Absolutely the laziest sells representatives I've ever encountered not to mention most likely the biggest lyres I've ever encountered.. They have zero communication skills nor ability to barter for a giving vehicle they're representing.. I almost believe You Sell Auto literally means the buyer actually dose all the work, unfortunately I didn't figure that out till latter.. Upon arriving to their fine dealership which be wary they are not and I say are not a member of The Better Business Bureau aka BBB.. anyway no one bothered to greet us on the lot, not that I need a greeting yet I had to go into the office and round one of the apparently 2 Employees.. I was told in a reply to an email when I complained about the poor communication I was receiving that they were Extremely busy and short handed.. let me tell you, the two and one half hours we were there all we saw was the lot guy washing cars.. Anyway long story short, the young lady in the office asked me which Trailer I was interested in, I told her the drown one not realizing they had more then one brown trailer on the lot, poor girl had to go back into the air conditioned office she had to tear herself away from to get the keys for the Turtleback trailer, upon her return she handed me the key saying it's on Consignment... We looked this Turtleback trailer over good, I'm guessing 2.5 hrs, inside, outside top and bottom.. our lovely sales representative must of been very busy as she never returned... keep in mind we traveled 187 miles, passed through 8 road rechipping zones and 4.5 hours from a cool mountain town of 70 degrees to the sterling hot 93 degrees Montrose... Upon reentering the office I asked the young lady if they were taking offers on the trailer, she said yes, great I gave her an offer with our phone number to no avail. 3 hours later a rather large window I would have expected a phone call from you guessed it You Sell Auto.. Evidently the do nothing staff at You Sell Auto lived up to my expectations, that's right Nothing absolutely nothing... I followed this trailer on their lot for 4 weeks, originally contacting them when their Craigslist add was 2 hours old.. the next day receiving a reply to which I replied can I get more information please as in the CL add they used the words "and more" in the description.. I asked for photos of more along with a description of more... no reply at all.. so I shot them a low ball offer not knowing what "more" actually was... to which I got a quick reply of I'll check with the seller... some time later I got my reply and I mean at least one day or more.. with an asking price of $33,500 the reply was $33,000... oh boy now we're talking $500 off the asking price.. at this point I'm one week into this mess and I declined... this was on a Thursday, on Tuesday the following week the price came down $3000... now we're talking, I called them up and asked about financing or maybe I texted who know who cares cus they certainly didn't... any way they don't offer financing on RV's.. no problem I contacted my lender and in 15 minutes was approved for up to $34,xxx... I texted back to the woman who took over for the other woman cus you guessed it I complained I was getting no were with the other... guess what I got when I texted and said I've got financing can you send me more information and photos... I got nothing!not a reply nothing.. Zero not a thing not even more or less.. Of course this was of no surprise as I had been contacted by a guy via my email I send a week or so earlier replying to my complaint of poor service, guess what he offered? More poor service... I guess money don't talk at You Sell Cars... even showing up in person didn't work nor did a letter to the dealer asking them if they would be interested in my shopping experience... and of course a call to the owner got me no where either... I feel for the poor guy who owned or owns the trailer as I would guess along with his $49.95 to consign the trailer a big fat commission will be due upon selling the trailer for which they tell me it's sold even though it's still listed on their web sight with them showing an interest I another offer from an anomalous source, my wife's name and phone number.. of course they did mention pending financing for another buyer.. gee it's been over 7 days I hope the guy can get his finances in order soon.. Buyer and Seller's BEWARE of You Sell Automotive as you my get the runaround like I did... Now you ask your self would I still buy the trailer from them? Hell ya I've been trying for 5 weeks now I'm financed... but with no reply to my inquiry yesterday and a bent out of shape woman on the phone today... read more

I have purchased several vehicles from YOU SELL AUTO over the yrs. This family owned business has never let me down on any of the 17 Vehicles I bought from them. They have worked with me on warranties and any other problems I may have had. My hats off to all the ladies and gentlemen at YOU SELL AUTO.. If you want to feel like part of the family go to YOU SELL AUTO AND TOP EDGE Great bunch of folks. Many thanks to you all and MERRY CHRISTMAS....... read more

Great service and I got approved wooohoo the owners are Amazon and the sales guy that helped me was a rock star no pressure

Do Not buy a car from these people! The only reason I gave them 1 star is because Yelp wouldn't let me give them 0. I bought a 2005 BMW 330Xi from You Sell Auto in Early April. Chris, the salesman, said the heater didn't work, probably because of a coolant sensor, and it had to go to the shop for a few days. I told them that was OK and to call me when it was done. 5-6 days later I called Chris back. He told me they hadn't got the part and it would be a day or two longer. Two days later I called Chris back. He told me that they were just finishing up and it should be done the next day. Two days later.., more of the same. A few days later, I had a salesman named Eric, in a failed attempt at humor, tell me that the car I had just purchased had mistakenly been crushed. This went on for 2 weeks. Meanwhile, I need to get to work so I can make payments on the car I just bought. I had to keep asking friends and acquaintances for rides, I have no family in the area. This put a huge strain on both my professional and personal life. When they finally told me I could come pick up my car, they hadn't evenbothered to wash it. There was still mud on it from the day I test drove it 2 weeks earlier, grease on the interior, etc... I got in a started driving home. On the way, the coolant light came on. The coolant light they held my car hostage for 2 weeks to fix. I tried the heater. Guess what didn't work. That's right, the heater that they held my car hostage for 2 weeks to fix. I figured I'd try the A/C, it didn't work either. Decided to pop the hood when I got home, there's a coolant leak! No heat, No A/C, and a coolant leak. So now, on top of my car payment, I'm on the hook for repair bills for a car that I just bought. Why did they have to hold my car hostage for 2 weeks only to not fix the problem? Why do they have cars in need of serious repairs for sale on their lot? My guess is because they're unprofessional scam artists. Do not do business with these people unless you want a half-broken car. read more

I had to take the time and post a review on you sell auto. I began my car search a month after moving to Montrose. We had one car at the time with 3 boys and my husband and I both work, so a second car was a must and a Need. I wanted to buy my own car, with no help from family, no co signer and get one I really wanted. I had a pre approval at a Large dealership, here in montrose but was not impressed with the customer service or quality of their used Car selection. so I continued looking. Came upon you sell auto on facebook and thought why not check them out. I found a car I fell in love with right away, had a down payment in hand, all of my paperwork they would ask for but.... with only being in montrose for such a short period of time, even shorter time at my job, no job history other than being a stay at home mom, and being a military wife our constant relocation made me a VERY HIGH RISK. Chris (my sales guy) starting working, Yes I was approved! get everything done, take my car home and 2 weeks later get a call from the lender I had gotten approved with there said there's an issue.... yeah an issue turned into a huge problem! they pulled my loan do to Risks. I was heartbroken! This was my first time car buying on my own without having any help and it seemed to be becoming just a nightmare. Chris ( my sales guy) called and assured me its okay, they are working to figure out a different lender, not to worry keep the car until they get everything worked out. Well after working with the owner of you sell, Chris really gave me the best news ever! I keep my car, nothing else needs to be done, they took care of everything. I began to cry right away with relief. I can't thank Chris and you sell enough for going above and beyond to help my family and I. It's been a blessing for my family. You sell is by far one of the best dealerships we've ever went to! Being family owned really shows, they value their customers and do everything they can to help make car buying easy. You sell auto is a dealer that will really work for their customers, which is very rare! Thank you again Chris and you sell auto, you really impressed us! I will forever be a customer! read more