I made an appointment for a contrast CT of my kidneys over a month ago. I had the referral from my…read moreurologist office. Today, Steinberg calls and said they have not gotten the pre-authorization from my urologist office for this test. They claim that they do not do insurance pre-authorization for testing that required the doctors office that refers you to them to get it. I talked to my urologist office. They send it in the day. I had my appointment last month and then send it again today. However, a supervisor at Steinberg claims they never received it and they simply canceled my appointment. I have told my urologist I no longer trust Steinberg Diagnostic to do my testing. I prefer to go back to Desert radiology I have always had a good experience with him. I will never ever ever use Steinberg again nor should you.

It has been over 2 weeks since my husband's MRI's were done and they have not yet been read. The…read moredoctor's office is unable to get them. Steinberg said they would send the report to the doctor's office, but they sent reports from 2023 and 2024! He is in pain, falling, and likely needs surgery, but cannot get an appointment without the reports. We have called, e-mailed, gone to the Steinberg location, and still cannot get the results. We are beyond frustrated and cannot get help.

Matt is an excellent sonographer--professional, knowledgeable, and incredibly thorough. He takes…read morethe time to explain everything he sees during the ultrasound and never makes you feel rushed. He made me feel very comfortable throughout the entire experience, and his positive and reassuring personality made it even more special. He is truly worth every penny. You can tell that you are in the hands of someone who knows exactly what he's doing and genuinely cares about making sure you understand what you're seeing. He is patient, comforting, and very thorough. I highly recommend Matt to anyone looking for a sonographer who will take his time with you and make your ultrasound experience a positive and memorable one.

The level of care here surpasses a regular ultrasound imaging place…read moreLike those big corporate ones that take too long to get you your report. The technician was kind and helpful and went above and beyond. Very knowledgeable. I will use this imaging place for all my ultrasound needs from now on.

I did checked in and filled up form on a touch pad. Waited not too long and my name was called. The…read morestaff are nice, very accommodating and helpful too. They've explained to me everything very well .We'll definitely recommend this facility.

This is the worst place to come to in Las Vegas for treatment of any kind. DR sent me a message…read moresaying they had my dad's referral and to click the link to schedule his appointment. The day before I received 3 calls 30 minutes apart asking what is his appointment for because they had no referral. We are still sitting here at 11:10 with an appointment time oh 10:00 ask to arrive at 9:40. Not to mention my dad is recovering from a broken hip. I went to the check-in window at about 1040 because we hadn't been caught yet and I saw other people that came in after has been called. When I went up to the window, the second time he still was not in the system after being checked in at 9:40 I don't know what the hell these people are doing here they're inexperienced. There's too many elderly people in here for them to be so dysfunctional.

As someone with Leiden Factor V and Celiac disease, it took FOREVER to get diagnosed. In the…read moreinterim, I've had a bazillion scans done to figure out what was causing my issues over the years and I've been getting scans done at this Simon Med for years. They're super fast, they're on top of things and I've never had an issue with their machines (other locations have had issues with machines not cooling properly.) Staff is great. One time they called me when I had a stat order for imaging for a potential blood clot a few years ago and told me they could fit me in if I could get there in the next 10 minutes. I had four different scans today with contrast and their staff is great about getting the needle in painlessly and on the first try. Latest visit: April 2026

The company in general....Brutal. Making an appointment is a nightmare. The agents are almost…read moreexclusively English as a second language speakers. When someone finally answers, it is a cross examination of more than a dozen questions every single time you call. Even though you clearly identify yourself, they go on and on and on.... Never again. Plenty of other imaging options out there without this level of harassment.

Poor communication…read more Very disappointing experience. I had an appointment scheduled for 8:00, but the front desk, Charisma said it was supposed to be at 7:30. Even after checking in, more than 20 people were called and left while I continued waiting for 1:47 hours. When I asked about the delay, Charisma said that I was considered late and had been pushed to the back of the line. If there was a scheduling issue, it should have been communicated clearly instead of leaving me waiting without explanation. Very frustrating and unprofessional handling of appointments.

I scheduled an MRI at Desert Radiology on Cimarron and a few days later they called to offer me an…read moreearlier appointment, which I appreciated! There was plenty of parking right out front, and the facility itself was very clean and well-organized. The staff were all friendly, professional, and made the check-in process easy. My appointment was at 12:30, and I arrived around 12:00, but I didn't get called back until a little after 1:00. The wait was longer than I expected, especially since I came early. However, once I was taken back, the tech made me feel comfortable and explained everything clearly, which I really appreciated. Overall, besides the wait time, it was a smooth experience and I'd come back here again for imaging if needed.

The Mammogram lady was super aggressive. She treated my boobs like they were not apart of my…read morebody. I've had a mammogram before and it was nothing like this. The three stars is for the ultrasound lady. She was amazing compassionate and patient. I know it's business. But treat people like humans. My boobs are part of my body!

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Red Rock Radiology is without a doubt the best imaging center I have gone to since I moved here 4…read moreyears ago from CA. This imaging center is part of Mountain View hospital, an HCA hospital. The staff is wonderful! Very nice and professional, from scheduling, to checking in, to the technician, medical staff and the radiologist that read the imaging, which are very detailed in their readings. After trying other imaging places, I have decided to only go there. They also show compassion in how they treat their patients.

Nice place. Super nice staff. Clean and efficient. Now I'm supposed to get to 85 characters despite…read moresaying all I need to. Stupid review requirement.

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

Had sign on door does not do scans. Waste of time. And my ill mother got sick in the car driving…read morearound. The other one on Nellis had went out of business.

Steinberg's staff are all polite and cheerful . The place is clean . The environment is very…read moreprofessional from the cleaning lady to the front desk receptionist to the intake staff up to the technician who did my liver ultrasound. Kudos to all of you .. Great service deserves to be commended . Thank you !

My husband has a blood clot in his leg. His provider advised he was being referred to Steinberg for…read morean Ultrasound. He received a text advising him of his appointment today, September 30, 2026 at the Blue Diamond location. He arrived on time and was informed, his text, the one he received to his phone, is incorrect. Now keep in mind he had drove 30 minutes to this appointment, only to be told "you received the wrong text". Sorry, say again? As someone who has worked in healthcare for over 24 years I know full well what happened here. An appointment entered requires name, DOB, and contact information. No way this was an error. My husband being the nice guy he is, said "the ladies were very nice", but said they could not help me. My question was "who has my appointment and how did they book two times for separate patients in the same time slot"? I am being very clear here in this review. If anything happens to my husband because of this error, not on his part, I will not hesitate to make sure Steinberg spends their time in court. Mistakes like this are not acceptable. and he should have been quickly rescheduled, seen the same day and managed by the staff, instead, he left, not knowing what he is to do now. I know what to do, and this will serve as notice to those actions. Epic fail.

I only needed an x-ray so I was able to just walk in and didn't need an appointment. The worst part…read moreof my visit was checking in. It was very strange. I had to pass an officer of the law with a line of hand cuffed prisoners. Then when I got to the desk it seemed like I had to wait forever. The lady checking me in just kept nodding her head. This took a very long time. Then she hands me some sort of computerized check out form to fill and pay myself. That was strange too. In reasonable time a nurse fetches me for the x-ray. I was in-and-out in a flash. That was painless and easy. They send everything to your doctor and don't tell you a thing.

Beware about calling their billing office at 702-623-7568. It's like talking to a rock since they…read moreare not helpful at all nor even know how to assist properly. They say, in the Philippians, that they billed Humana who paid them when the insurance card used at the date of the visit is United Health Care. I was told then I owe them the full amount of the bill!!!!!!!!!! Does Desert Radiology even have Managers who can straighten serious issues such at this?????