I purchase a Groupon for a couples massage for me a my boyfriend. It was our first time going to…read morethis spa in particular but we have gone to several other places before. We don't have any complaints about the massage itself or the cleanliness of the room. We appreciate that they got us in so fast. I called Thursday afternoon and they got us in for a Friday morning appointment. I would not recommend this place to anyone going for the first time as they don't take any information. They didn't even take my name and phone number upon scheduling appointment. There was no question of gender preference nor any paperwork to complete when we arrived to specify what we like, don't like, any places we want focused on, or injuries/pain. We got there, they brought us to the room and just told us to go in and shut the door and walked out. We didn't know whether they were ready for us to get undressed or if they were coming back, it was alittle uncomfortable as every other place we went to introduced themselves and reviewed with us what we were looking for before instructing us that they would leave the room so we can prepare. Here we just got dropped in the room with no instruction. Luckily, we were the only ones there because while we lay naked on the bed with only half our bottoms covered they would open the door and walk out of the room for the hot towels and stones. Overall, it was a good experience just not personalized and probably not the best place for a first timer.

Great place great massage the staff are professional and wonderful I will recommend this place to…read moreanyone who is looking for a great massage after a hard day work

Best of the best massage place I have been looking and finally I found it ( No happy ending concept…read moreI LOVE it, 60 minutes full body massage ever enough better to get 90 minutes At least

I am incredibly upset with this business. I just purchased a Groupon for my 10 year wedding…read moreanniversary. I was married on 5/31/2015 so I bought a couples coupon for 5/31/2025 on Groupon. I spent $132.00 for it. I then called to schedule our couples massage and the owner/employee said "You can't use your Groupon for the weekend" and I kindly explained that this is the day of my anniversary. I then even offered to bring in the coupon and pay the remainer (full price) in cash. For a brief moment I thought she agreed to this but I was mistaken. She started throwing out dates in June ... and July .. for me to come in to use the coupon. I then said " I genuinely am just looking to schedule a massage. I don't want any trouble" because I could sense this was spinning and spiraling. She again stated the "coupon is for the weekdays only". I hung up and tried to cancel my Groupon order. I was able to cancel the order, but now I'm stuck with 'Groupon bucks' instead of getting a refund to my card. What an AWFUL 30 minutes. This was so unnecessary and I'm not going to use Groupon again. You know why? These business owners are resentful and angry at customers who buy them. If you don't want to provide the same level of service to a customer buying Groupon, then DONT CONTRACT with them. It's not fair to punish hard working and sincere people looking to save a few bucks.

This business no longer exists. It has been closed for over six months…read more There is new massage business at the same adress, it's Magic Hanrs Spa.

Not bad for a local spot in CT. I called ahead to see if they had availability at the time I needed…read more(which was within an hour or so if going there.) Rhey were able to accommodate me right away. I opted for the combo special 1hr @ 45$.... it was in a private room and the pressure applied was more than satisfactory. I had specific areas of tension on which I needed my masseuse to focus and was able to communicate that successfully during the session. I always pay in cash at places like these, as they typically charge a small fee to pay via credit card. They have several massage package options and if you're a regular, you can opt for a punch card to earn a free session after so many. *does not apply to special discount rate options. A nice little gem in a small town county! Would definitely recommend.

I went here for a massage. I purchased a groupon for a couples massage. I called and made a…read morereservation the night before. When we arrived the lady took us to our room to change our clothes. We had two beds in The same room next to each other. We got an hour massage. The ladies asked us if we wanted to get the essential oils for $10 extra we declined but it was a nice offer. The ladies asked if the pressure they were giving us was ok they could Go lighter if needed. My masseuse was nice and she did a great job. She focused more on my upper body which I needed bc I had many knots. And she did a great job working those out. I would say they do recommend a cash tip.

If the policy is not to ask for tips, than it is not a policy that is upheld. A tip was asked for…read moreby the receptionist and they charged me an additional $5 to use my charge card. They said that I should bring cash oly. When I offered $10 tip they asked for at least $15 so the $70 massage ended up costing $90. Furthermore, it was not the deep tissue massage that I had requested. The masseus was inexperienced and didn't understand any English when I tried to give her direction. A nice massage but not what I wanted. I've done massages for most of my life and I asked for an experienced professional.

Can't believe how tight my back and neck were. I had a 90 minute with Lisa and can't believe how…read moregood I feel after she rubbed out all my knots. The establishment is clean and I would highly recommend treating yourself or a loved one for an excellent massage. Great Xmas gift FYI

Ok, I was trying to keep an open mind especially since I'm typically a huge fan of supporting…read morelocally owned business. However, they officially lost my business. I've been a few times & although it was never near one of the better massages I've received, it was enough for the low price (only reason I didn't give 1 star which was more appropriate due to my experience). My issues/concerns are ... They use lotion from a jar which is very unsanitary for them to dip their fingers into this jar w/each client. They don't use paper coverings for the face placement on the table & I can't help but feel they don't wash all of their linens after each client. The masseuse instantly starts the deep tissue massage prior to 'warming' up your muscles. The worst part about my experience today is ... I tipped 20% & the woman @ the desk tapped the counter & asked me to put an additional $5 down. The fact that I tipped 20% is irrelevant in this situation. This is such inappropriate & unprofessional behavior. Once she saw the shock look on my face, she smiled as if that softens her inexcusable request. Unfortunately, I will never go to this business again & will recommend others refrain as well.

I had a very upsetting experience with this spa. I booked a 90 minute massage. I was asked to…read morearrive early if possible and did arrive 20 minutes early. Part way through my massage I was "asked" to change to 60 minutes because they had overbooked. Everytime someone would come in the front door, a loud bell would ring, and my therapist would leave the room to go and greet them. At one point another therapist came into my massage room to discuss the issue of the overbooking with my therapist in front of me. I was offered no accommodation for the inconvenience. I do not have the opportunity to receive a massage often, and this would have been my first time receiving 90 minutes. I am very disappointed in their unprofessionalism.

That was such an awful massage. I've never been to a massage place where they don't speak English…read more Typically they are supposed to ask if you have any injuries, any place to focus on etc. I wouldn't be surprised if I hurt more tomorrow than before I went in.

My massage was amazing. Hot rocks amazing relaxing. My masseuse was a teacher for 17 years and it…read moreshows. I feel like a new man. I would definitely recommend this fine astabliment.

I went here yesterday looking for relief of back and shoulder pain. I had picked this one due to it…read morebeing listed as the earliest open time in my area. I had hoped to get relief then start on my day. Here and their own site says they open at 9am, they did not open at 9am. The fliers out front also had another different time on them. I woman I had identified herself as "Tina". She said they drive in from New York and hit traffic. I saw more than three different price sets for the same service between: their website, the board at the front door, and the fliers in the dispenser on the front window. According to their own website being a first-time customer I should have gotten an hour for $50.00. She charged me $65.00 plus tax equaling $70.00. Then I was pressured into giving a higher tip after giving a tip. If they have changed their hours and prices, they need to get it all uniform between all their different platforms. No one likes to show up and have a business not be open when they say they'll be open but to be charged higher price than is listed on multiple places is an insult. If anything she should have given me a discount based on the fact she knew I had called and was waiting there for awhile for them to open. I wouldn't recommend this place based on my experience. I'll update if anything changes.

I have been to this location twice and both times visits have exceeded my expectations…read more Peter is able to give a true deep tissue massage and target specific points across the body. I am so glad I came across this place :))

. My only complain is that they force you to give a minimum tip. Tips should not be forced and I…read moredon't agree you forcing your customers to a minimum tip. The massage was good and the place is clean and neat.