When you see that this place has four Yelp stars, think again. It is an average from years of reviews. If you consider reviews from the recent past, you'll get a very different picture of the place. Read the reviews of the past year: Be sure to do a Yelp search of NEW reviews, not the ordinary Yelp Suggests search, and AVOID the Bug!
I've stayed at this place on two different occasions. The first visit, several years ago, was just fine. I had a decent room at an affordable rate. The music and food at the cafe were great and the visit to the spa was even better. That's where the sweet part of this story ends.
On my second visit, within the last month, I was VERY disappointed. Though seeming somewhat clueless, the staff was courteous enough upon check in; HOWEVER, they put me in a room that had no bathroom or shower in it--one had to leave the room, go out in the cold, and take a cold shower in a separate cold area, known as a communal restroom. This situation wasn't explained to me explicitly and it isn't easy to solve problems here as the front desk is in a building that may be way up or way down a hill from where you are actually staying.
I go to the communal freezing restroom and there was a SPIDER web, complete with a spider, in the bathroom, leading me to believe that the area had not been fully cleaned in a month--at least. I don't mind a bug NOW AND THEN, Yosemite Bug, and I'm not that afraid of spiders, but I like a clean place to go to the restroom, one not infested with spiders, preferably. I was freezing in the shower which NEVER had warm water and I found that it was a miserable experience already. I came back to the room and the heater in the room wasn't working. So, I'm cold and shivering from a shower without soap/shampoo and then I have a cold room to come back to after the cold walk outside back to my room. This is April and yes, the Yosemite area can still be cold, especially at night, in the month of April.
I had to run down the hill to the desk. I told the front desk person about the freezing water and lack of soap and shampoo in the shower and he suggested that I take a little walk over to the hostel, about a hundred YARDS away from my room and take a shower there where I would probably find some soap and shampoo. I'm a guest at the hotel/motel, and he suggests that I use the hostel's services instead? With no lowered rate? No shampoo? No soap? I ended up BUYING the expensive soap they had in the shop from the same insipid front desk clerk.
I returned to the room and it was still freezing in the room, so I turned the heat up from 70 to 80, then eventually 90, where the heat did finally kick on after a LONG time of waiting. But--that was the ultimate fail. When I woke up an hour or two later it was boiling hot in the room. There was no in-between with the room temperature. It was HOT or COLD, essentially. So, middle of the night, I get up sweating from the sweatbox of a room, having to go to the bathroom, leave the room, walk over to the no-temperature-control (or not-functioning-heater) freezing communal bathroom and then freeze my butt off to go to the restroom.
At some point, I went to the spa to hopefully warm up in a hot tub. I could see that the place was packed. On a past visit, I was able to get a loaner swim suit and enjoy the place, but this time I paid for the spa and then had to wait and wait. Then I found out that they didn't have a loaner suit. If I had had the loaner swimsuit, I still wouldn't have fit in the hot tub as it was still packed by the time I left the place.
I had forgotten that in the cafe you have to bus your own table. I remember having to pay at the counter for food (which is still good) but having to take your own empty plates up feels like summer camp to me. When you are paying a decent price for food (and even tipping when they will point out to you it is quite possible to tip) it feels degrading to have to bring your plates back up to the bins. Why I tipped them at all is beyond me!
YB, you can run a hostel alongside your hotel, but don't get that confused with running a hotel next door and treating your hotel guests like they are hostile. This was a MISERABLE experience. One experience I do not wish to repeat. It is unfortunate, as the YB had a good thing going.
Summed up: AVOID the BUG! read more