I was told to come to this branch to open an account , any day in between 10 am and 4 pm Monday to Friday and to report at counter , I arrived there last Tuesday on16 May 2017 around 12 noon and reported at counter , 4 assistants were there at counter but no customers at all , just they were sitting and talking and passing time , I requested to open an account , one girl thin and small curly hair said , she can do it just now , I have to take appointment and come next day , I said I have already did it earlier and it was told to come today but that girl did not listen , I was walked out , and open account somewhere else , so inconvenience this manner and this is unacceptable , Yorkshire BS should not appoint so many counter staff like this for nothing , IMPROVE YOUR SERVICE for customers convenience , disgraceful and painful ... read more