Absolutely thee BEST car buying experience I've ever had. Top notch customer service. No pressure…read moresale at all, Bob and Austin just wanted to make sure I got the SUV I needed for the right price. I can't ask for more than that! Thank you for everything! I will always recommend you guys from here on out. See you soon for a second vehicle. Keep up the good work!

I love this place I bought my car from here and had to have a couple things repaired , my warranty…read morecovered 100% and they fixed it quickly, the staff here are all so helpful and nice!

Geldof's is always fast, friendly and economical! great quality and solid recommendations for my…read morehigh mileage driving Auto repair and new tires are never things that are fully planned or budgeted for in my life! Geldhof somehow finds a way to make things work in my schedule and my budget! Excellent technicians great business staff, personable and friendly, technically excellent & stand behind their work! Comfortable waiting area (as I often choose to wait) I always think I will have more time to get my work done and they are so fast. I never complete everything really good coffee is a nice amenity

I take my vehicle there regularly for scheduled oil changes, tire rotations, battery replacement,…read moreetc. Their staff is always courteous, attentive to my concerns, and treat me like a valued customer. I would highly recommend this business to anyone who wants top-notch professional service for their vehicle.

This Dealership is not loyal, purchased 4 new Jeeps from them. They took 8 months on a Jeep paint…read morewarranty, took our jeep 200 miles unauthorized by us to a body shop who did horrible work, caused more damage was not OEM. SIX weeks later they have yet to make this right with us. DO NOT GO TO THIS DEALERSHIP, MATT will not help you or make things right. We have reached out SEVERAL times and by certified mail with no response. The dealership is very shady and does not do the right thing. Report them to the attorney general, State licensing board, state consumer protection office. They need to treat customers the way they would like to be treated. DO NOT USE Ed KOEHN.

I brought my van in as the drivers side power window wouldn't go up. The young man I spoke with…read moresaid they'd get it taken care of for me. He said it would be about an hour or so and I should go have some coffee. First, I was surprised that he said they would fix it right away and Second, I was very happy with their service. I would like to give him most of the credit and his name is Kaden Gillow. Everyone there was very nice and I would definitely recommend them! Luke Dallis. 12/20/24.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

We met Riley from General RV of Wayland, Michigan a few weeks ago while visiting from Tucson…read more Arizona. We knew exactly what we were looking for and he was able to show us just that. We informed him we were going to the Hershey RV show and since he was going to be there as well he was willing to to meet up with us while we were there. He came to the RV we were looking at, helped us with the purchase and at the price we were looking for! He even offered to follow up with us on his day off when picking up the RV. He was amazing, available and one of the best salesman we have worked with so far and this is our 4th RV! Thank you, Riley for being there for us and not pushing just for the sale. You are the kind of Salesman we look for when purchasing. -The Morton Family

I was having a terrible day after my cars check engine light came on on the freeway and they were…read moreable to come and tow me to get my car looked at for an affordable price, they were also quite helpful with recommending what could be wrong. very kind people and caring about my situation making sure that I was ok!

Would reccomend! Called thanksgiving day broken down on the…read moreside of the highway, the tow truck arrived quickly and got the job done! $100 cheaper than my insurance quoted and Johnny was very professional.