I would really like to say a big thank you to Ryan Krenek and all of Krenek RV. What an incredible…read moreexperience from start to finish in purchasing our new motorhome. We are first time buyers and after years of renting decided to make the move to owners. Ryan and team were very helpful in understanding our needs and pointing us to the correct coach that fit our overall mission the best way possible without overspending. Not only did he point us in the right direction for the coach, but the things we needed inside and outside (must haves), as well as procuring those items for us with a big discount to offset some of the purchase price. After months of trying the find the best place to purchase this coach, we settled on Krenek RV after talking with numerous other dealers, not only in our area (Northern California) but across the country. We felt Krenek was the most honest, straight forward group we talked to. Ryan and all of the Krenek team, a sincere thank you for your honesty, helpfulness and also professionalism in turning us from renter to buyers! Jeremy Epperson

Stay away from this place. Manager Rayan will lie right to your face. DONT GIVE THEM ANY PERSONAL…read moreINFORMATION ! We had a pickup scheduled and at the last minute they canceled the deal, claiming they had already sold it to someone else and "forgot" about it. Later he changed his story and said it was because I didn't leave a deposit, which I was completely fine with, but that was never mentioned in any of our conversations before. Worst part is they pulled my credit report for no reason when they cancelled deal .Very unprofessional experience.

I had purchased a Forest River from another dealer (Zoomers) who wouldn't do any of the warranty…read morework. They stated that their two inspections didn't. show anything wrong. We'll they are blind or incompetent. The slide had an issue. The vinyl floor had a long cut in it etc. I found Royal RV. They made all the repairs needed as well as involving the factory. It was all completed in a timely fashion too. Great job Royal RV. I'll be purchasing from you in the future.

They were very easy to work with. They gave me a quote over the phone and stuck to it. I would…read moredefinitely recommend them. The quality of work was excellent. They even fixed my windshield wipers so they fit like they are supposed to. Op

The trailer was dirty and gross. They don't answer the phone. They hold your security deposit and…read morecharge you for things. My kids and I scrubbed the crap out of that trailer and left it spot less. Flys were breading in there! We had to buy fly paper and their was still flies! Even the driver of the trailer mentioned how bad the flies were. Lights didn't work it was a mess. Complete rip off not worth it!

We were absolutely delighted with our rental experience with family fun RV. This was our first…read morerental after owning a very old RV. We rented for 5 days over the 4th of July holiday. It's a meaningful expense, so we were greatly assured by the good communication, prompt responsiveness and great care they took of us. The thoughtful touches were evident as we rented, a first aid kit on board, ample kitchen supplies and clear teaching about the unit when we took it out. The camper itself was gleaming and frankly better than we expected. We would highly recommend this company!

These folks practice "The Golden Rule" If you are tired of paying too much and then get treated…read morelike a number , then this is the place you should buy your RV and if you are close to Middlebury, Indiana, get your service too. Enough said!

Honest team, every thing they said was exactly what they said it would be, they went above and…read morebeyond, very friendly and welcoming!

They went above and beyond to get my wife the part she needed AND how to install it ! Amazing…read morehelpers there !!

Great service, prices are right, fast service too, friendly personnel, perfect location, we are…read morecompletely happy with Camp America!

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.

I had a great experience working with Jake and staff to purchase an 8.5x20' ATC car hauler and Curt…read morehitch. Jake was courteous, helpful, responsive and respectful of my budget to get the right trailer for me. It was surprisingly difficult to get this type of high-quality service for trailer sales in southwest Michigan. Luckily, I found Premier Custom Trailers and am happily satisfied with the whole process and final product.

Picked up our new Venue Trailer trailer from Premier. Brandon did a great job helping us dial in…read morethe spec. This will be an expandable bar/exhibit trailer for Hitched Venues, LLC. The trailer came out amazing and have hosted many events already in 2024.

Already left one review, I'd like to update. I was pulling out of the campground and noticed a…read moreproblem with my tires not being aligned. I called the owner, Jacob, and he was right there in minutes. We came up with a plan and he let me use his welder and grinder to get my spring shackle, and broken frame (grand design) fixed back up and for me to get on the road. So absolutely friendly and helpful.

Just went here. Place looks abandoned and run down. No one around anywher. It's close to my home so…read morewe thought we would check it out but obviously it's no longer in operation