I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

Avoid this place! Disappointing to board your dog for several days, you communicated to them the…read moreinstructions for care, including 2 cups food a day that were measured out in separate ziplock bags for each day,along with a bone for each night for them to chew while away from home, only to find after pickup in the bag at home all of the bones- so they were not unwrapped at all and offered or given. I noticed my dog's food bags had maybe 10% gone. I know some dogs may be nervous and not eat, but that and the wrapped bones still in the bag?? Also my pooch came home with scrapes of some sort on her chin- they could have at least told us. They have a live camera where you can check in online, each time I did all the like-size dogs were inside together in a playroom. Note that playtime is paid for, separate from boarding fee. They didn't change it up for variety with good weather, low effort. I am left feeling sad for my dog and irritated at the incompetence and wish I had trusted a different boarding facility. As a loving pet owner do not trust this business!

We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

We have 2 dogs, a 10 yr old as well as a puppy. I realized my puppy wasn't getting the leash…read moremanners he needs as I try to walk both dogs at once. Having been a satisfied customer for several years we recently scheduled the puppy for weekly walks and one on one training which has worked wonderfully. We highly recommend all Critter Sitters services.

We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

Julie is the sweetest and sends photos daily, which we love. We also always have the most…read moretired+happy dogs coming home. I cannot recommend her highly enough. I promise that you and your pets will love her.

I used Wagging Tails for our cat while I was out of town. He had to be given medicine and insulin…read moretwice a day. They were extremely responsive and loving to Mr. Widdles. I was sent pictures of him which helped me to know that he was doing good. I highly recommend the services of Wagging Tails.

I am so happy I found Marlize and K9 Safari! We did a meet and greet at her place and it is…read moreamazing! Her property really shows how much she cares about the pets she takes in for daycare and overnight. She does pick up and drop offs conveniently located off I75. Her prices are very reasonable and it's much much better then traditional boarding places. Here the dogs are out majority of the day playing and being dogs! I will not take my dog anywhere else! Thank you Marlize!

We have been using K9 Safari for several years now and our dogs absolutely love it there. We…read morediscovered K9 Safari when searching for a place that we could board our German Shepherd with severe separation anxiety. He was a rescue and standard kennels are a 100% No Go for him. We went and checked out the K9 Safari facility and were impressed with the spaces provided for the dogs to play both inside and outside. Despite the facility being in Richmond, Marlize makes drop off and pick up convenient for clients by offering drop offs right off I75 or at various locations in Lexington. My two Shepherds get excited when they see the doggie bus pull in and they hop right in. That tells me they are happy there and I don't feel bad having to leave them when we go on vacation. She regularly sends pics of the dogs to us via text so we can see how much fun they are having there. I often say our one Shepherd is actually sad when she has to come home because she only has one dog to play with at home vs lots and lots of different dogs there. I recommend K9 Safari to everyone who is looking for somewhere to board their pups.

I wanted to provide an update since my review is about a year old and I'm still bringing my dog…read morehere all of the time and just how happy he and I both are with this place! All I have to do is say "Jack jack, do you want to go get a hair cut?" and my dog perks up and runs to sit by the back door. He loves the two owners to pieces and always dances around when he walks in, super excited to see them. I've had animals all of my life and I've taken them to various groomers ranging from Georgetown to Lexington to Richmond and I've never been happier with a facility than I am with this place. I will never bring my pup anywhere else! To Abby J. below: There are leash laws in Lexington and I'm glad they said something to you because if I witnessed you with your dog off of a leash (whether people were in the parking lot or not) I would have said something to you as well! It takes only one time and one second for your dog to attack someone else or to run out into the road and end up injured or dead. If you're too lazy to leash your dog for 5 seconds, you're too lazy to own a dog. I also find it hard to believe they had an attitude with you over the time you would arrive to pick up your dog. I work in Georgetown and have, many times, called them to apologize and say that with traffic and the time I get off work, that I wouldn't be there until right at 6pm and they were perfectly fine with that. However, I also chose to give them more than a 15 minutes notice because I'm not rude. ;) I would venture to guess that it's likely your behavior and attitude that resulted in a poor customer experience because I've never once had a single hint of unprofessional-ism from either of the owners. You knew well before 5:45pm that you wouldn't arrive until close to 6pm and the fact that you had to take New Circle during rush hour didn't cross your mind at all or factor into the time you gave? Lol It sounds like you were the problem in this situation.

When choosing a dog groomer for my dog Willie I was naturally nervous. He's my partner in crime and…read morea huge part of my life. I had used PP for daycare and was never anything short of completely satisfied! So when I started to look for a groomer they were on my list of choices for sure. After lengthy consideration I decided to entrust my little buddy to them. If you are in the same boat and a little apprehensive on where to take your dog look no further. This is the spot, and the lady that works there is nothing less than a complete professional who did a phenomenal job. My dog was cute before, now my little Jack Russell corgi mix is downright dapper. I cannot recommend this business enough, and in opinion they are the best to be had in Lexington.

Highly recommend! We had never boarded our 14 year old dog. I visited several kennels and didn't…read morefeel comfortable with how she would do. As soon as I viewed BG pet chalet I knew it was the place for her. We opted for a room in the house as well as daily photos. She was often outside in the photos. When we picked her up she was at ease with where she was.

Hard pressed to find a boarding facility for the holiday weekend where we live so I called and made…read morea reservation here for my sweet Tank. He stayed there for a week. I paid extra for the daily updates since we were so far away and received them like clockwork. One day they forgot the pix and they credited us for that day. Only negative I could see was he came back pretty spoiled since the staff thought he was so cute and packed him around all the time. Will use them again.

Amazing place. Staff is great with my dog and she loves it! She's always nice and tired when I pick…read moreher up from a day of playing!

This place is great! My dog Bo loves it here. Every time we drop him off for daycare he gets so…read moreexcited and when we pick him up he's exhausted from all the fun he had!

We actually showed up half an hour early for our appointment and we were able to be seen right…read moreaway. The staff was so friendly and of course Shadow was his charming self until it came to the exam lol. They were gentle with him and gave him plenty of treats afterwards . His Doctor was friendly and very enthusiastic about Shadow being in such good shape . He has nice teeth , clean ears, clear lungs . Knowing all of this made me relax more. He got a clean bill of health with the exception that he's FIV positive. Shadow is the only cat in our house and he's strictly a indoor cat. Even with that he can and will live a full life . One of the ladies did agree with me that he looks like he's part Russian Blue. In terms of cost the initial exam was free because we adopted him from LHS . I did pay for some additional testing and I think it was a fair price . Shadow does have pet insurance for those just in case moments hopefully they'll be none of those. Shadow will continue to to there for check ups and future shots .

They are so wonderful there!! I highly recommend anyone taking their pets there. I love taking my…read morepets there. Everyone there are so caring