Losing Joey was absolutely devastating, especially as this was my first experience losing a dog. I cannot say enough about how incredible Ali and the team at Bluegrass Pet Crematorium were throughout the entire process. Ali guided me with such care, walking me through every step in advance so I knew what to expect. She even helped me choose Joey's urn ahead of time, sparing me from having to make that decision during an incredibly emotional time. When Joey passed, Ali was there to receive him, and she kept me updated throughout the process. Knowing exactly when to expect his cremated remains was such a relief, and it brought me so much comfort to have him back home. The urn I chose was absolutely beautiful, and the keepsakes Ali created with Joey's paw prints and a nose impression were truly special. It meant so much to me to know that Joey's cremation took place on-site and that he never left their care. Having that peace of mind was invaluable during such a difficult time. I cannot recommend Bluegrass Pet Crematorium enough for anyone facing the loss of a beloved pet. Ali's compassion and professionalism were unmatched--I would trust her with my own arrangements. read more