I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

Avoid this place! Disappointing to board your dog for several days, you communicated to them the…read moreinstructions for care, including 2 cups food a day that were measured out in separate ziplock bags for each day,along with a bone for each night for them to chew while away from home, only to find after pickup in the bag at home all of the bones- so they were not unwrapped at all and offered or given. I noticed my dog's food bags had maybe 10% gone. I know some dogs may be nervous and not eat, but that and the wrapped bones still in the bag?? Also my pooch came home with scrapes of some sort on her chin- they could have at least told us. They have a live camera where you can check in online, each time I did all the like-size dogs were inside together in a playroom. Note that playtime is paid for, separate from boarding fee. They didn't change it up for variety with good weather, low effort. I am left feeling sad for my dog and irritated at the incompetence and wish I had trusted a different boarding facility. As a loving pet owner do not trust this business!

We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

We have 2 dogs, a 10 yr old as well as a puppy. I realized my puppy wasn't getting the leash…read moremanners he needs as I try to walk both dogs at once. Having been a satisfied customer for several years we recently scheduled the puppy for weekly walks and one on one training which has worked wonderfully. We highly recommend all Critter Sitters services.

I've lived all over the country and this place is BY FAR the best pet care service I have ever…read moreused. I have four cats, two of which are diabetic and need special care. I absolutely hate boarding them when we go out of town because it's incredibly stressful and expensive. I don't trust just anyone to come to my house and cat sit but Erin at The Pet Gurl is just amazing. Our kitties love her, too. Great online system for scheduling! Reasonable pricing! Highly recommended!

Excellent services; extremely compassionate and caring animal lovers themselves. 5 star…read morerecommendation. I will never use another pet sitting service besides the Pet Gurl. They are truly the best.

We enjoyed several years of good service from Lori (Royal Pet Care). We were among her first…read moreclients when she started her business. Today she informed us that she will not be taking care of us anymore. Very disappointing. Never been dropped like that before. If you use Royal Pet Care, don't expect the relationship to last.

Highly recommend! We had never boarded our 14 year old dog. I visited several kennels and didn't…read morefeel comfortable with how she would do. As soon as I viewed BG pet chalet I knew it was the place for her. We opted for a room in the house as well as daily photos. She was often outside in the photos. When we picked her up she was at ease with where she was.

Hard pressed to find a boarding facility for the holiday weekend where we live so I called and made…read morea reservation here for my sweet Tank. He stayed there for a week. I paid extra for the daily updates since we were so far away and received them like clockwork. One day they forgot the pix and they credited us for that day. Only negative I could see was he came back pretty spoiled since the staff thought he was so cute and packed him around all the time. Will use them again.

Pet Paws fired the groomer I was scheduled with and canceled my appointment without notice. I only…read morefound out when I showed up to drop my dog off for his appointment. Pet Paws refused to reschedule while I was at the location. They insisted I had to call and reschedule. I have since called to reschedule twice and have not gotten a call back.

I took my golden retriever to Pet Paws a few weekends ago for a dog wash after my roommate…read morerecommended it to me. Since it was my first time going, the owner Phyllis gave me the rundown: there are three self serve tubs with different shampoos and condtioners. The tubs are raised and have a hose, which is nice, so you can easily stand while you give your dog a bath. Pet Paws is $15-per-dog, the price isn't contingent on time- a good deal for bigger dogs, maybe not as much for smaller ones. They also have a dryer station with different brushes for after the wash. What I like about Pet Paws is the convenience- its nice to be able to wash your dog and not have to deal with the "clean up" afterward- cleaning up the tub and washing the towels- all that jazz. Definitely will be back to Pet Paws!

I bought a bag of peanut butter plain treats and all three family dogs LOVED them. All natural and…read moreonly 5 ingredients. Stop in-your pups will thank you. I bought them at the Pop-Up vendor event in Lexington_KY and just found out how close they are to me. Worth the trip.

From the owner: We make healthy treats and cakes for your dogs and cats. Follow Your Nose to fresh human-grade…read moreingredients an yummy treatos for your fur-friend!

I have been a customer for 5 years. I moved out of state and haven't been in a year. They are "not…read moreaccepting new clients" and "can't find my file". Where did customer service go? Is it lost in Covid? I'm happy to post my text exchange or maybe the owner would like to but what a shame we can't have customer service anymore. This company would not answer my calls so it's all through text.

My poodle mix senior dogs have been going to the same groomer since they were puppies. I have…read morerecently moved to Lexington and brought them here. They were fine and came out of the shop looking wonderful. Highly recommend them!

Brought my two small dogs in at my scheduled appointment time. Went back 3 & 1/2 hrs later and they…read morewere done shortly thereafter. Maltese has a ragged cut on ears and chin. Maltipoo has ears scalped because groomer said they were too matted. Never took the time to inform us of any problems. Overall appearance is not good. We have touched them up at home after previous visits. Very poor attention to detail. This is our third visit and each one has been worse.

They did an absolute amazing job of taking care of our sweet Milo during his first time being…read moregroomed.