Grossly unhygienic , unprofessional. The (female) staff have…read morehairstyles that get in the patients mouths . When you complain , they drop you as a client.Boooooo.

I've never had any problems with this place. Always helpful staff and fun place for my kids…read more And the obvious personal attack focusing on Beki from Johnathan j. sounds like a bunch of B.S. Cancel culture at its finest, sounds like johnny has some problems or something personal against her. Thankfully anyone who has a real experience with her at this business knows that his posts are a lie.

Amazing as always. My kids love going to the dentist. Dr. Brown is great and very detailed in…read moreexplaining everything. All the girls are generating as well with all 3 of my kids.

Great kids dentist. I've always been treated with great care in regard to my kids (4 of them). The…read morefront office is always pleasant and good communication.

The receptionist, Laura, has consistently demonstrated a concerning lack of attention to detail…read moreregarding appointment scheduling. On 11/20, she called to move my 12/3 appointment from 11:30 AM to 11:00 AM -- no issue there. However, on 12/2, she left a voicemail "confirming" my appointment for 12/3 at 11:30 AM. Naturally confused, I called back and clarified that my appointment had been changed to 11:00 AM. She confirmed, again, that the time was 11:00 AM. I arrived today at 10:45 AM for that appointment, only to be told she couldn't locate me in the system. After I played the voicemail she left, she realized she had actually scheduled me for 12/4 at 11:30 AM. Since this is not the first time these kinds of errors have occurred, I informed her that I would like to be removed from the schedule and would no longer be continuing as a patient. She then attempted to charge me a cancellation fee because it was "within 24 hours." I had to remind her that, according to her own system, my appointment was listed as 12/4 at 11:30 AM -- well outside any 24-hour window. To summarize: Laura provided the wrong date and the wrong time, twice, and then attempted to charge me for her own mistake. This level of incompetence is unacceptable. Do better.

Rude office employees. The care quality is meek. And the dentistry is subpar and lacking in quality.read more

I can't say enough good things about this dentist office. After having an extremely negative…read moreexperience at another office in town, I came here for a second opinion and am so glad I did! We've had appt's with both doctor Kirk and Jessica Robertson and both made me feel comfortable about my child's diagnosis and plan of action. They offered a treatment plan that was minimally invasive, and far cheaper than the other dentist office. Every question I had about what they were going to do was answered respectfully and professionally, and I truly felt like they cared about my child. Thank you for having incredible customer service, we will be recommending you to everyone we know in the Verde Valley!

This office was excellent. I called Monday morning to schedule a same day new patient appointment…read morefor an accident my 3 year old had the previous night, they called me back within an hour and got us in that morning. The place is clean and the staff was extremely kind and helpful. Dr. Mitzi was so gentle with my son and he was very comfortable with her which made me decide to keep coming back. Thank you for the service!

Dr. Raber and his team are truly excellent by every standard to which you should hold a pediatric…read moredentist. Knowledge, experience, plus a willingness to teach and explain clearly and honestly; great with kids. He owns his craft, and seems to be all in (versus burnt out or just in it for the money). You can see it on the employees' faces and in their interaction with him and with one another. Good vibes = healthy business = TRUST.

I have 2 daughters ages 4 and 6. This is the only dentist my kids enjoyed going to. My older…read moredaughter was excited to have a cavity so she could come back to see Dr. Bob. Friendly staff, very helpful, super clean and well lit facility. Dr. Bob and the crew made us all feel comfortable. Only dentisit I will go to!!

Dr. Brown and his staff are the most welcoming, kind, experienced professionals in the field of…read morekids dentistry. positive and happy visit for my kiddos every time! We love my Kids' Dentist!

I have been bringing my son to this office since we moved to Arizona in 2021. My son is autistic so…read morewe tend to run into issues. Not here! The staff is knowledgeable and friendly and take their time with him. If he's ever feeling uncomfortable, they stop and wait for him to relax. He has issues with x-rays, and it doesn't seem to bother them. They take as much time as he needs to get them done. I recommend this place for anyone who is looking for a great dentist who they can trust their kids with.

Becki is very unprofessional, she talks badly about customers and the owners of the clinic. I don't…read moreunderstand how she's still employed at this place. She made me and my kids feel like customers that did not matter.

We had a great experience, my kids loved the office and although my daughter was very nervous going…read moreinto her appointment, the team was extra attentive and sweet to her and made her feel comfortable almost immediately. I wish I knew the dental assistants name that was so sweet to her because she was amazing, my daughter doesn't warm up to people easily but this woman was so sweet and made the experience fun for my 4 year old. The dentist also spent extra time with me explaining everything, he was very warm and personable and I was grateful for the extra time he spent answering all my questions.

Dr. does not follow the American Dental Association's recommendation limiting x-rays only for…read moreconditions identified after a clinical exam. When we requested no x-ray for our normal yearly exam we were told that we had to have them. Since that requirement was not acceptable to us we canceled our appointment and they decided to charge us for canceling. Beware this does not seem to be avery ethical practice.

Do not trust this dental practice. My wife and I first visited Horizon Dental in the spring of 2025…read morebecause one of their dentists was a friend of my son, who is also a dentist. Prior to our first visits for cleanings, we provided our insurance info and were not informed that we were out of network. While I should have checked this, the office should have told us this as well. We both had cleanings (twice) and paid over $300 each time and still were not told it was because of the out of network status, I found out after reaching out to my insurance company. After I contacted Horizon Dental, I was told that they would honor the in network costs of my plan and would look into fixing my account because for whatever reason I was suddenly getting emails stating I owed them money, when in fact, they still had not refunded the amount we paid out of pocket, when they said they would honor in network. I spoke with Danielle at that office, she gave me her email address and told me to email if I did not hear back from her in a week. I emailed many times over several months and she did not respond, or call me back when I would call the office asking to speak with her. We have since followed the original dentist to his new practice and several of his staff are former Horizon employees who followed him. Not surprisingly, they said several other Horizon patients have left too and are having similar trouble resolving issues. Apparently Horizon is now part of a corporate practice and they said it has gone downhill since, which is why they all left. They went out of their way to contact someone they knew at Horizon as well to try and help me and even gave me the personal cell phone number for Dr. Reed, who still works at Horizon. I did not want to resort to that, but out of desperation, sent a friendly text message asking for help in fixing this. At that time, I got a call from Jackie at Horizon in response to my text. She was very nice and said she would help, however, this was probably in October/November, and now has currently not called me back (it is now January) after promising to, and saying she needed to speak with Danielle (the one who ghosted me since last summer). Needless to say, it has been a nightmare of an experience. I have been patient and tried to remain friendly because I know it is not the people's fault who I have spoken with, but the utter lack of action and contact is unacceptable for a professional dental office. I am at my wits end and would not wish this experience on anyone else5

I cancelled an appointment the day before that appointment, and they said they were gonna charge me…read morea $50 cancellation fee. I won't be going there again.

Dr. Arietta Is my dentist of choice in all of Arizona. I have lived in the state for 37 years, 33…read morein Scottsdale and I must say that he is the most professional, caring, communicative dentist I have ever encountered. If you live in Yavapai county you are missing out on one of the best dentists Arizona has to offer. Daniel Davis

This office has a nice setting! The staff is very friendly…read moreand helpful! My Ortho Doc was very kind, he actually was nice and calm and explained every step of what he was doing. He had a real gentle touch...so gently that I actually fell asleep during my root canal! Yeah, it was a first for me too! The staff were happy to know that I was that relaxed during the procedure! Thank you again!!!

The office is nice & pleasant, staff very friendly. Through…read moremy root canal procedure the Dr. was very informative, kind & gentle. Thank you.