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York Apartments

5.0 (1 review)
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2 years ago

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Yohn Property Management - Kitchen at One West

Yohn Property Management

(3 reviews)

Not only was our condo neighborhood poorly managed, we have come to find out now that Yohn is gone…read morethat she mismanaged the HOA by taking a loan out for reserves and now WE have to repay that loan via huge HOA fee hikes.

One star for the moving out experience. I absolutely enjoyed my one-year lease with Yohn Property…read more The moving out experience, specifically the refund of deposit, was an experience of nightmare. It was extremely hard to communicate with Graham Will, who assisted with the refund of deposit. I was charged for the oil splash in the kitchen area. The oil splash in the kitchen was an issue I addressed with three staff from their team months ago before I moved out. There was maintenance request record as well as phone calls. All three staff assured me no charge would occur when move out for the kitchen oil splash considering the placement of the stove top and walls. I was extremely thankful at that time because they actually reached out to me, explained to me and assured me peace of mind. In addition, the move-out tips I received from Trish indicated "no charge for oil splash in kitchen." However, after I moved out, I was charged for the kitchen oil splash. As to the cleaning fee, I regret not to take some photos at the time I moved out. I trusted them and thought they would make good judgment. I spent days deep-cleaning my apartment just to avoid outrageous cleaning fee. Specifically, I cleaned stove top, oven as emphasized in the "moving-out tips." However, in the move-out report, it indicated "dirty stove and oven." Maybe different people have different perception of "being dirty." During my communication regarding the move-out report, I just told Graham that I cleaned them really careful, shouldn't be "dirty." The immediate response I got was like: so you are telling me someone deliberately threw some dirt on the stove? (It's not verbatim, but that's the meaning). What I should respond then? Well, okay, then I just gave up my disagreement on the cleaning fee. I am just frustrated by the moving-out experience, the refund of deposit. It's terrible. I just took a video in the apartment expressing my happiness after I cleared out and cleaned the entire apartment, but didn't take photos of specific areas. If I did, I probably would be more confident to tell Graham, they are not dirty. This is my personal experience, just for your information. So you can find a way to avoid it if you have similar situation as me. :)

York Apartments - apartments - Updated May 2026

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