Dr. Young is amazing; his staff is terrible. After going through a life changing trauma of breaking both arms from a hit and run, I endured some of rudest, insensitive and unprofessional treatment by his staff for months while I waited for my surgery to heal. Things like not returning my phone calls and if I actually received a call back, rather than apologize for giving me the run-around, his MA, Maybelle, was completely rude and void of any emotion I consider appropriate for a doctor's office handling patients in need of care. At one point, after surgery, my body rejected both pins, each exiting the bone, through my skin. Instead of Maybelle seriously responding to an emergency, she blew me off as if I was making it up! When my mom finally demanded I see a doctor, the front office had me visit a different location "just in case" something was really wrong. As it turned out, I was right! Dr. Young came right over to remove the first pin and express his sincerest apology. Unbelievably when a week later the other pin came out, I was met with the same careless response. I really was surprised to have such a terrible experience with Dr. Young primarily because I was referred to him by Dr. Wentz who was absolutely wonderful. I should have found a new doctor, however, when I first called to make an appt., and they didn't return my phone call for two weeks because "they didn't receive my faxed medical records from Dr. Wentz" though his office had a confirmation of receipt; or when, as I waited to see Dr. Young for the first time, I could hear Maybelle and another staff member making fun of a patient who was calling in--apparently it's super annoying when patients call their doctor. It took me a full year to recover and I'm still not healed 100%. It's been a long, tough road and I'm sorry to say Dr. Young's office only added to my stress, pain, and suffering. Yes, he is a great surgeon but unless you're prepared to deal with his careless staff, I suggest you go elsewhere. At no point, would I recommend to anyone. Apologies for the length of this review, I just don't want someone else to make the same mistake. read more