FOOD 5/5 I hadn't been to a Yogurtland since college and was happily reminded of their extensive options of yogurt and toppings. They had a really great selection of toppings for whatever mood I was in from fresh fruit all the way to candy and chocolate. I really just wanted the strawberries in crème but I got a little cheesecake flavored yogurt, and cheesecake bites to top it off, but mostly fresas cremas. It was a DELICIOUS combo. The strawberries were fresh and sweet and the cheesecake bites were the perfect texture and taste. SERVICE The yogurt experts were nice, helpful, and attentive. AMBIANCE It was a clean space with a little indoor and outdoor seating. It was cold inside (which makes sense) so definitely bring a jacket if you want to eat inside, but no complaints. There is a little front patio seating area if you want to eat your yogurt outside. SPECIAL NOTE Location As good as the store and service itself were, it is located in the downtown area that is close enough to the metro station which can have somewhat sketchy characters. I went at night and ate outside with my stepmom and there were A LOT of homeless people nearby. A good experience overall though. read more

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Yogurts is good, restroom is clean and place is spacious. Only the yogurts is self serving. You need to ask a cup to get the yogurts. The cashier would let you choose the toppings. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

This Yogurtland location is super well run and it's also open until pretty late until about 11:00pm. I always go with the original flavor, but they have a lot of different flavors to choose from and a good selection of toppings. The employees are always super cheerful, and eager to help with your toppings. 5 stars and 2 thumbs up! The garage underneath the building accessible via either Shatto Pl or Wilshire Blvd has 30 min free parking even though it doesn't say it on the machine when you enter the garage. read more

I came in here yesterday and this guy was at the register I gave him like a few Pennies since my total was like $7. 34 I gave him 20$ and the four cents somehow he got confused and didn't put the Pennie's in the system not only did he rob me from the change I was supposed to get back but he also took the 4 Pennie's and didn't add it to my check. Not only did he steal my change I didn't get the correct change I was so mad. Never coming here again I mean at least put people who know math read more

I had an issue with cancelling my Uber Eats order --Uber Eats refused to refund me, claiming the restaurant had already started preparing it. But when I called them, they told me they hadn't started it yet on their end. Even though they weren't sure if Uber Eats would reimburse them, they still allowed me to come pick up the order since I paid for it on Uber eats. The person working that night (wish I could remember his name!) was incredibly kind, helpful, and understanding over the phone. Truly A+ customer service. Thank you again for going above and beyond! read more

Yogurtland is my guilty pleasure! I always go for the plain tart topped with mochi, cheesecake bites, and a little cereal. My sister loves hers with almonds, strawberries, and blueberries, and there are plenty of toppings to mix and match. The only downside is the parking--it's limited since it's shared with other businesses, so finding a spot can be a hassle. read more

Yogurtland - Cute bear spoons! - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

Couldn't get one of the flavors (pumpkin pie) I was hoping for but still was pleased by the atmosphere . As a addicted froyo enjoyer I was happy there is so many options for toppings unlike what my local froyo spots offer. Shoutout to my man Hameen, brother's customer service was positive. It would be fabulous if they sold drinks & shakes to expand their menu because such company can use the same ingredients to make these ice cream can also use it to make shakes and simply serve it with a straw. One slight complaint I had I had ordered online on Monday 3/24 and the portioning was alright but I had found a piece of black hair in the cup. Not sure if it was the drivers or not but it was sort of disgusting. Not asking for a refund or anything--just wanted to inform so it doesn't reoccur with other customers. read more

Yogurtland is definitely the place to go with your family and friends to share some delicious yogurt based icecream! It has a variety of toppings and flavors to choose from! I would definitely recommend read more

I haven't had Yogurtland in so long. I used to go all the time back in the day. Stopped by recently and it's still really good! Easy self service per usual. Its gotten even pricier and I was so surprised what I thought was a small cup of frozen yogurt ended up being close to $12. Wow. read more

Half of the machines didn't even have any yogurt available. Empty. The ones that did have flavors listed, only one flavor worked. Your only option is one flavor. And it sucks. They're like "sorry". Hard pass for next time. read more

I've seen multiple employees at this location throughout the years and I can definitely say that Hameem has one of the best personalities. He's always very helpful and willing to go the extra mile! read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

Went in, was greeted by Tommy. Wonderful experience. Felt welcomed, not rushed or anything like that, almost felt like I was talking with my friends. Very professional, and overall nice. Tables were clean and Tommy cleaned it again once I sat down. Saw him clean the yogurt machines while I ate, very tasty yogurt as well! Will be coming back for sure! Should validate parking though!! read more

Location is nice and clean, they have a new pumpkin spice cheesecake swirl and you need to try it! Restroom was also clean read more

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Lots of new flavors, but they won't give sample cups to try them. Other locations do, but this one does not. As such, I am not going to purchase new flavors without being able to sample, so no sale today. This is how you lose business. Bye. read more

This is the best Yogurtland in the world. The team is so friendly and goes above and beyond to help every customer. Shout out to Joel and Kenneth. They always have the best flavors and recommend you come and check it out. read more

$54 for 3 cups of yogurt?? What a robbery. This place should not survive with these ridiculous prices. read more

I've been a regular at this Yogurt Land for some time now. The frozen Yogurt is always great and the fruit is surprisingly fresh. New Flavors come in and out depending on the season, and usually offer that quality taste and variety one needs to keep coming back and not get bored. Despite this, I'm a firm believer that the staff and how they present the product to customers plays a pivitol role in the overall experience of said product. And in this aspect, the shift lead Karla doesn't fail. She is as warm & light hearted as the colorful walls and food which she serves. To be honest, after the previous shift lead Ruby had left, a part of me was sad. It's always a shame when someone who is part of the experience takes off! But Karla is doing more than well in her stead! read more

I went to Yogurtland around 10:30pm tonight. There were a couple machines that didn't have yogurt in them but instead just dripped out liquid whenever I pulled down on them. So, I started trying the machines without my cup beneath them because I didn't want liquid in my cup. As a result, some of the drip pans beneath had liquid dripped on them. As I go to get toppings, one of the employees goes over to the drip pans and yells at the other employee from across the store asking if he cleaned the drip pans already. The employee helping me with toppings replies back saying he did. The employee at the yogurt machines starts raving and yelling that they're all dirty again. He then comes out with a rag and a bottle of cleaner, slams the bottle down and is throwing his arms around. I felt scared for my safety and ran out of there. I then called the shop about 10 minutes later and asked for a phone number or email I would use to make a report about an experience I just had. The employee on the phone said he couldn't give me that information. So, I am here making a report, hoping that a manager sees this and I can feel safe about getting yogurt in the future without any passive aggressive behavior from employees. read more

HORRIBLE CUSTOMER SERVICE!!! One the employees at the Wilshire and Vermont location was very rude since the moment we walked in he didn't even bother to greet us so i had to ask him for 2 cups. When we were in the line there was a homeless guy in front of us touching everything with his dirty hands and eating yogurt out of a spoon that he found in the trash how disgusting! I did not want to make it a big deal so i just continued standing in the line but then i noticed the employee handling the homeless dirty money with the same gloves that he was gonna touch my cups so i asked him politely if he could change his gloves and he got bothered and rolled his eyes at me, i did not want to make a scene so i told him "you guys gotta pay more attention because the homeless guy was eating yogurt out of machines with a spoon he took out of trash and he looked at me straight in the eyes and said "SO? WHAT DO YOU WANT ME TO DO? THEY DO THAT ALL THE TIME. I said "first of all thats not an appropriate way to talk to a customer, second of all you work here so you should be on top of it not me and when i said that he just ignored me. I got really bothered because i've been coming to this location for over 10+ yrs and this is the first time i had such a bad experience so i asked him whats your name since he did not have a name tag and he said "Moises" in a rude tone. I don't know if that was actually his real name or he made it up but then i ask to speak to the store manager and the girl was very polite and she said "Im gonna talk to him" but im not too sure about that because by the way he's treating customers to me it seems he's doing whatever he wants in that store and making his own rules plus i feel like that girl wasn't even the manager because she was way too young maybe just another employee that covers up for him all the time. I tried calling corporate and leaving voice mails to reach out to me but no luck so i will leave this review in hopes that somebody from customer service sees it and reach out because i am very bothered with the experience i had. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

Update: my second experience with catering was even worse than last time. I ordered catering for 50 though ezcater for 2:30 delivery. At 4, there was still nothing. I called ezcater and they informed me that Yogurtland didn't have any idea that this order existed. Finally I got a text saying my order will be delivered near 5 PM. So unprofessional. What a mess. I do not blame ezcater at all and I told them so due to the fact that I had had a similar experience here before. The company really needs to communicate with their franchises read more

Yogurtland - Delivery of my order 2.5 hours after it was supposed to be delivered - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

Essentially all machines were broken or out of service. When asked about the plain tart flavor specifically if it can be fixed, the male staff rolled his eyes and said rudely said that he can't fix it. Not sure why this place is even open. The staff all look like they were messing around, with their masks half on below their nose. Most of the toppings are unavailable all the time. Horrible representation of Yogurtland. read more

Didn't have plain tart flavor when they had two machines dedicated to it. Ordered a little bit of milk and honey and it tasted like literal sugar. Employees didn't care and said no refunds or replacements. I used to come here all the time, but this is how you lose a customer. Avoid this location. read more

kenet was amazing and friendly. i always have a good time getting yogurt with my son.

I had great service it was mine and my wife's first time it was overall an amazing experience and the 2 works Anthony and Josh were amazing and excellent in pleasing our wants and need! 100% satisfied! read more

The set-up was a little jank, some stations were missing signs. Also some of the machines were haphazardly fixed with paper napkins which were strange and a little offputting. The pistachio flavor wasn't very pistachio-tasting but it was good nonetheless. Service was good, the guy put just the right amount of toppings. read more

$15 for one bowl of yogurt with a few fruits. How did yogurt get so expensive? With these prices you would expect impeccable customer service and an amazing tasting product, but none of these things are true. Save your money!! read more

RUDE CUSTOMER SERVICE I came around 9 PM on 12/08/2022 Thursday There was only one lady in the store and I was not happy with her attitude. First of all she's not greeting customers. She honestly seems like she doesn't want to be there. I was satisfied with the quality of yogurt but really hate the attitude of her. I will never come back because of her. read more

Yogurtland - yogurt ice cream - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

Not the best Yogurtland. But its in Ktown. The service is good but overall experience was not all that great. - The machine seems like its going to break down ANY minute (makes weird noises) - All the "extras" were all over the place - Some weren't even available. (Should stock up) - Tables were messy and sticky (this joint is a mess) ** This location DOES NOT provide any ice packets (they say all Yogurtland dont..hmmm yes they do hahaha Little Tokyo & even all the way out in Artesia do!) ** Its more for the customers that come to this location. They're all over the place loud or just out of control. read more

Yogurtland - the only in good condition "extras" - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

This is the most messy and the most dirty Yogurtland I have ever been to. There's yogurt on the floor and it's spilled over the machines too. The handles are sticky, it's gross. Very unpleasant to see. The tables are dirty and out of place. Yogurt selection is small and same for toppings. They don't even have mochi! I asked for a bag for my yogurt to take home and the guy said they were out of bags. How inconvenient.. This particular location is very small and crowded, and the line is extremely long- maybe because it's next to the metro station? Definitely not coming back though. read more

I absolutely love Yogurtland! BUT!! After my last visit I'm a bit hesitant to go back... I found A SHARP PIECE OF PLASTIC in my Yogurt. It Looked like it came with some of the toppings I chose. I ordered to go. container was sealed and bagged up until I got home. I opened it and by 2nd bite I was biting down on sharp plastic!! I hope the owner and staff read reviews because that is NOT SAFE! Considering it's Covid and everyone especially restaurants, and fast food establishments are " taking extra steps" to keep us " safe" this is the last thing I expected! read more

Yogurtland - Sharp piece of plastic found in my yogurt when I got home - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

SCREW this establishment!! They refused to give me the restroom password because they have a "strict 1 cup per person rule". Wow, how ABSURD of me to want to share a cup with my 6 year old child!!! It's not like I wasn't purchasing anything?????????? read more

Came here earlier this week and was greeted by a nice boy. He was really calm and collected while being alone having to deal with many customers. I was pleasantly surprised to see how well Yogurtland employees carry themselves with their consistent energy. My only concern is how little security there is. There was someone who seemed homeless going through the trash and getting a little bit irrational when told to stop and leave. I was scared just being there! I can't imagine the feelings of your employees day to day. Even after the young man had called security they took at least 5 minutes to get there. I would rate 5 stars for excellent customer service and 2 stars for security. While I understand the homeless issue can't be controlled by the company, maybe security for employees and customers could be beneficial. Thank you for the yummy yogurt. read more

I absolutely love frozen yogurt. I don't like this location of Yogurtland. I really hate that this is the only one by my house cause it's not the best. The plain yogurt machine was literally broken for 2weeks. Which is really inconvenient for someone like me who like plain yogurt. The staff had absolutely no idea as to what was wrong with it, if/when it was going to get fixed or if managment even knew about it being broken. (Side note, there were 2+ flavors not working) They don't offer regular Carmel which is kinda weird but not a big deal. Sometimes their granola has almonds in it, sometimes it doesn't. At first i thought some kid dumped all the almonds in the granola but the attendant pulled the box from underneath the counter & it had almonds in it too. How about you stick to not having almonds in it & people who want almonds can add almonds. I will give y'all points for having fresh (nice looking) strawberries since most places never do. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California

Very sweet and cute place to be! I heart Yogurtland! The staff here were very friendly and they are helpful! Brandon was super duper awesome! The facility was clean, not many​ customers​ because it was late at night. This Yogurtland seems to be at a busy intersection because it is close to other businesses and it has the metro entrance close by. They have reward programs with Yogurtland, just have to sign up! And can get free ounces of ice cream, when you spend more money. They have a variety of toppings here and nothing was short. Like​ most of their other locations, the store is designed to be narrow. The plain​ tart is my favorite, other flavors are excellent as well! I didn't use their restroom so I don't have any information on cleanliness. Parking​ could be a walk if parking in the structure​ unless you can directly park outside their store. I am not sure if it is paid to park​ or not because we went late at night and the parking had no restrictions. Overall, I would recommend​ visiting this Yogurtland if you are in the area! read more

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My compliments to the HR Division for hiring Luis. His customer service is stellar! From his initial greeting all the way as you walk out the door with your yogurt, best tasting yogurt in LA. as he makes sure you are completely satisfied. Looking forward to continue coming back to Yogurtland! Strongly suggest Management considers giving Luis a raise - you do not want to loose him to another employer read more

Nice yogurt spot, came here Saturday night and unfortunately 3 machines were out of service but I was able still get my Oreos fix while my honey got his strawberry yogurt. read more

I came in the other day and the workers were very friendly and helpful. They had a variety of toppings that I have not seen often in other stores. Will definitely be coming back read more

This place is run by rude and incompetent staff, who are disrespectful to customers. Stopped going there long ago. read more

Stopped by for our first time here the other night, Saturday night around 9pm It was not busy but a few people here and there, just one employee working. We tried a few flavors, and I settled upon cookies and cream, tahitian vanilla, and birthday cake. They were all good flavors, creamy, not melty or runny, and I was happy with the choices. Now the reason I only give it a three star review is for the toppings. Half the toppings were either gone or wrongly marked. Granted I know what m&ms look like and if the label says "kit cats" I will know the difference, but that is just a bad reflection on the part of the employees. They were also missing quite a few toppings like some fruits and other chocolates and sauces. I tried a brownie and it was completely frozen. I know they don't make fresh brownies but cmon, at least thaw the damn things before putting them out. I put some cheesecake bites which were half frozen and tasted sour. The oreos were also crushed way too much, it turned into powder. The hot fudge and caramel sauce were good. Nothing special, I was always more of a fan of Menchies than other yogurt joints, but considering this is the closest to where I live now, I won't mind coming back. read more

It was very clean inside and by the machines. I was surprised that none of the machines were out of service since that has been an issue before when I come to this location. I was just a bit upset that I asked Jackie for a sample cup and she said she had already given my friend joining me sample cups. My friend has never been to yogurtland and wanted to try the flavors so I asked for my own cups. She handed them to me with an attitude not even looking at me. Yogurtland is very self serve so the few interactions the staff do have with customers should be all about delighting and helping the customer. read more

Yogurtland - Cheesecake - Ice Cream & Frozen Yogurt Near Me - Los Angeles, California