Am going to go ahead & give this company 5 stars before even using them! Thats how much faith I…read morehave in them. My dad has just transitioned from driving to not driving. I live in NY & had to think of a game plan quick...enter Excalibur. I called & explained my predicament & they happily agreed to taking my parents around as needed. This may not sound like a big deal to some but putting someone you love in someone else's hands is a pretty big deal. For now I'm over the moon & shall happily report back once we've got some rides under our belt. Side note no I'm not going to use Uber, I'm all about supporting our small businesses!

I was being discharged from the hospital on Christmas Day. Of course, I couldn't find any taxis to…read morecome and get me. I called all over the place. I ended up staying another night in the hospital because I had no way home. (I was taken there by EMT and my family is not local). I called all over the place the day after Christmas (12/26/20). At 10 am, I got in contact with one taxi service but they said they wouldn't have anyone available until 12:30 PM. They said they'd call me back in a little bit to confirm. They never called back. I found Excalibur Taxi Service in a Google search around 10:45 AM. It had no reviews. I was very skeptical. I didn't want to end up in some skeevy car with some sketchy driver. When I called, it sounded like a teenager answered the phone. This didn't help me feel better. He was polite and took my information and answered my questions, but he sounded so *young*. I still made an arrangement for a pickup because no one other taxi services were answering. I was supposed to be picked up at 12:30 PM. They said they'd call me when the driver was near. I ended up calling them at 12:15pm to make sure they were still coming. (I was so afraid that they wouldn't show up because it was hard even finding someone to pick me up.) The same person answered the phone and assured me that they were. The driver (female) arrived on time. Turns out that it *was* a young adult answering the phone. It was her son. Lol. In the taxi ride (a cute Kia Soul with her company logo on front) she explained that they are a small company owned by her and her husband. They sounded relatively new. Her son works for them. I will use them again. She was on time. She charged a reasonable rate to take me from Ocala to Dunnellon. The vehicle was clean and didn't small like smoke. I gave her a $20 tip for being prompt and professional. Give them a try. Support a small business. Also, don't freak out if the person who answers the phone sounds young. He is, but he will make sure your ride is arranged.

Sadly I had 1 good experience with this company. The next time I called and made an appointment…read morewith this company no one came. I called one more time. No one came.

My driver Shanon was fantastic. She arrived in a timely manner. Upon arriving, she greeted me with…read morea smile and kind words. She confirmed me by name and off we went to my destination. She made small talk along the way while driving diligently. The car was clean and comfortable enough. Once we got to the drop off, she opened the door for me and politely greeted me goodbye.

Another great ride today; she kept me laughing! The puppy is so darned cute, too. I will definitely…read moreride again.

I needed a ride from the hospital. The taxi was quick to respond. The cost was very good. The…read moredriver was very nice. Even her Shih Tzu was fun to have around. I'd recommend this service to anyone who needs a short ride. My experience was considerably better than the last Uber I had to use.

We called a cab for a customer and the man on the phone was rude but said 30 mins would be the…read morewait. The older lady patiently waited and when I called back an hour later- I ordered another taxi for the lady thinking they forgot about her and he said they have one for my address already. I explained she has been waiting for an hour and he said, exact words: "well that's how it goes." I cancelled it and got a new taxi to come get the customer. In times like this with Uber and Lyft, which I suggested to the customer to use for now on- you would think that Dan the Taxi man would be more professional and courteous. I would like to use zero stars but to post this review- I have to use at least one.

Called them for a quote from NE Ocala to Orlando International Airport for my boyfriend and I. The…read moredispatcher was super rude and said it would cost $255! Then I called up signature taxi for another quote... They told me $160. You tell me who I went with.

I called the day before I needed a ride to the airport. They had me send them a text with the…read morenecessary info and texted back that I was confirmed for the on-time pickup at 4:15 am. No taxi. I called at 4:20. The gentleman who answered said he could be at my house in 10 or 15 minutes. They had clearly "lost" my reservation. Not good enough! I woke up my husband and had him get me to the airport - on time - instead!

Well if you want a cab service to pick up your runaway minor daughter and transport her across…read morestate lines to deliver her to a teenage boy she's only met online (with a fare running into the hundreds of dollars), no permission slip from the parents or guardians of the 13 year old, and breaking not only numerous company policies but also state and federal laws, this is definitely the place to give your business to. If there was a way to award negative stars, I'd do it but there isn't. Frankly they should be held legally responsible for doing this and the owner admits it is against company policy. Shut them down!

Called Chrisstaxi for a ride across town. She was vert nice and polite. It was a pleasant…read moreexperience. I do recommend this service to everyone. Blessings.

This guy is a pathetic joke! He would get NO stars if possible. We booked a ride to Orlando…read moreAirport 5 days prior to our departure. We waited outside at 5am for him to arrive, texted & called him multiple times with NO response. We had to drive ourselves, pay to leave our truck parked there for 2 weeks. He should be embarrassed and ashamed of how unprofessional he is and how he couldn't care less about screwing people.