Sam is a great dentist. Went in after I broke a tooth and I had been avoiding dentist for a long…read moretime. He is calming and careful. I had to have many of my old fillings replaced and he found another cracked tooth. Handled everything in 3 visits. No pain after. I have had a crown before and after it took months for the sensitivity to go down. Not this time with Sam.

By far the best dentist I've ever been to. The front desk staff are welcoming from the moment you…read morewalk in, and the X-ray technician and dental hygienist are extremely thorough. The doctor has excellent bedside manner. Shoutout to Candace and Jenn for making my first visit such a great experience. The entire office feels more like a family than a clinic. Highly recommend!

I've always had bad experience with my previous dental offices, until I finally found Dr. Chuang's…read moreoffice. He genuinely cares about his patients and makes sure that you're comfortable with no matter what procedure you are doing. I've had two filings and deep cleaning done here and I am very satisfied with the service from Dr. Chuang and his staff. If you are looking for a new dental office, I highly recommend contacting Family First Smile Care.

Missed an appointment for the kids and was charged $75 for each child. They refused to waive the…read morefee as a first-time courtesy. Will look for a new dentist for the kids now.

The Unquestionable Tooth…read more I'd been searching for a new dentist for a few years before being referred here by my gf, Carissa, last year. I normally prefer a smaller mom-&-pop type office instead of a dental mill, but this place kinda falls smack dab in the middle of both. The Good: *Dr Cho (the only dentist I've dealt with) is terrific; personable, affable, and tells you exactly what's going on and why. *The entire staff from receptionists to the nurses are all very friendly and can all take a joke. *They accept most insurances, as Carissa and I both have different types of insurance (Delta & Tricare). *They seem to be a one-stop shop for all dental procedures, according to their website. *They figure out your co-pay, and you pay at the end of your visit; no stupid bills in the mail to deal with. *They're very prompt, respect your time, and get you in and out very quickly. *Text reminders, and they will also text you if they have questions or issues that arise, which I prefer. Phone calls are giant PiTa, especially if you end up paying phone tag. The Meh: *They are *not* a Delta Premiere Dentist, so if you have Delta Dental PPO insurance, then expect to have a co-pay. *Not open on weekends *Maybe I misunderstood, but when I was trying to make an apt recently, I could've sworn the receptionist said they're not open on Fridays? However, their website, Yelp and Google, all show them to be open from 9 a.m. - 2 p.m., so not I'm not exactly sure what that's about. *If you need a 2nd or 3rd visit, then they'll have to be a few weeks apart as apts are hard to come by. The Ugly: *Parking can be a bit of a nightmare at times, as their shared lot is almost always packed and lacks any shade. Street parking, however, does have some shade but can also be hard to come by. So, make sure you give yourself a few minutes before your appointment to find parking. TLDR: Great dental office that makes one of life's annoyances tolerable.

1 star for general incompetence at every turn…read more I was quoted 300 for a dental appliance, and then charged 1,000. After much to do, they eventually honored the original quote. I showed up to receive the appliance, and the assistant appeared with a needle to anesthetize me to fill multiple cavities. I have no cavities, and I had to refuse the shot multiple times before they realized their error. I left the practice and recently emailed to obtain records. After supplying my full name and date of birth, they replied with, "What is your Last name and Date of birth?". It took 11 emails to discover that the dentist who saw me was no longer at the practice, they do not retain records, and to contact him. They sent a long winded excuse, part of which reads: "His office has a new contact number and email address that we do not have on file. We recommend that you search for Dr. Ortega's current practice and contact his office directly to obtain the most up-to-date email address." I googled it, and his new office is...in the same building as White Oaks Dental. It's hilarious that they go out of their way to be unhelpful. If you are looking for a way to test your patience and add stress to your life, dealing with White Oaks Dental may be for you!

They've been great. In addition to modern amenities like being able to watch Netflix during your…read moreprocedure along with modern payment options, they're just a well-run practice. I've had teeth cleanings and a filling repaired, and they've always been gentle and considerate. The parking is easy too :). I moved to One Dental over a year ago when my longtime dentist Dr. Ravizza retired and his new replacements suddenly recommended multiple fillings and even a crown, despite me never having issues before. That didn't sit right with me, which is what led me here--and I'm glad it did. They confirmed that I didn't need that work.

Very disappointing experience with the front desk staff. I can't comment on the dentists since my…read moreappointment was canceled for no reason. In March, I made an appointment for May 28th as a first time client. Shortly after scheduling, I received a text asking if I'd be interested in an opening sooner to which I replied yes. I provided my availability and stated I was flexible and could come most afternoons. I received a reply shortly after asking if I'd like to come the next day for a morning appt. Um no. I had already clearly stated I could do AFTERNOONS. Two weeks later I get a call and then a text asking if I'd like to be added to the "ASAP list". I thought I already was?! I was contacted AGAIN a few days later asking about my availability. How many times do I have to spell out I can come in the afternoons?! By this point, they're too much and I ask that they take me off the list. It's too much communication. May 27th comes along and I realize I've received no communication about my appointment on the 28th. I text them to find out they canceled my appointment. I NEVER told them to cancel my appointment. I simply didn't want to be constantly bothered about their "ASAP list". It's really unacceptable that they canceled an appointment I waited almost 3 months for. I was really hoping to have a good dentist 5 minutes from my house but no such luck. I was not interested in rescheduling as I completely lost trust in this office.

An incredibly gentle (but thorough) hand. That is what sets Yvonne Yang apart. As I wrote in my…read morefirst review, I always thought I had sensitive teeth - but with Yvonne I don't feel a thing! It is almost like sedation dentistry - without the sedation! The second thing is that Yvonne is pragmatic and smart. She does not recommend unnecessary procedures or send you on a wild goose chase - just to make money. She will give you an honest and straightforward assessment of your teeth and treatment options. The last - but not the least - Fred is an amazing manager. From scheduling appointments to dealing with insurance, follow up, referrals etc., Fred is superb in interfacing with patients. It sometimes feels that we spend 90% of our medical time dealing with bureaucracy and paperwork. Fred takes the stress out of all of these.

Dr. Yang has been my dentist for the past ten years, and she's the best! Very honest and…read moreknowledgeable, she never recommends unnecessary procedures. The whole staff is very competent and friendly.

I got a new job and enrolled in their dental plan, which included a list of in-network dentists. I…read morewent through all of them in my area and checked out their Yelp pages. After narrowing it down based on ratings, number of reviews, review quality, office size, and hours, I was left with three options. I chose Orchard, and I made the right choice. This place has great ratings, which is pretty rare for medical offices for some reason unless it's a new Yelp page or one that people just haven't bothered reviewing. It's kind of like how fast-food restaurants and clubs always seem to have low ratings for some reason. Anyway, the reviews here are great too. If there are any bad reviews, you kind of have to use your judgment to figure out whether it's a one-off situation or just an unreasonable customer. This isn't one of those huge offices with a bunch of chairs lined up like the DMV, where they're just churning patients through like an assembly line. I hate those places because they always overbook, and I end up waiting forever for an appointment. Even when I show up on time, I still have to wait a long time before being seen. I work late on weekdays and can't really take time off during the day. On weekends, I usually catch up on sleep and don't want to spend my day off running errands. They're not always available on Tuesdays either, which can mean an even longer wait for appointments. That's why the fact that they're open until 7 PM on Tuesdays is a huge plus for me. As you can tell from the pictures, the office is very clean, modern, and well-equipped. The staff has always been friendly, and they've been very understanding about my tardiness and occasional cancellations to the point where I feel like they should hate me, but they definitely don't act like it. They also seem to have the latest and greatest equipment... I think. I'm mostly judging that based on how much more advanced their machines looked compared to every other dental office I've been to. Overall, this place is great.

I just went back in for a deep clean and Crystal was meticulous and made my experience as less…read morepainful as possible. Also correction, the technician last time was not Janith it seems :) Glad to be back to getting the best care for my teeth.

If you're someone who has dental anxiety, or you've put off going to the dentist for years because…read moreyou're scared, embarrassed, or worried about being judged, this review is for you. I had excellent dental care growing up until I was about 14, but I also had a traumatic experience as a child when I flipped over my bike, knocked several teeth out, and had to be strapped into a chair while a dentist worked on them. That experience stayed with me. After my parents divorced, going to the dentist stopped being a priority, and despite brushing my teeth every day, I avoided dental visits for years. Eventually, I started having tooth pain and assumed I had one bad tooth. It turned out I needed two root canals and multiple fillings. To say I was terrified would be an understatement. One of the biggest fears about returning to the dentist after a long time is the feeling that you'll be judged. Dr. French completely erased that fear. She has been nothing but kind, compassionate, and genuinely caring from day one. She's the type of person who instantly makes you feel comfortable, and honestly, she's just an incredibly cool person. The hygienists and the rest of the staff are just as wonderful. Every single person in the office is warm, welcoming, and makes you feel like they genuinely care about you. The office itself is beautiful and has such a calming atmosphere. Then there's the fear of pain. I can honestly say I experienced virtually none. Dr. French referred me to Dr. Baines at San Jose Endodontics for my root canals, and I couldn't have asked for a better referral. Both root canals were completely painless. They prescribed ibuprofen afterward, and I never even needed it. Back at Willow Glen Dental, I was also genuinely impressed by how much they've invested in technology. It's not just a beautiful office--it feels like they've made a real commitment to giving patients the best experience possible. After my root canals, they digitally scanned my teeth, designed my crowns, and milled them right there in the office. I took about an hour to an hour-and-a-half break, came back, and had both permanent crowns placed that same day. No temporary crowns. No waiting weeks. As someone who hadn't been to the dentist in years, I had no idea dentistry had come this far, and it made the entire process incredibly convenient. The same was true for my fillings and every other procedure I've had. Throughout every appointment, the team made sure I was comfortable, answered every question, and never rushed me. Yesterday I finished the restorative portion of my treatment plan after about a year and a half of care. Dr. French joked, "Last round!" and then laughed that I was probably tired of seeing them. I surprised myself with my response: "Honestly... I used to have really bad dental anxiety, and now I don't." And I truly meant it. That's one of the greatest gifts this office has given me. They didn't just fix my teeth--they completely changed how I feel about going to the dentist. I never thought I'd be someone who could walk into a dental appointment feeling relaxed, but that's exactly how I feel now. I've already recommended Willow Glen Dental and Dr. French to several friends, and I'll continue recommending them to anyone who asks. (Just don't book Dr. French too solid--I still need my appointments! ) As long as I live in the Bay Area, this is where I'll be coming for my dental care. Dr. French is nothing short of amazing. I don't know what kind of magic she works, but she's incredible. Thank you, Dr. French, Dr. Baines, and the entire Willow Glen Dental team for giving me back not only my smile, but my confidence and peace of mind. 10/10. I couldn't recommend them more highly.

This is my review of my recent dental checkup. The front office staff is extremely friendly and…read morewelcoming, and checked me in right away. I waited no more than five minutes before being called in by the dental hygienist. She struck up great conversation and made me feel very comfortable as she cleaned my teeth. Dr. French came talk to me about a couple of issues I had and provided very reasonable recommendations and paths forward for each. Very friendly dentist! The facility is brand new, very clean, and very well run. If you're looking for a new dentist, look no further than Willow Glen Dental!

I called to make an appointment. When I didn't receive confirmation I called the day before…read moreappointment to confirm time. They didn't have me scheduled. After my obvious disappointment and questions as to why, the receptionist said, Maybe this is not a good "fit" for you. Apparently she could not handle my being displeased with her incompetence. Apparently my time is not important. Looking for another dentist with competent staff.

They are the BEST dental office I have ever been to. I have been through so many bad dentist and…read morebad practices that I haven't been to the dentist in way too long ... Because of certain complications, I decided to take action recently and find a dentist that is sincere, caring and concerned for their patients rather than a nuisance or a paycheck. I have found that here, I have found my dental home and they have not once looked at me or spoke bad of me just because my teeth are bad. They listened and understood my situation and took action to help me asap. Nga Ngo is the best! And all the staff at this office are incredible human beings, that have treated me just like that. As a human. Thank you all, please if you need dental help. Go here!

It's been about 6 years since my prior review and I thought it important to share that I still go…read morehere. :) One of my old fillings popped out. It wasn't painful thankfully but they still treated it with urgency and booked me as early as I was available Monday morning, even called to offer an earlier time that day which I definitely took. I met with the staff and Dr. Dang. She took the time to listen to my concerns, hear my complaining about the totally unrelated gap in the front of my teeth because I didn't want to wear a retainer as the lazy defiant teenager I was, lol, and she even walked me through what she was doing (I have a curious mind!). I also asked about Invisalign but told her I heard it was pricey enough to make all my filling pop out. Dr. Dang fixed the filling and introduced a creative way to close the gap and wow! Who needs Invisalign. I didn't expect much given my gap but she figured out a new way to make it happen for me. I haven't had a gapless smile in over 10 years. Fun fact. I had a bit of a lisp when I talked before and voila. It's gone. I don't miss it. lol We might not really think about it but from my perspective, there is art in dentistry. I don't know how she did it but it looks great seriously. Whether I book my appointment with Dr. Phan or Dr. Dang, both are super patient, they listen and don't answer right away (a good thing in my mind). They think and walk me through potential options. The good ole days when doctors listened. I don't have to worry about them not listening here. Anyway, I'm super happy with my results and will continue to be a patient here fosho.

May thanks for the wonderful care and treatment. Thuy was the dental hygienist who performed my…read morecleaning and it was outstanding . Incredibly gentle, thorough, and informative . Looking forward to my next appointment

If you need ANY type of dental care and live ANYWHERE near this office, head straight to Dr…read more Pagonis today! She is absolutely amazing and is at the top of her game. She is a complete professional with a warm, open, fun manner that connects you to her immediately. Her entire office staff from front office to chair sides are top notch. I'm a daughter of a retired dentist and trust me when I say this - she is THE BEST!! I could not recommend her highly enough!!

The whole office is full of great people, which you'll Be…read moreunsurprised by as soon as you meet Dr. P! She's kind, straightforward, and honest. She's never overprescribed any work and is very careful to tell you when she's starting to get worried about a development in your mouth. The one time she made a mistake (in the 10 years we've been seeing her), she told me about it before I could ask and doubly made up for it. Our whole family's been coming here since my kids were babies and, because of her, they've never once been scared of the dentist's office. I can't recommend them enough!