Three months ago, I contacted Yuriy Murzakhanov from YM Auto Leasing and requested his help in acquiring a new car, a BMW X7, before we left on our vacation in order to have the car by the time we got back from our vacation.
As per Yuriy's request, we sent him a completed credit application that he had provided. Unfortunately, our application was declined by BMW financial department.
In response to the application being declined, Yuriy informed us that if we simply added a "Co Applicant", there would be no further issue with getting our application approved.
We did everything as he requested. Two months later, our application was finally approved. However, it was not for the full amount that the car actually cost.
Once we received notice that the application had been approved, I tried to reach him multiple times via text messages and phone calls. I wanted to ask what we had to do to finalize the purchase of our dream car. However, he completely stopped responding to me and declined all of my phone calls.
After several days of being ignored, I finally got a text message from him in which he stated that he had a big line of people behind us and working with us was no longer important to him because our case was not as easy as he would have liked.
I highly regret that we wasted 2 months with the most unfriendly and unprofessional broker I have ever dealt with.
On a positive note, I am glad that I was able to find a truly professional broker, Liad Maccabi from U Auto Lease, who was able to help us complete the same application, get it approved, and begin the process of having the car built in only a couple of days.
What took Yuriy months, and what Yuriy ultimately failed at, Liad was able to accomplish with ease in hardly any time at all.
I would never recommend that anybody ever work with Yuriy Murzakhanov. He is the absolute worst, most unprofessional broker, and he provided the worst service I have ever had. read more