Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

I left my prescription glasses on the seat of van. Driver turned right around when I called him and…read morereturned them to me quickly. My trip to Ireland would have suffered with me not being able to read! They are great!

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

Very early morning car service from Courtyard by Marriott Wharf to SFO. Driver was early, great…read moreconversation, and got us to the airport safely. Company always returned my emails and communication was clear.

Abbas is great! Answered all my questions before booking and easy to work with. He was on-time and…read moreflexible and would highly recommend for shuttle service!

Same experience as other Yelpers. UNRELIABLE. I contacted them via their website 4 days before I…read moreneeded them to see if I could schedule a pick up for today at 6 am. I never got a response and I should have taken that as a clue. I called them last night and booked the 6 a.m. pick up that way. I was directed to send my address via text, which I did, and I got a text back confirming the pick up. So then I purchased the Yelp deal online for the $75 airport ride for $67, And then 6 a.m. this morning, I'm sitting by the window, with my suitcase next to me, waiting, watching. Nothing. 6:05. Nothing. 6:10. Nothing. I call the number. No one picks up. I send a text message and I get back the response "Sending a car now." Then I get a phone call from some other guy saying that he's driving from Berkeley and will pick me up in 10 minutes. 6:30 am a car finally shows up. This is an entirely different guy (who actually frightened me a couple of times during the ride with his reckless driving). I made my flight but probably wouldn't have if I had to check in bags. And guess what? I find out only when I get to the airport that 510 Airport Taxi had called ANOTHER taxi service to pick me up. So when I go to pay with the Yelp voucher, the driver refuses to take it because he's not with 510 Airport Taxi. Now I'm just trying to get my Yelp voucher refunded. I had to pay that guy, essentially paying for this awful taxi ride twice and now I'm getting texts from 510 Airport Taxi asking if I want to use the voucher for a ride from airport on my return trip (NO!) and that I have to contact Yelp for the refund. This is not a taxi service with a dispatcher. This is a guy who owns a car and a cell phone. BAD NEWS all around!

These guys stood me up after agreeing to pick me up at 4:45am for the airport. I stood outside…read morewaiting and calling. They did not show up, they did not answer their phone, they did not respond to my text. UNRELIABLE. Luckily, I was able to get another cab service to dispatch within 5 minutes so I was able to make it to my flight on time.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

I have used AJ Taxi Services many times for both SFO airport drop-offs and pick-ups, including my…read morerecent trip to India. AJ is always on time, reliable, and very professional. He is flexible with flight changes and always helps with luggage. My family and kids are comfortable riding with him, and I never have to worry about getting to the airport on time. I trust AJ for all my airport transportation needs and highly recommend his service.

I called AJ Taxi in a genuine emergency -- I had forgotten my keys and couldn't get my car out of…read morethe airport parking lot, all while managing a 3-year-old with no car seat in sight. Total chaos. AJ Taxi showed up prepared. The driver arrived with a car seat already in tow, made sure we were sorted before anything else, and got us where we needed to go safely. The driving was smooth and the driver was kind throughout -- exactly what you need when you're already frazzled. This is the kind of service you don't forget. They didn't just give us a ride; they came ready for our situation and made a stressful moment a lot easier. Highly recommend

It is my pleasure to write a review for my experience with Sal's Airport and Limousine Service. I…read morewas researching for a ride to and from Oakland Airport. I had talked to a few companies and then lucky me I called Sal's and talked with Kimberly. She was very professional, communicative and great phone skills. She sold me! I am so pleased. My drivers were Juan and Cedenyr. Two of the best! They were both professional, communicative and punctual. I was offered water and made to feel very comfortable! I will definitely use them again. Keep up the good work and thank you again.

Sal's is hands down the BEST! This review is long overdue. Anytime I need a ride, they're there for…read moreme and my family - and I mean every single time. We've been using Sal's for many years, and they've always been reliable, professional, and incredibly accommodating. The vehicles are clean and comfortable, making every trip to and from SFO stress-free. It's rare to find a company that delivers such consistently outstanding service year after year. Great people, great service, and the only car service we trust. Highly recommend!

No one likes a 6AM flight after a birthday & celebration weekend with family in Napa, but luckily,…read morewhen you have a dependable & reliable transportation partner, it makes it all worth it. We recently used Majestic Limo for a 2:40AM PT pickup from downtown Napa to SFO for my in-laws that flew in from the East Coast, and the pick up & drop off were seamless. (This is my second time using this service for a Napa airport transfer). Loved the confirmation the day before and the communication leading up to the weekend. Highly recommend!

Great service, on time and flexible. Ken was very helpful in helping us out on short notice. I…read moreordered the Executive Sprinter to drive my family around for 4 hours before heading to the airport and it was a wonderful way to see three neighborhoods of SF and stop for lunch. Would definitely use them again.

Great business if you are going to airport We scheduled a few days in advance. Dry nice and safe…read moredrivers.

Thanks to the driver I encountered last night from Royal Cab Co. for reminding me of why I don't…read moretake cabs here in the Bay Area. Especially the East Bay. You might say that being a New Yorker makes me a taxi-taking expert. I've been all kinds of places with all kinds of taxi drivers at all sorts of hours. For some reason, since moving to Berkeley a few years ago I've been anti-cab. It's partly because I have other modes of safe and reliable transportation (a bicycle, a car, a pair of legs), but mostly because of the attitude. We were just a few steps from our car parked in front of Cesar's in the Gourmet Ghetto, when a taxi pulled up and double-parked. The driver hopped out of his car, and ran up to the entrance of Chez Panisse. When the cab driver returned with his customers in tow, my boyfriend approached him, politely pointing out that he shouldn't have double-parked. Instead of simply admitting his fault, the cab driver started off on his insult spree by saying "Commercial vehicles are allowed to double-park." That's a new one. At least he didn't directly insult us, right? "You must be bad drivers if you can't get out of that space!" Oh no, you didn't! While I pride myself on my parallel parking skills (honed by parking in lower Manhattan), there was no way we were getting out of that space given the lack of room the cab driver left us. As the cab driver grew more and more defensive, my boyfriend kept his cool, and stuck to pointing out the obvious. It was when the cab driver said something about how we "must have had too much to drink" despite the fact that we were stone-cold sober that I reached my breaking point and hopped out of the passenger seat. We called the number on the cab once the cab driver remembered he had customers in his back seat and drove off. The operator was probably a little confused when we asked them without any introduction about commercial vehicles double-parking, but at least they knew the law better than the driver did. This would definitely be zero stars if it were possible.