We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

We have 2 dogs, a 10 yr old as well as a puppy. I realized my puppy wasn't getting the leash…read moremanners he needs as I try to walk both dogs at once. Having been a satisfied customer for several years we recently scheduled the puppy for weekly walks and one on one training which has worked wonderfully. We highly recommend all Critter Sitters services.

We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

Uptown Hounds is on the pricey side, but the facilities are very nice. We use them doggie daycare…read morefor our German Shepherd. He loves it! He always falls asleep in the car on the way home which means he played hard all day. It's convenient for me to drop him off on my way to work. They are open til 6:30pm in the evenings so even if I have to stay a little later at work, I can still make it by to pick him up. They offer day care packages so you can get a bit of a discount if you multiple visits in advance.

Avoid this place! Disappointing to board your dog for several days, you communicated to them the…read moreinstructions for care, including 2 cups food a day that were measured out in separate ziplock bags for each day,along with a bone for each night for them to chew while away from home, only to find after pickup in the bag at home all of the bones- so they were not unwrapped at all and offered or given. I noticed my dog's food bags had maybe 10% gone. I know some dogs may be nervous and not eat, but that and the wrapped bones still in the bag?? Also my pooch came home with scrapes of some sort on her chin- they could have at least told us. They have a live camera where you can check in online, each time I did all the like-size dogs were inside together in a playroom. Note that playtime is paid for, separate from boarding fee. They didn't change it up for variety with good weather, low effort. I am left feeling sad for my dog and irritated at the incompetence and wish I had trusted a different boarding facility. As a loving pet owner do not trust this business!

My dog loves to go here. They treat her very well. She has fun playing with the other dogs.read more

Writing this review while a bit upset. We are from S. Carolina and decided to go to Lexington to…read moreattend Keeneland Racetrack. We own a 14.5 lb. Shih-Tzu, and we had to do something with her while we went to the track. I found Dogtopia on the internet and it sounded ideal for keeping her for the day. I set a time for a meet and greet which was scheduled the day of boarding. We arrived and filled out paperwork. We noticed a large room with maybe 30 dogs of all different breeds and sizes. We were told this was not normal as they usually separate large and small dogs. Anyway, they asked us to sit for a few minutes while they judged how our dog would fit in. We were informed our dog failed their test and they would not be able to keep her. We were told our dog actually bit (nipped) the employee and did not interact well with the other dogs. Our Shih-Tzu does suffer from anxiety, and she does get aggressive when frightened. In that environment, there is no doubt she would be scared. I don't doubt anything the employee said but we told him she was crate trained and I noticed two small dogs in crates. It blows my mind while they didn't keep her in the crate for the 6-7 hours they kept her. Needless to say, we did not get to Keeneland and headed back to South Carolina a day early. We did not get a chance to comment on the care at Dogtopia. Please be aware if you decide to use their services, there is a Pass/Fail test as part of the meet and greet. In addition, we used the services of a doggie daycare in Myrtle Beach, SC when our dog was several months old. What we observed at Dogtopia did not measure up to the standards of the Myrtle Beach facility.

Julie is the sweetest and sends photos daily, which we love. We also always have the most…read moretired+happy dogs coming home. I cannot recommend her highly enough. I promise that you and your pets will love her.

I used Wagging Tails for our cat while I was out of town. He had to be given medicine and insulin…read moretwice a day. They were extremely responsive and loving to Mr. Widdles. I was sent pictures of him which helped me to know that he was doing good. I highly recommend the services of Wagging Tails.

We enjoyed several years of good service from Lori (Royal Pet Care). We were among her first…read moreclients when she started her business. Today she informed us that she will not be taking care of us anymore. Very disappointing. Never been dropped like that before. If you use Royal Pet Care, don't expect the relationship to last.

Highly recommend! We had never boarded our 14 year old dog. I visited several kennels and didn't…read morefeel comfortable with how she would do. As soon as I viewed BG pet chalet I knew it was the place for her. We opted for a room in the house as well as daily photos. She was often outside in the photos. When we picked her up she was at ease with where she was.

Hard pressed to find a boarding facility for the holiday weekend where we live so I called and made…read morea reservation here for my sweet Tank. He stayed there for a week. I paid extra for the daily updates since we were so far away and received them like clockwork. One day they forgot the pix and they credited us for that day. Only negative I could see was he came back pretty spoiled since the staff thought he was so cute and packed him around all the time. Will use them again.

Very dependable and professional. Like the cute notes left after each visit about the dogs, almost…read morelike a report card on how the dogs did. We have 5 dogs and really need a helping hand at times . We are avid users of Snaggle foot when we are in our Lexington home and highly recommend them.

Snaggle Foot is a wonderful pet sitting service! I relied on them whenever I went out of town on…read moreweekend trips, and I loved receiving post-visit texts and pictures of my cat. I felt at ease leaving my cat in their care, and I wouldn't hesitate to book their services again.

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

I am so happy I found Marlize and K9 Safari! We did a meet and greet at her place and it is…read moreamazing! Her property really shows how much she cares about the pets she takes in for daycare and overnight. She does pick up and drop offs conveniently located off I75. Her prices are very reasonable and it's much much better then traditional boarding places. Here the dogs are out majority of the day playing and being dogs! I will not take my dog anywhere else! Thank you Marlize!

We have been using K9 Safari for several years now and our dogs absolutely love it there. We…read morediscovered K9 Safari when searching for a place that we could board our German Shepherd with severe separation anxiety. He was a rescue and standard kennels are a 100% No Go for him. We went and checked out the K9 Safari facility and were impressed with the spaces provided for the dogs to play both inside and outside. Despite the facility being in Richmond, Marlize makes drop off and pick up convenient for clients by offering drop offs right off I75 or at various locations in Lexington. My two Shepherds get excited when they see the doggie bus pull in and they hop right in. That tells me they are happy there and I don't feel bad having to leave them when we go on vacation. She regularly sends pics of the dogs to us via text so we can see how much fun they are having there. I often say our one Shepherd is actually sad when she has to come home because she only has one dog to play with at home vs lots and lots of different dogs there. I recommend K9 Safari to everyone who is looking for somewhere to board their pups.