The service was quick, there was a spot where you could place your own order on a tablet or with…read morethe cashier. The cashier/ice cream maker was friendly and attentive. The atmosphere was cozy and a great place to take a date if needed. Ice cream was delicious!

From the ads and pictures everything seemed cool. The way they make ice cream is unique and I'll…read moregive it that. So let's get to it. We ordered three things; mint chocolate chip, rose, and milk and cereal. All with a bubble waffle cone. The service was disappointing, the guy who worked there seemed like he didn't care and it was just another job. No life to him and was just rude about asking the code for the bathroom. The mint and chip is basic. Nothing too much about it. My kids like it, so I got it. Average 3/5. The rose ice cream tasted like a rose, it was pretty good and very floral. The disappointing part is I was hoping the ice cream would be shaped like a rose as depicted on the picture. Nope, just a scoop and left it as is. 5/5 for taste and 0/5 for presentation. The milk and cereal one was actually pretty good. Especially with Frosted Flakes in it. It literally taste like cereal. 5/5. I would give it a higher star if the service complimented it and th presentation of the rose ice cream did.

I loved this place but since the corona one opened this one has been neglected it's cute cuz it's…read morepink but dirty inside plus everything is sticky the chairs the tables eating inside isn't the vibe anymore. The girls who work there are nice. They should clean the place tho. They never have nieve de garrafa anymore like the limón y vanilla for a couple months now. I loved stopping by every time I was in SantaAna pero not anymore. I wish the owner or manager actually took care of this shop :(

Went to check out my local ice cream shop and was indeed surprised! Love a good mom and pop shop,…read moreand the decor of the place was cute as well! Went into the shop with my parents and the workers were super helpful. The girl with the glasses (so sorry for not catching your name) was very patient in explaining the flavors and helping us out since we are very indecisive. Awesome mom and pop! The flavor all taste so good and major props with my mom saying that they didn't taste too sweet with real ingredients. And while the pricing may make you think twice. They are GENEROUS with their serving size. You are definitely getting your bang for your buck! I highly recommend the Ube Oreo, just love the extra crunch. My parents got Coffee (which 5 stars) and the Avocado. So if you need to please parents that are hardly impress with any kind of food/meal. You know you're safe with these options. Also parking is pretty decent in this area. For the most part, you are able to drive in and find parking. But in the case it's full with other people checking out the plaza and stores. A quick pop across the street to the grocery parking lot works just as well. And you're welcome ;) yours truly made sure there was a poke stop for the ice cream shop as well. So now you can chill with your ice cream as you catch Pokémon. Can't wait to try all the rest of the flavors! I was so excited to feast I forgot to have the camera eat first...

Decided to check this place out since it was a pretty hot day today and wanted to see if this…read moregelato place was worth it. It was definitely worth it. It's a small shop but it has a lot of charm. Really good selection of non dairy gelato and they have a decent amount of dairy gelato. Clean and friendly staff. Fast service and very affordable. Will be going back for sure. Cleanliness / 5 Customer service / 5 Affordability / 5

Givo ice cream is my new favorite place for Mexican ice cream. The fresh ingredients truly shine…read moreas very flavor we tasted were creamy and delicious. The mango sorbet was only natural and not too sweet. The staff were friendly and helpful with recommendations. The ambiance is airy, bright and cozy with few indoor seatings. Highly recommended and can't wait to come back and try their other flavors. So many great choices!

If you're looking for a dessert that is almost too cute to eat, Eiswelt Gelato is an absolute…read moremust-visit. I stopped by and had to try the "Alien Baby" (Baby Yoda) cone, and it did not disappoint! The shop is famous for its handcrafted character scoops. Seeing the staff transform a regular scoop of gelato into a masterpiece with ears and eyes in just a few minutes is like watching edible art come to life.  I went with a green base to keep the Baby Yoda theme authentic. They offer a few great green options like:  * Pistachio * Matcha I went with pandan it's a coconut flavor and the prices are amazing $5.50

Great for kids. Super cute and tasty. But hurt for parent's…read morewallet. Be careful that you will want everything from this place. Everything just look so cute and so many flavor. Great services. They allow us to try several flavor.

Not only ice cream. They also make best sandwiches and soup…read morein town, at great price. I've been coming here for years with my mom, now I bring my grandkids. I love their homemade ice cream, all natural. Great great customer service above and beyond. I highly recommend this place.

My first time here and it was delicious!! 1 single scoop can be split in 2 flavors! You can def…read moreshare 1 single scoop. I got the mint chip and wow this actually tastes like the old fashion mint chip from back in the days! I was very impressed. It was busy and the service was great!

This location is one of the best of la michoacana franchise their ice cream is different is…read morenatural and u can taste the difference i always get a mangoneada but my way all strawberry water ice cream sometimes mixed with watermelon aswell and with extra tajin and chamoy on bottom and top and with tid bits of mango and strawberry on top. That hits the spot

HORRIBLE CUSTOMER SERVICES, two ppl helping out, tvs are off, feels hot Inside, And place is…read morevisibly dirty. Been waiting for over 15 mins to get helped out.

I have been coming here since I was a child! Hand down the best ice cream & paletas. Mom and Dad…read moreshop, service great!

I really wanted to give a good rating, but the portions for the "affordable pricing" weren't worth…read moreit. My daughter got a medium magonada that was halfway filled and the mini scoop of ice cream for a regular-sized scoop was ridiculous. My children and I walked in and it was the lady owner. No smile or hi. Even after we said hello to her. Customer Service was not as friendly as I thought it would be. I should have just left. I didnt speak spanish but I come enough to experience this again and again.. The energy was off, but it was a hot day and my kids needed something to cool them down while waiting. Needless to say.. do better.. They were more engaging to someone else there that gave them attitude.. do better please. I'll make the drive elsewhere to avoid bad crappy energy crabby patties.

I'm not an ice cream fan, so this was our first time visiting this ice cream shop after having been…read moreto the Marketplace for many years. I was slightly surprised that the price is close to $7 for a single scoop of ice cream on a cone, I guess I'm used to those days when ice cream used to be a dollar, but what I did appreciate was that they offered to put it in a cup for us because the portion they give is so generous that it doesn't fit on a cone. I actually wanted something a little healthier when I went so I chose the no sugar added pistachio, which was so good so creamy so delicious and full of pistachio nuts. I'm aware that there are other options nearby such as Dairy Queen at less than half the price of this, but if I had to choose again, I might still come back to Handel's because the single scoop could almost be enough for two people. We went with a few other families and none of the kids could actually finish their ice cream cone, which is actually good because that means you can share. The shop is especially good if you're planning to watch a movie at the Regal Cinema just next door.

We walked past this place and decided to get some ice cream! Keep in mind that the smallest amount…read moreof ice cream you can get in a cup or a cone is 2 and a half scoops, so expect to be full of ice cream after. The service was good and really quick, and the place is super chill. The menu of the ice cream place is also very extensive, so you can get a multitude of interesting flavors! I got the s'mores one and it was super delicious, with a graham cracker base, chocolate chips and gooey marshmallows. It was also super creamy and flavorful! The blueberry cobbler one is rich with that blueberry flavor, kind of like a blueberry pie. And the strawberry sorbet was not too sweet and refreshing and it's dairy-free. If you're looking for a sweet treat and don't mind having more than one scoop, go to Handel's!

Our visit following a Mother's Day dinner was highly successful. To optimize the experience for a…read moreparty of four, we selected two samplers, which offered a superior variety compared to individual servings. The quality across all flavors--notably Blue Monster, Taro, Pistachio, and Birthday Cake--was exceptional. The sampler format is highly recommended for groups seeking a comprehensive tasting experience. I would like to formally recognize NATHAN for his outstanding service. He conducted himself with a high degree of professionalism, exhibiting patience and a personable demeanor that significantly enhanced our visit. It is evident that he is a dedicated member of the team, and his performance was truly memorable. Service Rating: 5/5 - NATHAN is a significant asset to this location and should be recognized for his contributions to customer satisfaction. Product Rating: 5/5 - Excellent consistency and flavor profile. Expansion Potential: There is a clear market opportunity for this brand in the San Francisco area. This location maintains high standards for both product and personnel. I intend to return during my next visit and will continue to recommend Handel's to others.

A great spot for ice cream and this location is very consistent with the rest of its locations…read more Parking can be difficult and there's no indoor seating. There are several tables that are shared with the rest of the plaza outdoors. We went during $4 Tuesdays (small cup or cone for $4). The pictures on the menu were fun, but a lot of our party had difficulty reading the descriptions of the flavors. They give a generous portion event for a small. All of their flavors that I've tried are delicious. The ice cream is creamy and packed full of toppings. Some of my favorite flavors are chocolate peanut butter brownie and cherry magnolia.

Decent place, four star only in relation to paleteria azteca, which is our current favorite. The…read moreshakes were good. One of my sons had the Mexican caramel shake and my other son had the grandma chocolate. Both were really good and creamy. My wife was excited about the mangonada, but that wasn't as good. Definitely was missing the lime and the flavor wasn't the best we've had, but still better than some of the other places we've had recently.

Omg she touched my Tostilocos with her bare hands bruh I was disgusted I had to throw them away! I…read morewant my money back bruh btw the bare hands with a ring on!!!!!!!!!!! 11.99 f dollars bruh