We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

We have 2 dogs, a 10 yr old as well as a puppy. I realized my puppy wasn't getting the leash…read moremanners he needs as I try to walk both dogs at once. Having been a satisfied customer for several years we recently scheduled the puppy for weekly walks and one on one training which has worked wonderfully. We highly recommend all Critter Sitters services.

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

Highly recommend! We had never boarded our 14 year old dog. I visited several kennels and didn't…read morefeel comfortable with how she would do. As soon as I viewed BG pet chalet I knew it was the place for her. We opted for a room in the house as well as daily photos. She was often outside in the photos. When we picked her up she was at ease with where she was.

Hard pressed to find a boarding facility for the holiday weekend where we live so I called and made…read morea reservation here for my sweet Tank. He stayed there for a week. I paid extra for the daily updates since we were so far away and received them like clockwork. One day they forgot the pix and they credited us for that day. Only negative I could see was he came back pretty spoiled since the staff thought he was so cute and packed him around all the time. Will use them again.

Trim Room is the BEST staff, and they are so great wit my hyper puppy, Poppy! The grooming is…read moreamazing and they recently snuck us in for last minute boarding AND managed to groom her despite a full schedule. So happy to have found this amazing local business!

Patsy and Jeff are great people and have done a great job with my wheaten terrier for nearly 10…read moreyears now. My pup can be pretty anxious when bathing and working with his paws...but they are so patient and adjust to make him comfortable. They are great when scheduling and call me when he is finished so he isn't kenneled long. Price is very reasonable and Murphy always comes out looking great! I had tried 2 other places in town and they just didn't work for us...I highly recommend The Trim Room!

I wanted to provide an update since my review is about a year old and I'm still bringing my dog…read morehere all of the time and just how happy he and I both are with this place! All I have to do is say "Jack jack, do you want to go get a hair cut?" and my dog perks up and runs to sit by the back door. He loves the two owners to pieces and always dances around when he walks in, super excited to see them. I've had animals all of my life and I've taken them to various groomers ranging from Georgetown to Lexington to Richmond and I've never been happier with a facility than I am with this place. I will never bring my pup anywhere else! To Abby J. below: There are leash laws in Lexington and I'm glad they said something to you because if I witnessed you with your dog off of a leash (whether people were in the parking lot or not) I would have said something to you as well! It takes only one time and one second for your dog to attack someone else or to run out into the road and end up injured or dead. If you're too lazy to leash your dog for 5 seconds, you're too lazy to own a dog. I also find it hard to believe they had an attitude with you over the time you would arrive to pick up your dog. I work in Georgetown and have, many times, called them to apologize and say that with traffic and the time I get off work, that I wouldn't be there until right at 6pm and they were perfectly fine with that. However, I also chose to give them more than a 15 minutes notice because I'm not rude. ;) I would venture to guess that it's likely your behavior and attitude that resulted in a poor customer experience because I've never once had a single hint of unprofessional-ism from either of the owners. You knew well before 5:45pm that you wouldn't arrive until close to 6pm and the fact that you had to take New Circle during rush hour didn't cross your mind at all or factor into the time you gave? Lol It sounds like you were the problem in this situation.

When choosing a dog groomer for my dog Willie I was naturally nervous. He's my partner in crime and…read morea huge part of my life. I had used PP for daycare and was never anything short of completely satisfied! So when I started to look for a groomer they were on my list of choices for sure. After lengthy consideration I decided to entrust my little buddy to them. If you are in the same boat and a little apprehensive on where to take your dog look no further. This is the spot, and the lady that works there is nothing less than a complete professional who did a phenomenal job. My dog was cute before, now my little Jack Russell corgi mix is downright dapper. I cannot recommend this business enough, and in opinion they are the best to be had in Lexington.

We love them. They Take great care of our for baby when we are out of town she seems to care so…read moremuch and for his special needs that makes it even more special for him they are really nice people that care I do recommend if you're gonna be out of town leave your pad with Carmon Pet Care

From the owner: Carmon Pet Care in Cynthiana, KY offers quality care for your beloved pets. Our boarding and day…read morecare services provide an enriching, safe, and loving environment where your pets will feel comfortable and happy while you're away. We also offer home visits, small animal care, long-term rates, and monthly day care rates. 10% off your first stay for new clients!

I've lived all over the country and this place is BY FAR the best pet care service I have ever…read moreused. I have four cats, two of which are diabetic and need special care. I absolutely hate boarding them when we go out of town because it's incredibly stressful and expensive. I don't trust just anyone to come to my house and cat sit but Erin at The Pet Gurl is just amazing. Our kitties love her, too. Great online system for scheduling! Reasonable pricing! Highly recommended!

Excellent services; extremely compassionate and caring animal lovers themselves. 5 star…read morerecommendation. I will never use another pet sitting service besides the Pet Gurl. They are truly the best.