Jay was recommended by my son-in-law who uses him for commercial property. He came to my house and…read moresoft washed it and made it clean again. I recommend him to anyone who is tired of a grimy house. Jean F.

Dishonest. Unprofessional…read more I hired Jay Gries owner of Thunderbay Pressure Washing & More on November 10th 2023 to clean the exterior of my grandmothers small Oscoda home. The invoice was paid in full on November 10 2023, this included an advance payment of $200.00 to clean the calcium off of the house and another $170.00 payment for 2 gallons of F9 he said was needed to remove the calcium stains. He included this description on the invoice "Will return in spring at start to do this". He did not return and complete the job, he did not phone, text or email me. I reached out to Jay Gries in early April 2024 and asked him if he had a timeline for the job completion. He sent me an x ray, part of a doctors diagnosis and explanation that he was temporarily unable to work and needed more time. I politely agreed to wait. June 4th 2024 approximately 6 weeks have passed and no contact from Jay Gries. I reach out again and ask if he is going to complete the job he was paid in full for. He says he needs to finish physical therapy and will be back to work in about 2 weeks. July 15 continued silence from Jay Gries and Thunderbay Pressure Washing so I email him again, include the Venmo information and request a refund for the $370.00. A member of my family went ahead and completed the cleaning on my grandmothers home and I let him know he can cancel the remaining work. I told him I had been more than patient and polite waiting for him to complete the job from November 10 2023. He claims he is not ignoring me and says yes he will refund me. He also sends an image of a burned truck with body damage and claims he was in an accident and was in the hospital. Today is August 8th 2024 and he has not returned the $370.00 and has not contacted me by any other means. It is curious that there are at least a half a dozen current reviews thanking him for his pressure washing services. They have all occurred during this time. Thunderbay Pressure Washing & More is not accredited by BBB. I have no idea why Jay Gries would include the Better Business Bureau logo on their website claiming they are an accredited business.

Matt helped me with a project & was a fantastic help! Could not have done it without him, truly…read moreknowledgeable & genuinely helpful - best customer service I've had in a very long time.

We used Alpena Supply for a bathroom remodel recently. Although the entire staff is super helpful,…read morethey let me down when only they could have fixed the issue. After waiting 4-5 weeks for a vanity/sink basin to arrive, as was planned, the sink casting was found to be defective when installing. Because of time constraints, tough decisions were made to make the defective piece somehow fit. This cost extra time and man hours. The staff offered to order a new piece which would have pushed the completion date out too far. When i asked for a simple monetary compensation, i was ghosted. I am very disappointed to say that the manager's response in the bath showcase is lacking. They are most happy to take customer money for inflated pricing but offer no understanding of unique customer satisfaction issues. Buyer beware.....

I highly recommend J&R Renovations for all your siding needs. Their attention to detail and work…read moreethic is beyond compare. They did a fantastic job!

Fast and friendly service! A job well done! Very satisfied! He came out the same day that I…read morerequested service and completed the job. Highly recommended.

I just had John's team install a new mast, meter socket, and replaced the old fuse box with…read morebreakers at my local area cottage. I would recommend them completely! When I called for an estimate, John was very responsive and got back to me very quickly with the final estimate. No other company I called bothered to call me back. The estimate was within my expectations. On the day of the work, everything was well-coordinated with PIEG ... everyone showed up on time and did a very neat, professional job. The residential electrician on his team was great to work with, explained things carefully, and I was very satisfied with the final results! I can tell they don't just want to do the job. They want to do it correctly. I wouldn't hesitate to call this company again with further electrical needs (and boy, that cottage has needs!)

Very quick response to our request for an estimate/service. Reasonably priced and tech was very…read morefriendly. He had to fix some issues with a different company we had used in the past, overloading circuits. Since the repair, all is well. Will definitely use going forward.

We are restoring a century-old log cabin on the Ausable. After our first contractor repeatedly…read morefailed to return phone calls, we were fortunate to find Zach Fessler. Zach arranged to meet us at our convenience and patiently explained the pros and cons for the different alternatives for a new heating system. He is friendly, thorough and clearly knows his business; after a thoughtful discussion, Zach sent a clear and understandable proposal at a fair price within a day. We chose ZNF and we are glad we did. The work was done expertly as promised. Zach returned every call promptly - even when he was on a family vacation - and made a point to come to the cabin weeks later when our propane service was installed to oversee the tank installation and fire up the new furnace. Even our general contractor, a contractor who has built and restored homes and log cabins for nearly 40 years, was impressed and confident in Zach's recommendations and work.

Scheduled an appt for zNF to look at our AC unit not cooling…read more Zack never showed up or called on the scheduled day.

I just want to reach out to this company! They did a wonderful insulation job to my home! They…read morecleaned up after themselves. My house is so toasty warm! Commend them and would use them again thank you Bayview.

Does great work and exactly as promised. We had a large job and the work was excellent. I would…read morerecommend this service to anyone for and help

Very unprofessional. I would give negative stars if I could. Gave us an estimate to do some tile…read morework. We accepted the estimate and he set the dates for the work. Eric never showed up to do the work. I called him and texted him but he never showed up. He finally returned a text a week later and said that he decided not to do work in Alpena. Fine if he does not want to do work in Alpena but should have been after he honored the commitment he made to us. Rude and unprofessional.