If I could give more stars I would!!! Our experiences with Andie over the years have been nothing…read moreshort of incredible. Back in 2024, when my middle daughter was about to turn 8, we went to Andie for her first ear piercing. As my daughter's nerves grew, Andie's patience somehow doubled. She coached her through one lobe, and when my daughter decided she wasn't ready for the second, Andie didn't push -- she supported her wholeheartedly and celebrated her choice to wait. Fast forward to last week: my other two daughters decided they wanted their ears pierced as well. We went back to Andie, and she guided my oldest through double piercings and gently worked with my youngest, who needed a little extra time and confidence. We returned the next day, and she did it! Then came my middle daughter -- the one who had only one lobe pierced since 2024. Seeing her sisters succeed gave her the courage to try again. After an hour and a half of pep talks during one visit, and then another 2 1/2 hours during our most recent appointment, she finally became a two‑earring girl! Andie was right there with us the entire journey -- patient, encouraging, emotionally invested, and truly cheering her on. She was nearly in tears with pride, just like I was. You can see that this isn't just a job for Andie. She pours her heart and soul into every single person she works with. She cares deeply, she loves what she does, and she strives for absolute excellence in every interaction. I would recommend Andie to ANYONE. You will not be disappointed -- she is one of a kind!

Wouldn't recommend. Unprofessional, untrustworthy, and operates with no integrity. There are plenty…read moreof piercers around here that actually take themselves seriously and care about their customers.

You will appreciate the time and attention Stephanie takes to answer questions and help you achieve…read moreyour beauty goals. This was my first experience with microblading.

Friendly staff. They do a great job on brows and have many other different services that they offerread more

A little about myself: I'm a natural blonde with very light eyebrows; thus, I have had years of…read morepractice filling them in and have become very particular about how I like them to look. Also important to note, I have no tattoos. Since doing my eyebrows on a daily basis is time consuming (and they never last), I had been considering getting my brows done with permanent makeup for quite a while; even visiting a competitor in ROC a year ago for a consultation. After that consultation left me feeling very unconfident I'd get my desired result, I dealt with filling them in every day for another year... until now. I did some more research, found Beautiful Permanent Makeup for the first time, and had an excellent first conversation with Alynn on the phone - Things were already better than where I had gone before. I followed that up with an in-person consultation where I felt comfortable, had all my concerns addressed, and proceeded with getting my eyebrows done! This was, by far, the BEST decision I've made; even now, as I sit here with "fresh" brows that haven't "settled" yet, I am elated at the result. Immediately after she completed one eyebrow and I looked at it, I almost started to cry. She is truly an artist who is able to create a shape best suited for your face, make everything look 100% like real hair (even up close!) and works with you through the process to ensure things look right to your eye at every step. Absolutely wonderful. Would recommend to anyone!!

Alynn did a great job on my eyebrows. It really makes a huge difference, and I receive so many…read morecompliments. Alynn is also a pleasure to do business with, which is kind of a big deal in this line of work. I would recommend her to anyone. She will take good care of you, and make sure you are happy with the results. She really cares about her work and her clients.

Crystal is amazing at what she does for my fiancé and also has a huge heart donating gift cards for…read moregreat causes! She is a real class act!! Highly recommend

Crystal was absolutely amazing. My makeup appointment was canceled the day of my prom and we called…read moreher and she fit me in day of between other appointments. My makeup was gorgeous and she was the sweetest. If I need my makeup done again I will always go here.

So I low-key was stalking Jordan on Insta and stumbled on mint. Checked out some photos, saw the…read morenew client deal where you get tips on how to style and I tried it. It was AMAZING. Please come if you are struggling rocking your natural curls. The mint cut comes with a dry cut, then a wash where they show you how to wash and start to style your hair, explaining it all step by step. It takes about 1.5-2 hours and is worth every second and dollar. Disregard the bad reviews, it is worth it. I feel so pretty now!

Curly head my entire life, 60 yrs into it have a pretty good handle on it. New to the area (we ALL…read moreknow what's coming next), thought a salon that "specializes" in curl would know what they were doing - NOT. This whole "curly girl" business?? OK - dry cut, then rinse/wash, to the dryer, bend over a basin on the floor (no clue why) while the stylist does something , the under a hood dryer that simulated "natural air drying" . My hair flattens out (doesn't happen with a defuser.....). Is it the DIVA products they use? Is it the whole......dryer thing? Dunno, but doesn't work with my hair. Maybe works with corkscrew curls (??), tried it twice-won't be back.

-DISHONEST - RUDE - UNPROFESSIONAL-…read more I only give one star reviews when the business fails to treat me like a human being. If you are polite, even if your product sucks, I'll give you at least 2 stars. As you can tell from my reviews and my rating distribution (https://www.yelp.com/user_details?userid=v1P1mFlnPjVTJredlhJuwg) - I *almost* never report negative experiences. I much prefer to use this forum to sing the praises of local businesses in hopes it helps them thrive. However, there are sometimes rare and extreme circumstances that make me break away from that mentality to use this venue as a warning to others (like being served raw chicken in a restaurant that won't make it right, or being blindsided by inexplicable personal attacks from a business manager, such as the case here.) Weeks back, I scheduled an appointment at SoHo Salon for my hair and nails for my pre-bachelorette party beauty treatment. Yesterday, two hours before my appointment, the technician (Tina) called and had to cancel; her vacation had run long. I was disappointed but understood. Things happen. She asked to reschedule. We rescheduled for this morning at 9:00, before the salon even opened. I moved around several other appointments and went on with my life. The last thing she said to me was "see you in the morning, thank you so much for your flexibility." This morning she did not show up, nor did she answer her cell phone. No one answered the Salon phone. I was disappointed, but not angry yet ; maybe she had an accident? Maybe she overslept; people make mistakes. I left a message on the salon voice mail, saying she missed our appointment and to please have a manager call me back. No one called me back. I continued calling throughout the day, at least 4-5 times, but did not leave additional messages. I wanted to talk to a manager because I knew a good, professional manager would have: (a) Acknowledged me. Because I am a human being who now had wasted hours of my time. (b) Apologized, because that's what professionals do when mistakes are made. The apology would them open the door for me to give them another try. (c) And most importantly, and the reason I kept calling back, a good, professional manager would have bent over backwards to fit me in for an appointment today, before my trip. No calls returned. On my call #4 or 5, someone did answer. The manager came on and was absolutely disgusting. I was very caught off guard. I had not been rude and I had no idea why he was so angry at me (unless they were screening their calls, and were frustrated I hadn't gone away yet?) ~ Manager Chaz said that she rented a booth from him and the missed appointment had nothing to do with him. To which I replied, "Sir, in all due respect, it does affect you. I hired her under your business name. When I go online and write about having a wonderful or terrible experience, that is on your business-" He hung up on me. Moments later, the owner called me. Told me that my appointment was in the calendar for next Wednesday, not today. To consider it cancelled. They didn't want my business. And HE hung up on me. I was even more confused. How did I misunderstand the words "See you tomorrow?" or the other words, "We will get it done before your trip on Thursday, so sorry I messed with your schedule."? Better still, how come the manager and owner were so angry at ME? I had done nothing but try to give them my business. And even if I screwed up in a way I don't see, how do they think it is okay to treat a fellow human being like that? I checked my email, and there was one from her, sent yesterday, confirming my appointment for this morning at 9am. I forwarded it to the manager... Still, no apology. So either the owner lied to me, or the woman who missed our appointment changed the schedule to cover her a** and lied to the owner. Either way, I had an appointment made weeks ago canceled and rescheduled, then a no-show, then no calls returned, then rudeness and hung up on, then called back to be hung up on again. These people are absolutely nuts. I am new in town and have been bouncing around trying to find a stylist I like; they just lost out on years of potential business. I am not upset Tina rescheduled. I am only a little annoyed she overslept and missed the appointment. But I am livid at the way I was treated in the fallout. In this situation, the manager took no responsibility at all and put the blame on his employee that he claims no longer works there. But despite the mistake of his worker, she is not the person who elevated this rectifiable situation with unprofessional and personal attacks - that was him. Yes, his employee didn't show up and then lied about it, but it is his responsibility as the manager to make the situation better for his clients. Instead, he made it much, much worse. Please, for the love of humanity, take your business elsewhere.

Really beautiful salon conveniently located at the 4 corners in Pittsford Village with great…read moreservice. Great deals on cut, color and keratin treatments. Chas Inzinna is a color expert and will NOT disappoint. I've been going to Chas for years and I always get compliments on my hair color. Allyn Dasta is also at Soho, and she offers permanent makeup including lips (full color and liner) and brows. Allyn is really great at what she does If you're considering permanent makeup, check out her website at http://www.beautifulpermanentmakeup.org Really great find it Pittsford, so definitely visit Soho!

Jessica is a professional beyond her years .. she has consistently delivered an exceptional facial…read moreeach time I have visited her .. and after doing some research I decided to try a Lash Lift with her as I knew I could trust her capabilities (I would not trust just anyone to do this because it is so close to the eye and that hair is very fragile .. you really need somebody that knows what they are doing and Jessica certainly does). I just had Jessica do an eyelash tint .. she added just enough color to give dimension to help open up my eyes a bit .. looks amazing .. she is truly an artist!! I highly recommend Jessica and would be confident in her abilities for any service that she is providing !!

From the owner: Jessica Bugay PMU offers the highest quality esthetic services including Microblading,…read moreMicroshading, Lip Blushing, Eyelash Extensions, Lash Lifts, Facials, and more.

I've been seeing Taylor for my waxing needs since I moved to upstate NY. I used to see her only on…read moreweekends when I worked in Syracuse. She was very accommodating in terms of scheduling. Booking appointments from the Taylored Kitty website is very simple and convenient. The waiting room is comfortable and absolutely adorable. The ambiance is clean, cozy and welcoming. My waxing experience has always been fantastic! Taylor is very thorough. The pain is minimal and it's over fairly quickly; the wax she uses is great quality. Our conversations are never dull. The service is superb. I highly recommend Taylored Kitty.

Just had my first appointment with Alexis. She was so sweet and made me feel so comfortable. The…read morespace is clean, cute & homey. Will definitely be back for another appointment!