These guys are useless. The won't pick up the phone. They tell you that you are next in line for 20 minutes. They tell you that you will get an SMS when your order is ready. And then they don't prepare your order! You can't get order status online. And again, they don't pick up the phone ... I had to wait 10 minutes outside and another 15 inside to get my order. So I am not really sure what this place is for. Ordering online and picking up is barely faster than ordering elsewhere and takes far more of your time. read more

I wanted to post a warning to buy anything that can break from Webhallen. They are really lousy in giving service to help you with their products if they fail. It is well documented on the internet as well I realize now after the fact. Fine to buy cables and stuff I guess but I got an expensive screen there and it broke by the usb-c connector getting bent after 3 hours of use. They don't do anything about it other than send it off for service for at least a month. No replacement, not even saying they are sorry. Just rudeness from them. Otherwise I have liked Webhallen because they are quick but I have never experienced a worse customer support. read more

I visited this shop today to buy a signal extender. I used my non Swedish M Card which was approved but as it was a foreign card I had to show an ID. I showed my foreign ID but according to the staff KALLE they only approved Swedish IDS. This means that no foreign IDS are approved or only Swedes can buy goods in this shop. I do not believe that this is a fact and this was the first time ever it has happened to me during my visits and usage of foreign credit cards in Sweden. Maybe herr Kalle should ask his superior and/or go through a company policy course. Fact is that no foreign credit cards can be used in this shop with foreign IDS. How many foreigners have a Swedish ID card? I bought a good signal extender with my card and ID at Elgiganten 10 minutes later without any problems whatsoever. Got an answer from their customer service to use the pin code or an EU ID card. Sweden uses 4 digits and Asia where I come from used 6 digits. This means a 6 digit pin code does not work in Sweden. Summary: Kalle at Webhallen was not informed that an EU ID card is acceptable. Customer outside EU can not buy anything with a CC at Webhallen. read more

Webhallen is great! Beats all the big chains and can compete with many online only stores on pricing for your favorite tech and gadgets. This location can be incredibly crowded so expect to wait a while before getting your order on. I've probably been waiting 15 minutes on average, with or without pre order (priority line). When you're craving a new tv-set, a computer or a gadget of respectable size I recommend the Fruängen location which has free, always available parking, is less crowded and also pretty boss. Or just order it online! read more

Webhallen is a good alternative to the larger electronics stores such as Elgiganten, Siba and Media Markt for accessories to your computer, home electronics or video games. It is possible to order online and then skip (or at least have priority in) the line when picking things up. Prices are often competitive and while they may not always be the absolute cheapest they will not be among the most expensive. The store itself is dull and one does not wish to spend more time than necessary there but the staff are often knowledgeable and reasonably service-minded. read more

This is THE electronics store in Stockholm. I tend to visit them both online and in the meat world whenever I need to buy something for the office or for the home. They're often among the cheapest places too. The lines can be long, make sure that you press the right button for the queue ticket. You can get everything from video games to cell phones and computer parts here. Converters, webcams - I'd definitely check them out if I needed something in way of home/office electronics. read more

The best online and physical electronics store in Stockholm! Their selection is amazing, and they have also ventured into such diverse areas as Lego and board games. The prices are usually among the cheapest, and the fact that they have a multitude of physical stores where you can both pick up and return stuff makes it an even easier choice. Try some new games while waiting. Their queue system is a bit weird, and is based on "first in - first out" - even if you have pre-ordered stuff. Just take a queue ticket and wait for your turn... It will come - after everyone else. So pre-booking just guarantees you that they won't run out of the thing you want, but it doesn't give you a fast lane to picking it up. read more

3 weeks and still counting since I ordered simple Audio-Technica earphones available all over Europe. In 3 weeks I could have gotten them from all over the worrld. The point of shopping here, instead of any other shop on the corner is their variety. Looks like they just can`t deliver on it.. read more