My partner needed a new laptop and had a good idea of what she wanted; the reason for buying it in…read moreSweden and not the UK or France is she wanted a Swedish keyboard On the first visit we met Morgan. He went through the alternatives as well as reviewing the model she had chosen in some detail; he said he had just received this model and a few of them came already Windows installed. He explained the Office options. A support option (though not fully 24/7) was available which she specifically wanted since she travels extensively. He could maybe do a little extra deal as well. All this in excellent English. We decided to check all this out with an IT friend first before returning - they thought it was a great deal We returned a couple of days later when Morgan was next due in but we were too early for him and so we saw William instead. He too was excellent and informative...we double checked all the info and did the deal As we were leaving, I mentioned that I needed a new keyboard/cover for my iPad and that Logitec no longer made a (great) device specific version but only produced a general one which I had recently bought from Amazon - and which frankly is terrible. He thought a moment then rummaged around and found another model made by Deltaco which was lighter and half the price - and while still a generic version worked a treat - even with a Swedish keyboard, since the latest Logitec one had many of the function keys in different places anyway so you had to learn where everything was in any event So good on William and he made another sale A great place to shop

Media Markt is like an EU version of Currys PC World in the UK - this branch is rather large for a…read moremall location on the lower level of Gallerian. They stocked a good level of most technology items from laptops to USB drives even with a small accessories and Apple section (phone cases, latest phones), household appliances too. The staff around the store didnt seem too friendly towards me as they were to other customers, probably after realising I'm a tourist - or perhaps this was the language barrier? The stock in store was pretty good but I do feel they could have had a better selection of high end gaming PC's, the best they had was the lowest model of a HP Omen which had an I5 processor. They also had phone cases for every Iphone apart from the companies flagship model at the time - XS Max. One of the best stores of its' kind in Stockholm but still it has many negatives, some bigger than others including being the only store in a mall ever where you have to queue at the narrow, horrible checkouts to leave the store - even if you don't buy anything! 3*

These guys are useless. The won't pick up the phone. They tell you that you are next in line for 20…read moreminutes. They tell you that you will get an SMS when your order is ready. And then they don't prepare your order! You can't get order status online. And again, they don't pick up the phone ... I had to wait 10 minutes outside and another 15 inside to get my order. So I am not really sure what this place is for. Ordering online and picking up is barely faster than ordering elsewhere and takes far more of your time.

I wanted to post a warning to buy anything that can break from Webhallen. They are really lousy in…read moregiving service to help you with their products if they fail. It is well documented on the internet as well I realize now after the fact. Fine to buy cables and stuff I guess but I got an expensive screen there and it broke by the usb-c connector getting bent after 3 hours of use. They don't do anything about it other than send it off for service for at least a month. No replacement, not even saying they are sorry. Just rudeness from them. Otherwise I have liked Webhallen because they are quick but I have never experienced a worse customer support.

Before buying a new graphic card my son e-mailed some questions about problems he had with his…read moreformer card (not bought from Inet), and Inet answered very professional and my son recieved some advices. But during some maintennace work my son managed to distroy his card with a screwwdriver. We therefore had to buy a new card. Given the good support we have had so far we went to Inet at Sveavägen, and the advices we got was really helpful. If you don't have perfect knowledge about the PC- market and the products, my advice is that you to go to Inet and let them guide you to the best products for your needs. As long as they keep their service level this high I will buy my stuff at Inet and not look for just lower prices anywhere else.

From the owner: Inet säljer datorer, komponenter och datortillbehör till privatpersoner och företag i Sverige via…read morewebbshop och butiker belägna i Göteborg, Uddevalla och Stockholm.Vi är ett expansivt företag med stora ambitioner som hela tiden investerar för att öka vår servicegrad och tillgänglighet för våra kunder. Under åren sedan start har vi gjort många, många förbättringar inom alla typer av områden och det kommer vi att fortsätta med. Vår önskan är att du som kund alltid ska vara nöjd med dina inköp hos Inet oavsett om du besöker våra butiker eller handlar via vår hemsida.

Jag köpte en dammsugare från Elgiganten som en Outlet-produkt. Redan vid mottagandet märkte jag att…read moreprodukten inte var rengjord alls. Det fanns synligt damm inuti apparaten, dessutom innehöll dammbehållaren vatten och filtret var fuktigt, vilket tydligt tyder på att produkten har använts tidigare utan att rengöras eller kontrolleras ordentligt innan den såldes vidare. Utöver detta hade produkten tydliga repor på höljet, vilket går utöver vad man rimligen kan förvänta sig av lätt användning. Efter att jag låtit dammsugaren torka testade jag den. Den fungerade bra prestandamässigt, men ett allvarligt problem uppstod senare. Enligt produktbeskrivningen ska batteriet hålla upp till 90 minuter, men i verkligheten sjönk batterinivån till 10 % efter cirka 30 minuters användning. Jag kontaktade butiken angående detta och blev ombedd att lämna in produkten till service. Tyvärr var felsökningen ytterst bristfällig - apparaten testades i endast två minuter, varefter jag fick beskedet att inget fel kunde hittas, utan någon riktig kontroll av batteriets faktiska driftstid. Denna upplevelse var mycket frustrerande. Att köpa en Outlet-produkt innebär inte att man ska acceptera en bristfälligt kontrollerad produkt, med synliga skador eller egenskaper som inte stämmer överens med beskrivningen. Ett rabatterat pris rättfärdigar inte bristande kvalitet eller oprofessionell hantering. Det är beklagligt att ett så stort och välkänt företag som Elgiganten erbjuder denna typ av kundupplevelse. Jag hoppas att ledningen ser över rutinerna för Outlet-produkter och hur kundärenden hanteras, så att andra kunder slipper uppleva samma sak. Butik: Elgiganten - Motala

El-giganten and all the big electronic chains just try to rip you off most of the time. The people…read moreworking here don't got the skills required in their field, but they're good at selling (=talking bs very, very fast). Expect to be recommended gold plated HDMI cables for premium price as well as expensive one year insurance for items that already have warranty. I don't shop here unless they offer a super great deal. If you insist on buying smth here, be sure to check the price of the item at nearby Webhallen and ask for a price match guarantee. This will not only get you the item cheaper but also generate many fun evil eyes from the sales floor people.