I have used this company on a regular basis over the last year to get to and from my multiple jobs and appointments. Their timeliness is spotty at best. Today I requested a taxi and was told it would be 20 minutes, needless to say I waited for 30 minutes, called to check on my cab and was told that the driver had 'come by and waited for me and I never showed'. I was sitting/standing by the windows the whole time. I was told that I now had to wait 30 more minutes. I waited for over an hour to get a taxi and when I called to talk to them and complain about being made to wait an hour the 'manager' called me a liar and hung up on me TWICE!!! When I asked to speak to their supervisor or the owner they hung up on me. I don't care what kind of business you run, this is not how you treat customers ESPECIALLY somone who has brought you as much business as I have. read more