In the beginning Larry is super into helping. To basically get your money. After that it's a freaking rat race. Yes, they know a thing or two, and they've been in the business for a long time. But unless you're in their circle. There's zero research on trying to find the problem, after you've given your money and they are done. It's basically like they are avoiding responsibility.
Last year got new Toytec suspension set installed from them with a diff drop. Drive off, and there were clicks heard when I turned. Etc. First off, keep in mind I live in Petaluma. So I had to drive to Santa Rosa and drop my truck off for the day or pickup the next day, Ubering back home etc. A total of 6 trips there. Within an 8 month period.
Anyhow, Larry heard the clicks and concludes that it's just the skid plates and everything attached together. It's nothing. Then a light clunk starts in the left front suspension. Took it in 3 more times for him to tell me it's a bushing. On top of that, the clicks have gotten louder. I'm told it's just the metal on the skids shifting, and with the diff drop everything is connected blah blah. LMFAO. And that's normal. Fast forward more wasted money with Uber and then not actually checking where the clicks are coming from, etc. Larry files for the warranty with Toytec.
Then I'm told he will call back next Tuesday, to follow up about warranty. I didn't hear from Larry the next week on Tuesday. I figured he's busy I'll call Friday etc. I leave a message with the young girl doing reception. I get a message Monday after weekend on my voice mail, to not call so many times from Larry, that they are busy, and that there's problems at Toytec and he will call me. The message was rude and as if I was being rude checking back in. About my rig that I paid for, from work done by them, that wasn't done right. Go figure. To add to that. When I called, the new young girl they have for reception, is also extremely rude and needs to learn customer service skills. Seriously, take the tampon out, take some happy pills or something. Answer the phone with how can I help you, not, "Hello, what do you want?" in some arsehole demeanor tone of voice. Sounded like she needs sleep, needs an attitude check, maybe missed out on her woke vitamins etc.
So, basically I'm pissed off. Everything has been in circles for months, about 6+ months now. Now it's been over 7 weeks, no warranty replacement info. I also have a travel photo assignment coming up. My work where I make money using my truck driving in the mountains on backroads.
Fast forward again. I find a reliable 4x4 shop in Sacramento area. We rip all the Toytec crap out and replace. I sell the Toytec crap where Larry and Toytec have never gotten back to me. Then the new place checks where the clicks are coming from. There were various bolts and all kinds of crap related to the diff drop Larry did that were loose. That's why things were shifting. LOL. All Larry and crew had to do, all those 6, 7 times I went there..... They just needed to pull the skids off, and then look at everything underneath to make sure they tightened everything, and crap wasn't bouncing around and so on. That's it. Discovered and fixed within 45 minutes by the shop in Sacramento.
To sum this up. Yodaman is a waste of time and money. In fact the way I look at it, they owe me 360 in Uber rides + WASTED Gas. Seriously. All those times, and they never took the skids off to even check. WTF were you guys doing? I leave my truck there, and you just drive it around to check? Playing with each others dikks? LMFAO.
"Leave your truck, we'll go over everything."
Come back next day. "We drove around, and there's nothing wrong." LOL
You drove it around? What about checking the work you first did?
Arsehats.
As for the place in Sacramento. That is the only place I use from now on. Stand up employees, respectful, and they actually check everything. They actually take things apart to look, and do it right away. Great company, great service, no BS. "Leave your truck, and it will be fixed, no problems." Come back, DONE.
Larry is a nice guy, yes. Knowledgeable. Things complete? No. His team, or whoever worked on the truck/checked IS NEGLIGENT. Unfortunately I know 3 other friends with rigs that are also disappointed with Yodaman's work. It's simple. RE-CHECK, REVIEW your previous work that you did. Actually do it. read more