Disclaimer: I haven't purchased a car from this dealership, so I can't speak to their sales…read moretactics, lease terms, or pricing. The reason I wanted to write this review is because of how welcoming and genuinely polite everyone was. I was only there to pick up a car for a friend, and from the front desk staff to the sales team, everyone treated me with kindness and respect; even though they knew I wasn't buying anything. At most dealerships, once they realize you're not a potential customer, the attitude changes and the "polite act" drops. I really dislike that. But that was NOT the case here. Their hospitality is top-notch. They even have a full coffee shop and a gym inside the dealership. Yes, literally an actual coffee counter with a full menu, staff, baked goods, fruit, cold brew, etc. And it's complimentary. I've been to many dealerships including Mercedes and Range Rover, and I've never seen anything like this. The space is clean, smells fresh, and has great AC. My only minor criticism is that the music was a bit too loud for my taste. Other than that, I could honestly hang out here all day sipping my Americano. Salute to the team! hospitality like this is rare.

This place sucks…read more Also customer service lacks so bad. My cashier had her headphones in her ear and failed to properly communicate to me where I needed to go and pick up my vehicle which therefore had me wait over 30 minutes for my car when she failed to mention I had to bring my paperwork to another office in order to receive my keys. Will try making the drive to a different dealership.

My experience with Alfa Romeo was exceptional, my sales man Jassiel was very informative,…read moreexperienced, kind and worked very hard to get me what I wanted, Everyone there that was involved in my purchase were wonderful and helpful, I'm very happy my experience there and all the people that helped, I love my new car, Thank you guys ! Kelly

DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

I had an awesome experience purchasing a car from Amin at Audi North Miami, and I can't say enough…read moregood things about my experience! From start to finish, everything was top-notch. When I walked into the dealership I was greeted with a smile by Amin Saleh. I knew the vehicle I was interested in seeing and asked him about it. It was upstairs so be brought it down and offered a demo. I have been visiting dealerships mainly interested in CPO trying to find the right car of this and one other model but I have had less than great experiences to be honest, and he was the first person to actually offer a test drive. On the drive Amin went over some of the features and benefits and when I stopped back into his office, he made the decision-making process a breeze. When it came to financing, Amin and his team worked with me to find a competitive financing solution. The manager also sent several follow up emails to check in throughout the process as well. I took a day to think about it, and called Amin and locked in the deal the next day. Pickup experience was also fantastic and premium experience, again coordinated by Amin and I am so happy with my new Q8! In summary, if you're in the market for an Audi, this dealership is the place to go. Ask for Amin Saleh!

Danielle Fox and Christian Diaz are scammers; they provide horrible service with smug attitudes and…read moredamaged my car during service. Refuse to acknowledge so will be filing a lawsuit expediently. When asked to resolve she threatened to call police.

We just bought our 2025 Lincoln there and are so happy! Sebastian helped us sort through our…read morechoices, finance and last but not least helped me to link my phone. He was very courteous, friendly and professional : my husband and me liked his support very much. We will be back

On 3/12/2026 I reached out to Ford of Kendall regarding a 2019 Honda Civic LX. We were told this…read morevehicle wouldn't be ready to be seen until Monday or Tuesday of the following week as the car had not been through inspection yet, over the next 4 days we were in constant communication with Ford via phone and txt. On Monday 3/15, we txt to for an update to see if the inspection on the car had been completed, and they replied they would check and get back to us. After several hours we received a call that the car had been sold. Sold?!? I was confused as we had been told (Friday 3/13): "I can assure you it won't be, the vehicle is actually getting some finishing touches and will be ready sometime next week I will make sure Jose follows up Monday & Tuesday, you'll be the 1st person to know. If it happens earlier we will surely contact you Helen, thats my word" (have screenshots of all communications). Apparently, the word of Kendall of Ford means nothing, buyer beware.

Buying my first car was a complicated experience but Alon was so helpful because he took me through…read morethe process step by step, answered my questions knowledgeably, was patient with me, and helped me find the perfect car. He helped me get the best price and I would recommend working with him for your next car! Thanks Alon for all your help!

Please be careful. I took my car for service and the next day I had a flat tire and rim was…read morescratched. Terrible! No one took responsibility for it and all they can say is that their videos and pictures are not clear so they can't be certain it was not there before. I've had several issues in the past with the service department and this will be my last time there.

The customer service here with Sonel was excellent - above and beyond. His assistance was such an…read moreimportant part of resolving a complicated hybrid battery replacement on my Prius. He thoroughly explained the Toyota warranty on these costly parts. The mechanical work on my car was completed in a timely manner. I also want to note the exceptional ambience for customer care at this dealership. They provide very comfortable spaces for customers who are waiting during service including a "quiet" room work area and a snack bar. Definitely 5 stars‼

Here's a strongly worded review that gets your point across while keeping it grounded as a personal…read moreexperience: I had an extremely disappointing and frustrating experience with North Miami Toyota, and I feel compelled to warn others. A family member of mine was sold a vehicle that should never have been put on the road. Not only was the car unsafe, but it was also significantly overpriced for its condition. What makes this even worse is the way the entire deal was handled--there was a clear lack of transparency and professionalism from start to finish. To add insult to injury, they failed to provide all the required paperwork, which is not just poor customer service--it raises serious concerns about compliance with legal obligations. Buying a car is supposed to be a straightforward and honest process, but this felt anything but that. This experience left us feeling taken advantage of and misled. I strongly urge anyone considering doing business here to proceed with extreme caution, ask plenty of questions, and double-check everything before signing anything. Trust is everything in this industry, and unfortunately, this dealership did not earn it.

This place always takes such good care of me. My windshield wipers were having problems and we…read morewere supposed to be going to Disney the next day. Not only did they fit me in at 7 AM but they also fixed my problem the best that they could in 20 minutes and sent me on my way. Stellar service!!

This was a great experience from the moment I walked in just to look at a vehicle. I walked out…read morewith a new friend ANNA HERRARA a new Range Rover. It was so easy.

Great people Great service…read more if you are in the market for new or pre-owned vehicle, give them a call

I went in just to see a car not to buy but to seehow much it would be and maybe for a future…read morereference i would go and buy a car, but the manager had other plans they ran my credit so much that it dropped 50 and right now I can't even afford a car because the payments on it are going to be super high. Would never recommend to go here!!!

Tova Shmalo makes the process of leasing or buying a new vehicle very easy. She gets you excellent…read morerates. Everything is done from home. The car is then delivered to your front door with all the paper work ready to be signed. One two three and you're done. I highly recommend U Auto Lease (Tova Shmalo) very highly.

Had a great experience, tried what I could with the dealer myself but U Auto Lease was able to get…read moreme an even better deal and gave solid advice along the way. Car was delivered to my door and whole process was seamless despite issues with my insurance company. Thanks, will be back for my next car purchase!

OK, on the prowl for a new car, maybe a Jag now that the quality has improved. This dealership…read morewas recommended by a good friend. Long ago I had a red Jaguar I thought was the most beautiful thing I had ever seen, sooooooo... The cars are still beautiful but a bit of a stretch for the money versus the quality of the competition (BMW et al). This dealership has terrific sales and service, so no faulting them. However the sorta British, sorta Indian engineering on the new Jaguars leaves a bit to be desired. It's genuinely too bad that cars this beautiful only look good but still seem badly made mechanically. The superficial pop is there (sleek leather interiors, electric/electronic every gizmo imaginable, beautiful color options, etc) and the engines are powerful. The real drawback is the low Consumer Reports-style ratings and the mechanical flaws in the car engine design. With an Indian parent company buying the Jaguar mark from the old parent (Ford), there was supposedly a revamp of the design. Ford said the same thing long ago when they bought it. While the engineering isn't on the dramatically awful level of pre-Ford, it still doesn't quite cut the mustard. Looks like another German car for me. My partner has a car similar to the one I actually would like to have, but he refuses to give it to me (imagine that LOL). We could buy his and his matching similar cars I suppose, but the neighbors would smirk.

We were traveling through Miami and unfortunately our newly purchased Jaguar F-Pace had a battery…read moredraw. We contacted Jaguar of North Dade on Monday morning, and they had the car in their shop that afternoon. Our Service Consultant Tyler Arencibia was amazing. He provided updates and walked us through what was going on with our car. We got our car back quickly and were so happy with Tyler and the Jaguar of North Dade team.