So, we had a mix up with an appointment for Discover Scuba Diving and instead of just saying sorry…read moreand sending us on our way they jumped thru hoops to fix it. The staff here is awesome and so is the shop!!!! Can't imagine going anywhere else!

Great dive shop. Good instructors who are willing to work around your schedule to get your…read morecertification on time.

The owner is rude just wants to rip you off. I bought a divers knife and mast cleaning solution for…read more$74.10, the employees in the store when I bought the stuff said they stand bind our stuff. Then I found out I didn't need the items and tried to return the stuff the next day only to be told they have a no return store policy. I felt very miss lead and will never shop they again. Bottom Line: Don't shop at Divers Den they are not to be trusted. For your diving needs use Sea Colony Aqua Sports they are very nice and they have a very reasonable return policy.

Top notch instructors and staff that are very welcoming and knowledgeable. They help ensure you…read morecompletely understand everything. They sell high quality gear as well as service it. The owners have been diving more then most people alive. I absolutely love this shop! Great atmosphere every time I walk in. Not sure of what staff changes occurred where people had issues in the past but that's not the case presently.

I want to thank all of you at lancaster scuba. I have had a blast every trip i have been on with…read moreyou, every dive in the quarries with Jim, Connie, and Frank, and every time i have questions or looking into gear you all are the best! Pete and Shane are amazing hosts of the trips, Dennis is an amazing comfort on the dives, always will to chat and answer questions. John is always good for a few laughs as well. You spoil all of us! Sincerely thank all you, Paul

Dropped off tank for VIP,fill & Hydro 23 Dec 2016 got it back beginning of May 2017…read more . Inconsistent communication via email and voicemail.

Have used Gary and Pan World Travel for my travel needs/wants since 1987 and have always been quite…read moresatisfied. Gary's guidance and recommendations have always been spot on. Over the years my wife and I have had a couple of minor issues and a call or email to Gary is all it takes for him to jump in. Always with a favorable result We highly recommend Pan World!!

I cant imagine using anyone but Gary at Pan World Travel! He's been putting together fabulous…read moretrips for us for over 10 years. We don't live near him, but it doesn't matter. His customer service is such that you really do feel you have not just an agent, but a friend. From booking land tours, cruises, and customized vacations, he's always able to help. AND, even if a glitch happens when away from home, he's happy to work it through from his end. I can't say enough about this travel agency and Gary. I will never use anyone else. Pick your next adventure and call him!

Is it worth the 1.5 hour drive? Yes. Does this facility need…read morean upgrade? Yes. The things we liked about it: It was a lot of fun, water was clean, floats were large and varied with lots of different activities for the kids to do for all ages, plenty of shade and picnic tables, and beach loungers available. The things we didn't like: Bathhouse was gross, snack shack is unreliable-make sure you bring your own food, grounds were unkempt. If you pay for the observer fee, you're not allowed on the dock. I thought this was unfair. I wasn't going in the water, just wanted to take some photos, but they wouldn't allow it. I did have a life jacket on. With the exception of paddleboard yoga, they are open to organized groups only. We came with our Girl Scout troop. Guppy Gulch is not open to the public. As of August 2023: Pricing: $27/day for swimmers; $10/day for non-swimmers; $10/night per person overnight camping. Check-in begins at 9:30am; the water opens at 10am and the last horn blows at 4:45pm. Overall we had a fun day, but this facility needs a major facelift especially for the rest rooms. The port a potty was cleaner than the bathhouse, enough said!

My inner child really thrived here! It's so much fun! I came for a team build building event with…read moremy daughter's soccer club and everyone had a ball. They have so many water activities, from the blob to slide to zip line and multiple floating obstacle course. It really reminds me of the show Wipeout. The water is like a turquoise blue color and was a comfortable temperature. I will say that if you are over the age of 25, you will have to use some strategy, upper body strength and determination to pull yourself up on the activities! Life vests (provided) are a must and I would strongly recommend wearing water shoes. The staff had the place very organized and were happy to answer any questions. PS - This is in the middle of no where!

I am so belated in this review, as I did my pool sessions back in March with Thor. I am reminded…read morethat it was still outstanding because I am headed to YayScuba with my partner to manage his bottles now. I suggested he call them because I had such a positive experience and then realized I have only been sharing that with friends and family instead of in formal review. I was lucky enough to be Thor's solo student during my sessions and he did everything possible to make me comfortable. All of the skills were very personalized and he is very experienced and knowledgeable. Even more important, he was an excellent teacher. He was very patient and was quick to repeat skills that I misunderstood or was struggling with. The scuba world is very male dominated, but I was never the only female in the pool nor was I ever made to feel less capable than the male students doing a refresher course. Thor made the skills fun and he was meticulous about making sure I understood and could safely execute each one. I cannot recommend the shop or Thor enough to anyone starting out, but especially to women entering the water.

YAY Scuba diving courses was an enjoyable experience for my 11 year old son. The instructor Thor…read morewas patient, understanding and informative about teaching the skills and experience of scuba diving for a beginner. My son was anxious and Thor's encouraging teaching style allowed my son to learn, feel confident and do well in this course. By the end of the class, my son had so much fun and I felt comfortable with course. I highly recommend taking classes with YAY Scuba diving. We will be back for the next level of scuba diving classes in the spring!

Stay TFA from this place... tried to get a pool dive scheduled from this place, and the owner…read moreinitially "forgot" my information (even though I actually had filled this all out on an official form when I got there). I was attempting to get my pool dives done to get my PADI certification (was assured they had a PADI instructor available even though this is a SI dive shop). Paid for the training and everything... After multiple weeks and multiple phone calls (and an official email, mind you), I finally got in touch with the owner (Laird) who when I asked for a refund for the lack of service they provided, had the audacity to say to me, and I quote... "We don't do refunds" WTF Stay the F away from this place, it's beyond toxic and if you get swindled by this dude, get your credit card company involved, they will certainly fix this dude's "business transaction"... they fixed it for me! Stay away from this place, go to SOS Diving instead... that's where I went to get my certification, for like 40% less of the cost too!!!

I am a 30 + year experienced certified SSI (previous NASDS) diver and I posting this to notify all…read moreprospective divers of the business practices of the SSI Dive Center Undersea Outfitters located in Westminster Maryland and actions by owner by Laird Brown. My scuba gear encompassing a Zeagle FlatHead regulator (primary, 2 secondary, and one console) was given to UnderSea Outfitters (a proclaimed authorized Zeagle dealer) for routine annual service. I have been a certified diver since 1983 thus I am NOT new to this process. This is life support equipment utilized for recreational scuba diving. Within this service the authorized technician makes any needed repairs, replaces any needed parts, and makes any necessary adjustments. Above all this equipment is returned in FULL WORKING ORDER ready for use. This can be confirmed through any dive equipment manufacturer which also complies with governing bodies of Scuba Schools International (SSI) and the Professional Association of Diving Instructors (PADI). In my instance with UnderSea Outfitters the gear mentioned above was NOT returned in working order and was otherwise damaged. Both second stage housings (the piece from which a diver breathes) were returned cracked (I can provide pictures). This was not pre-existing and if it were I should have received notification of such in that it would not have passed a bench test (that is if the technician in this case Laird Brown even did one). I was billed $120 (per a receipt I can provide). Upon sending pictures to Laird he did ask me to bring the equipment back and he would fix it HOWEVER I had travel plans PLUS due to an extensive travel distance to the merchant I would not be able to get the gear back to the merchant AND there was no way the merchant could render repairs in the amount of time necessary to meet departure dates. Besides given the nature and sensitivity of the equipment I no longer trusted this merchant center to complete the job correctly. To be blunt when submerged under water at 80+ feet my life depends on this equipment functioning correctly thus depends on the merchant doing their job to the regulatory requirement expected. I requested a refund to which the merchant agreed yet never credited. E-mails were ignored thus I was not able to resolve the issue with the merchant. Further the when approached the merchant-owner (Laird Brown) stated out right that he "did not care if I was happy or not" a refused to resolve the situation. In other words he did not care if something serious happened to me as a result of his negligence! As an immediate resolution I was forced to purchase a whole new set-up so I was ready for my travel plans which amounted to $810.90 (I can provide a receipt from Divers Den). Also I contacted the Zeagle Manufacturer (Huish Outdoors) who provided instructions to return the damaged gear (costing $25 in shipping). Finally, on September 16, 2019 I received notification from the manufacturer that the repairs as a result of UnderSea Outfitters damage and negligence will cost $225 plus shipping costs. Essentially the merchant (UnderSea Outfitters) did not perform their job correctly and returned damaged gear to me resulting in my costs of this whole ordeal equating to $1180 plus whatever additional shipping costs I will incur. Moreover although I know SSI cannot help with this it is important for you to know this center's practice. This whole situation is deplorable and one I have NEVER experienced in my 30+ years scuba diving. Further this is not as important as making sure this merchant (Laird Brown) changes his business practices or ceases business altogether which includes calling his affiliation with PADI into question. He should not be authorized to work on anyone's scuba gear. It is only my extensive experience as diver that allowed me to notice the damage prior to use. If not for this I could have sustained significant injury. Further the simple fact that he stated (which I have in writing) that he 'did not care' is inexcusable. No one should trust this person. Essentially it is not all about any personal gain for me but rather the safety of others. Personally I will never utilize his services again. Sincerely and Respectfully, Christopher C. King

Great service, quick and efficient. Does repairs on equipment fast and reliably. You can go there…read moreto learn all things scuba diving from Darrell Louder Jr. who has the highest attainable level of scuba, or one of their staff

Scuba World is a family owned scuba shop since 1986. They are the only PADI 5-star IDC scuba shop…read morein Delaware. The employees are knowledgable and most dive equipment for warm or cold water diving is in stock. The prices are better than I've been able to find on the internet. Classes are taught 7 days a week at the convenience of the student.

I took the open water Padi course with Frank and enjoyed it so much I signed up the rest of my…read morefamily, who just completed it and they were all thrilled! Frank is a very knowledgeable, thorough teacher who really takes the time to understand his students and ensure they have all the tools and training they need to dive safely, be confident in the water, and have fun! You can really tell he loves what he does, as his enthusiasm is incredibly contagious. There's no question you can't ask him, and with so many years experience, I definitely felt comfortable that if a problem arose he'd know immediately how to handle it. He shared many stories about his time as both a diver and instructor, demonstrating his wealth of knowledge on the subject. Do yourself a favor and sign up with him, because you will hit the water well prepared and really be able to enjoy yourself.

Frank was my open water instructor and he made learning an interactive and engaging experience. He…read morewent out of his way to make sure each student understood what was going to happen when we got in the pool and exactly what we needed to do through each scenario. He took the time to explain additional training opportunities with me that were exactly the sorts of experiences I was after. I have 38 dives in the books and five certifications (AO, AOW, ENAX, Deep, and Wreck diving) now and I know the solid foundation I received under his instruction is a part of that. I did lose my reg at 45 feet on a night dive in the Bahamas and it was no big deal, I simply fell back to training, recovered my reg and finished the dive. #Frankismydivebuddy and he should be yours!

Excellent dive services for boaters who drop something in the water. I dropped my grandfather's…read moresignet ring in the water while docking. I thought it was lost forever. It went in on a Thursday. Diver came out on a holiday, at their normal rate, and assured me he could find it. I thought he was smoking something or deluded, because it was lost in 24 feet of water in the infamously filthy (yet getting better thanks to some environmental efforts) Baltimore Inner Harbor. He was in the water for maybe half an hour before he surfaced. "Is this it?" He asked as he handed my ring to me. Thoroughly professional. Personable. Efficient. Reasonable rate. If it goes in the water and you want it back, call KB Diver.

Friendly, very helpful staff. Great selection of both new and used gear…read more I look forward to future dives with them!