!

Dana and Alan Burk are the BEST!!!…read more My wife and I began looking for a home in and around Salem at the beginning of 2018. I thought it was a bit early as we wanted to move in June. Alan explained to me that the current market is a sellers market and we would be wise to get started right away. I quickly learned that Alan knew exactly what he was talking about. He earned my trust and respect quickly. He, Dana and their staff cemented it going forward. From our initial contact right through closing of escrow last week, Dana and Alan have helped us through every step of this (usually but not so much this time) stressful process. On our first meeting, Alan gave me a folder full of useful information about the home buying process, including loan officers they recommended and even a list of 101 potential problems that people looking to buy a home may encounter. I read through everything as soon as I got home. Dana has a series of videos on youtube which she shared at each phase of the home search. I found them timely and extremely helpful. While I worked primarily with Alan, I spoke with Dana on several occasions. Everyone in their office all share the same qualities: friendliness, experience, wisdom gained from years in the realty world and a willingness to help any way they can to find us our dream home. My wife and I just closed escrow on our dream home. We absolutely love it. And we have Dana and Alan Burk to thank for making it happen.

Dana and Alan did a great job helping us sell and buy our new home. They listen to our needs and…read morewants. I would not hesitate to use them again. Great Job Guys. Gaye Caldwell