Customer Service Recognition for Anika Mares I would like to recognize Anika Mares, Service Advisor at Clay Cooley Chevrolet, for her exceptional level of customer service, professionalism, and dedication to customer satisfaction. Anika consistently demonstrates a genuine commitment to ensuring customers feel valued, respected, and supported throughout their service experience. Her flexibility, attention to detail, and willingness to go above and beyond create a positive and reassuring atmosphere for every customer she assists. What stands out most is her ability to make customers feel comfortable and confident in their decision to continue choosing Clay Cooley Chevrolet for their automotive service needs. Her clear communication, professionalism, and customer-focused approach reflect the high standards of the dealership and contribute significantly to building long-term customer trust and loyalty. Anika's outstanding dedication to customer satisfaction is a true asset to Clay Cooley Chevrolet. She exemplifies excellence in customer care and plays an important role in ensuring customers leave with a positive experience and confidence in the dealership's commitment to service excellence. Thank you, Anika, for your exceptional professionalism and commitment to delivering an outstanding customer experience. read more

I had an outstanding experience getting my car serviced. Michael, my service advisor, was absolutely fantastic--professional, friendly, and very communicative throughout the entire process. He took the time to explain everything clearly and made sure all my questions were answered, which made the experience stress-free and smooth. Nathaniel, the technician who worked on my car, did an excellent job. His attention to detail and quality of work really showed, and my car is running perfectly. It's clear he takes pride in his work. Overall, the customer service was top-notch from start to finish. I truly appreciate the professionalism and care from both Michael and Nathaniel, and I would highly recommend this service department to anyone looking for reliable and exceptional service. read more

My car had driver door damage. The Clay Cooley in Arlington delivered my car to the Clay Cooley in Dallas to receive the repair. I know the Arlington Dealership shop does excellent service for all my cars. However my car needed body work done so it was delivered to the Dallas Dealership. The Body shop did Amazing work on my damaged door. The door looks brand new. They got the exact paint to match the car. Service was fast. Let me mention that I was given a loner vehicle while they repaired my car. What an awesome and surprising service. Thank you Clay Cooley for your Outstanding customer service. The service department at the Arlington Dealership kept me informed of my vehicle status. read more

After 5 dealerships, alot of misleading information and gimmicks to get us into the dealerships finally we landed at Clay Cooley were Alex and Brendon thie service manager really made the car buying experiencing amazing. Totally different experience than the dealers before. Bought the car we came to but, never tried to get us into something we had no interest in and work to get the deal done that we were looking for. We were Honda or die but this experience will definitely have us shopping at Clay Cooley and purchasing another Chevy soon. Thanks to the team at Clay Cooley and I hope you guys have a great 2026!!​ read more

My wife and I worked with Alan at Clay Cooley Chevrolet. I can't begin to tell you how great it was working with him. He made buying out of state easy. Alan sent videos of the car. He went above and beyond to make sure it was a car that we wanted to move forward with, which was a 2024 Ford Bronco. He picked up my wife at the airport and brought her back to the dealership and just tonight he called us post sale to make sure that we were happy with the purchase. Thanks again, We certainly appreciate you very much!! read more

I had a fantastic experience with the service department as a whole and my service adviser (Anika) in particular. My service adviser was knowledgeable, courteous, and provided updates throughout the repair process. The work was completed as promised, and my vehicle was returned looking and running great. The shuttle service was a huge plus--timely, dependable, and operated by a friendly driver. The entire process was smooth and hassle-free. I would definitely recommend this dealership for vehicle repairs and service. read more

10/10 experience! Gadiel took care of every aspect of the transaction for us. Answered questions with clarity, and patience. Provided guidance and support. Was helpful every step of the way. Accommodating and understanding through the whole process. He made sure we stayed informed, and were comfortable throughout. We will continue to use them in the future, this is the second vehicle we've purchased from them. If you're in the market, give Gadiel a call! You won't be disappointed. read more

I just bought my 2026 Chevy Colorado this past weekend and Pedro, my sales guy, was awesome! I did my research to determine what truck I wanted prior to going to the dealership but the sales and finance team made the process smooth and quick. My wife and I weren't there maybe an hour and a half. I have already recommended someone to Clay Cooley and Pedro and I will do it again. read more

I had a great experience with the Chevrolet service department. I came in for an oil change, and the service was fast, professional, and completed in a timely manner. The staff was friendly, kept me informed, and had me back on the road quickly. I appreciate the excellent customer service and will definitely return for future maintenance. Highly recommend! read more

Thanks Clay Cooley Chevrolet, you rock almost meeting the customer needs. I went here on New Year's Eve to see about my brakes , cause they were sqeaking and making a noise. Afterwards they were fine I don't need brakes yet. Thank God! They just use some brake spray on them and hopefully everything will be ok! Thanks Clay Cooley Chevrolet! read more

I want to especially thank Edwin. You reflect the true image of Clay Cooley Chevrolet. Your service and professionalism creates customers for life. As you know I am an employee of General Motors and our mission statement is "Standardized Work Creates Customers for Life" Thank you for your service #Youarethestandard read more

Frankie E was fantastic! Request Frankie when you schedule your test drive. F&I was low pressure and quick. Vehicles in inventory are well equipped and minus the $1,500 markup at other Dealers. My only critique would be to have the selling salesman go over the basics of your new purchase. Great job team Young! read more

Mario took care of us as if the vehicle was his. We wouldn't go anywhere else. We appreciate you, Mario, thank you If you know I admit when I'm wrong lol. That's how much we trust our relationship with the technicians. Mario deserves more than 5 stars, how but 10. Thank you, Evelyn and Mark Villalon read more

Jason Rascon, Gave very good service today at Clay Cooley Chevrolet. had oil change, tire rotation, injector cleaning all done in a timely manner. Great customer service from all these guys. The recepionist was very helpful as well. Looking for a car go check these guys out for sure. Joyce W. read more

Mario, the service advisor, was quick to get me checked-in for the recall I had on my car. He informed me the part was having to be gotten from another dealer and the timeframe. The service department kept me informed of the progress. I was pleased with the results. read more

Matt was my advisor for my AC service this week. He went above and beyond to get my repairs done under my extended warranty. I love this dealership and actually stopped using the dealership I bought my Chevy Trax from, and Clay Cooley has a great team here. read more

Had an awesome experience today at the dealership on Hwy 30, my tech was Micheal Foreman. Great guy very knowledgeable and customer friendly he service my vehicle with an oil change got me in and out in a timely manner on a Saturday morning in less than 2 hours. read more

From the moment I entered Clay Cooley Chevrolet I was treated as a very highly valued customer. Andy and the management team did everything in their power to work with me and continually keep me comfortable with my decision to purchase a secondary vehicle. read more

Recently had the transmission serviced on our GMC yukon at Clay Cooley. The service team led by Chris and Matt discovered a faulty transmission issue that required a new transmission. The issue was handled professionaly and efficiently. Thanks guys! read more