Fast and friendly service! A job well done! Very satisfied! He came out the same day that I…read morerequested service and completed the job. Highly recommended.

They went above and beyond to get the septic service tested on my new house so I had a peice of…read moremind.

We called urgently to get our septic tank serviced. We were having issues. The techs were…read moreknowledgeable and able to explain everything clearly and concise. So greatful for them. Highly recommended.

Brian did incredible work in getting our bathroom back after the ice storm. He was fair,…read morecommunicated clearly and got the project done in a timely faashon.

Brian and his crew did an excellent job remodeling my bathroom and kitchen. Top notch workmanship…read moreand attention to detail. Highly recommended.

Had him out to take down a mobile home remove some trees and gravel driveway. He did a great job…read moreeverything was done perfect. Was priced well for amount of work I had done. Had no trouble at all. I would definitely use them again in the future

Jay was recommended by my son-in-law who uses him for commercial property. He came to my house and…read moresoft washed it and made it clean again. I recommend him to anyone who is tired of a grimy house. Jean F.

Dishonest. Unprofessional…read more I hired Jay Gries owner of Thunderbay Pressure Washing & More on November 10th 2023 to clean the exterior of my grandmothers small Oscoda home. The invoice was paid in full on November 10 2023, this included an advance payment of $200.00 to clean the calcium off of the house and another $170.00 payment for 2 gallons of F9 he said was needed to remove the calcium stains. He included this description on the invoice "Will return in spring at start to do this". He did not return and complete the job, he did not phone, text or email me. I reached out to Jay Gries in early April 2024 and asked him if he had a timeline for the job completion. He sent me an x ray, part of a doctors diagnosis and explanation that he was temporarily unable to work and needed more time. I politely agreed to wait. June 4th 2024 approximately 6 weeks have passed and no contact from Jay Gries. I reach out again and ask if he is going to complete the job he was paid in full for. He says he needs to finish physical therapy and will be back to work in about 2 weeks. July 15 continued silence from Jay Gries and Thunderbay Pressure Washing so I email him again, include the Venmo information and request a refund for the $370.00. A member of my family went ahead and completed the cleaning on my grandmothers home and I let him know he can cancel the remaining work. I told him I had been more than patient and polite waiting for him to complete the job from November 10 2023. He claims he is not ignoring me and says yes he will refund me. He also sends an image of a burned truck with body damage and claims he was in an accident and was in the hospital. Today is August 8th 2024 and he has not returned the $370.00 and has not contacted me by any other means. It is curious that there are at least a half a dozen current reviews thanking him for his pressure washing services. They have all occurred during this time. Thunderbay Pressure Washing & More is not accredited by BBB. I have no idea why Jay Gries would include the Better Business Bureau logo on their website claiming they are an accredited business.

I moved about 30 miles from Alpena to Lincoln. Donnie and crew had me packed, moved, and unpacked…read morebefore noon, all for about $800. Great job!

Highly recommend Donnie if you need help in a pinch. Donnie was so helpful and careful with a…read morenecessary move. On time and very communicative.

Level Up ran a new seamless gutter to the front of my home. Throughout the process of matching the…read morecolor, installation and cleanup, the level up crew were always friendly and professional. Timely communication from Isacc and Billy was an added benefit. I would recommend Level Up to anyone considering their services. SamT.

If I could give this company a zero I would. Do not hire them. They give you a very low estimate…read moreand then do a really bad job of re-roofing your house. I had to have a new roof put on after the ice storm. They did not take out a permit so there was no inspection. Emmet County opened up a investigation so an inspector came out. He confirmed that they had not done a good job. I messaged the owner three times last month with no reply. I finally called and a man did come out and went up and said that definitely there were things done wrong and he would be coming back to fix them with the inspector. He didn't know when so I'm going to have to call them again to get a timeline. Do not hire this company.

Does great work and exactly as promised. We had a large job and the work was excellent. I would…read morerecommend this service to anyone for and help

Very unprofessional. I would give negative stars if I could. Gave us an estimate to do some tile…read morework. We accepted the estimate and he set the dates for the work. Eric never showed up to do the work. I called him and texted him but he never showed up. He finally returned a text a week later and said that he decided not to do work in Alpena. Fine if he does not want to do work in Alpena but should have been after he honored the commitment he made to us. Rude and unprofessional.