We have two cats who are now 8 years old, and we've been using Sam and Sarah's company since they…read morewere kittens. We absolutely love them and their entire team of professional pet sitters. Zach has been with the company for years, and whenever we see his name on the schedule, we're thrilled because we know we're going to receive one of his wonderful updates. His visit summaries read like a story, and sometimes even a song. He is an exceptional pet sitter, and honestly, the entire team is fantastic. Knowing our cats are being loved and cared for by Critter Sitters gives us complete peace of mind whenever we're away. During our most recent trip, I added an outdoor cat to the schedule just a few days before we left. To their credit, they didn't hesitate. They simply added the extra cat, and the cost didn't even change. The service is incredibly affordable for everything they provide. It costs far less than boarding, which would be both expensive and stressful for our cats. They even send photos of our pets during each visit, which is such a comfort when we're away. Beyond caring for our cats, they also bring in our mail and put our trash out on collection day. It's those little extra touches that make such a difference. We feel incredibly fortunate to have found Critter Sitters. They have cared for our pets for years, and at this point, they truly feel like family. I cannot recommend them highly enough. You simply can't go wrong with this company. They are outstanding.

We've used Critter Sitters for well over a year now. For short visits and long timeframes. They are…read moreextremely reliable and have been great with our two dogs. I love knowing we don't have to worry about our pups when we are gone, communication from each visit is appreciated, and that they are in good hands. Highly recommend Critter Sitters of Lexington!

Julie is the sweetest and sends photos daily, which we love. We also always have the most…read moretired+happy dogs coming home. I cannot recommend her highly enough. I promise that you and your pets will love her.

I used Wagging Tails for our cat while I was out of town. He had to be given medicine and insulin…read moretwice a day. They were extremely responsive and loving to Mr. Widdles. I was sent pictures of him which helped me to know that he was doing good. I highly recommend the services of Wagging Tails.

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

I've lived all over the country and this place is BY FAR the best pet care service I have ever…read moreused. I have four cats, two of which are diabetic and need special care. I absolutely hate boarding them when we go out of town because it's incredibly stressful and expensive. I don't trust just anyone to come to my house and cat sit but Erin at The Pet Gurl is just amazing. Our kitties love her, too. Great online system for scheduling! Reasonable pricing! Highly recommended!

We've used Erin several times to care for our dog and guinea pigs, and to keep an eye on our house…read morewhile we were away. She is very reliable, trustworthy, and caring. She's also been very flexible and works to fit us into her schedule with last minute notice whenever she can.

Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

An employee at this facility, almost a year ago, choked my dog by pulling him back and upward when…read morebringing him out to me. My dog immediately choked up kibble, and within about 30 minutes of getting him back to my hotel, I had to request input from my vet back home and immediately take him to the ER Vet where he had to spend the next almost two days. He had aspiration pneumonia. They of course denied the entire thing and when I went in to view the camera footage they had, they had a clip of the footage that was about 1:30 seconds long that had been cut to not show me going over to my dog where he has choked kibble up. I called immediately when I got to the hotel room, as I didn't want to react immediately due to the emotion involved. They of course have denied everything. I've stayed quiet about this incident for almost a year now because I honestly thought maybe they'd own up to their (maybe) mistake and do what was right and help cover what I had to pay for. I am active duty military and have to travel to Lexington frequently for clinical. I trusted this business with my furchildren and they failed. I just truly hope that next time this happens, the outcome isn't different. Had I waited until the next day to take my pup to the vet, he most likely would not have survived. Within hours he was on oxygen at the ER vet. I've been dealing with their insurance company since January and they will not be covering anything. This is honestly, the outcome that I expected, as both Uptown Hounds and The Hanover Group did not display much professionalism. The worst part is, they won't even refund me the amount of services that I paid for and will never receive for my dogs. I truly hope no one else has to deal with this situation.

I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

Trim Room is the BEST staff, and they are so great wit my hyper puppy, Poppy! The grooming is…read moreamazing and they recently snuck us in for last minute boarding AND managed to groom her despite a full schedule. So happy to have found this amazing local business!

Been going here for about 3 years now. Not faithfully bc my baby hates being groomed. Our Great…read morePyrenees Lilly hates being bathed or her feet or butt touched at all. They have been through some stuff with us bc she has taken a couple hrs before! She hates being caged so they have even made accommodations today on a Sunday for us to make sure she is taken good care of. She always comes out looking so stunning & beautiful. I cannot say enough good things about this couple. her feet came out looking amazing & she is so hard to tend to or clip or file her nails! She's huge so it's harder than other pups! I think I'll end up bringing my crazy pit Shepard mix as well bc they just do so amazing. Everything is top tier & will continue coming here'

I wanted to provide an update since my review is about a year old and I'm still bringing my dog…read morehere all of the time and just how happy he and I both are with this place! All I have to do is say "Jack jack, do you want to go get a hair cut?" and my dog perks up and runs to sit by the back door. He loves the two owners to pieces and always dances around when he walks in, super excited to see them. I've had animals all of my life and I've taken them to various groomers ranging from Georgetown to Lexington to Richmond and I've never been happier with a facility than I am with this place. I will never bring my pup anywhere else! To Abby J. below: There are leash laws in Lexington and I'm glad they said something to you because if I witnessed you with your dog off of a leash (whether people were in the parking lot or not) I would have said something to you as well! It takes only one time and one second for your dog to attack someone else or to run out into the road and end up injured or dead. If you're too lazy to leash your dog for 5 seconds, you're too lazy to own a dog. I also find it hard to believe they had an attitude with you over the time you would arrive to pick up your dog. I work in Georgetown and have, many times, called them to apologize and say that with traffic and the time I get off work, that I wouldn't be there until right at 6pm and they were perfectly fine with that. However, I also chose to give them more than a 15 minutes notice because I'm not rude. ;) I would venture to guess that it's likely your behavior and attitude that resulted in a poor customer experience because I've never once had a single hint of unprofessional-ism from either of the owners. You knew well before 5:45pm that you wouldn't arrive until close to 6pm and the fact that you had to take New Circle during rush hour didn't cross your mind at all or factor into the time you gave? Lol It sounds like you were the problem in this situation.

When choosing a dog groomer for my dog Willie I was naturally nervous. He's my partner in crime and…read morea huge part of my life. I had used PP for daycare and was never anything short of completely satisfied! So when I started to look for a groomer they were on my list of choices for sure. After lengthy consideration I decided to entrust my little buddy to them. If you are in the same boat and a little apprehensive on where to take your dog look no further. This is the spot, and the lady that works there is nothing less than a complete professional who did a phenomenal job. My dog was cute before, now my little Jack Russell corgi mix is downright dapper. I cannot recommend this business enough, and in opinion they are the best to be had in Lexington.

Are you looking for a welcoming place for your pup? Dogtopia would be a good option for you!…read more We had our little (she's actually HUGE) baby stay at Dogtopia for 8 days while we were on vacation. Prior to any daycare or overnight stays, the staff does require a meet & greet. This costs $30 I believe and is used as a reference for your dog's friendliness, social skills, and overall behavior. They use this assessment to see which room to place them in. Each room has a camera set up for you to keep a close eye on your pup. I love this as you can get a true idea of if they like Dogtopia and also for your own peace of mind. The staff has always been friendly and our girl is always so happy to see them. The location is also perfect for us as we live near the mall. However, the location also poses a challenge as there is very little outdoor area for dogs to play and do their business. I say this because our girl did #2 inside, which she never does. My main issue with Dogtopia is the price. It seems to be $10 - $20 (or more) above other boarding places in Lexington. It poses questions as other boarding facilities offer more space and more amenities. I also think there should be a tad more transparency on what your pup goes through during overnight stays. What time are they put in their kennels, when are they let out, etc.

Writing this review while a bit upset. We are from S. Carolina and decided to go to Lexington to…read moreattend Keeneland Racetrack. We own a 14.5 lb. Shih-Tzu, and we had to do something with her while we went to the track. I found Dogtopia on the internet and it sounded ideal for keeping her for the day. I set a time for a meet and greet which was scheduled the day of boarding. We arrived and filled out paperwork. We noticed a large room with maybe 30 dogs of all different breeds and sizes. We were told this was not normal as they usually separate large and small dogs. Anyway, they asked us to sit for a few minutes while they judged how our dog would fit in. We were informed our dog failed their test and they would not be able to keep her. We were told our dog actually bit (nipped) the employee and did not interact well with the other dogs. Our Shih-Tzu does suffer from anxiety, and she does get aggressive when frightened. In that environment, there is no doubt she would be scared. I don't doubt anything the employee said but we told him she was crate trained and I noticed two small dogs in crates. It blows my mind while they didn't keep her in the crate for the 6-7 hours they kept her. Needless to say, we did not get to Keeneland and headed back to South Carolina a day early. We did not get a chance to comment on the care at Dogtopia. Please be aware if you decide to use their services, there is a Pass/Fail test as part of the meet and greet. In addition, we used the services of a doggie daycare in Myrtle Beach, SC when our dog was several months old. What we observed at Dogtopia did not measure up to the standards of the Myrtle Beach facility.