Just back from Bristol. Staying in Clayton hotel, the hotel recommended this company Yellow Cabs, The driver told us before getting in cab we could pay by card or cash, when we arrived at destination he charged us £75 and would only accept cash. We were astonished by the price and queried the cost, there was no clock used, he advised it was the company cost but on our return if we ring him on his personal number he would do it for £60. We book uber to return for £24!!!. We advised the hotel and contacted Yellow Cabs. They said they would investigate with driver and get back to us. They did not get back to us at all over the 2 days, we kept ringing them to follow up but they just kept fobbing us off. Please BEWARE of using this taxi firm read more

It's great to have a taxi firm that is truely 24 hours. Also for thier office to be so noticable and accessable. Depending on how personal you want to be, you can either ring for a taxi, or go into the HQ located right on the top of the bedminster High street (Near the Library) and ask directley for a booking. The price is very reasonable, and the drivers (in my experience anyway) are very friendly and helpful. You can gat a price estimate if you ask for one if your journey is that little bit longer (which always helps so your not left short of cash when you reach your destination... which is never a good thing!) If you do hit bedminster shopping I would recommend staring at the bottom of the high street, work your way to the top, then pop into Yello Cab and bish-bash-bosh your home! Also because they are called Yellow Cab, I like to imagine that when I book them i'm in america, hailing a yellow cab, and I can assure you, for a few seconds the illusion is quite real! read more

Yellow Cab - Car Rental Near Me - Bristol, BST

Terrible cab company If I could rate 0 I would. This is the worst taxi company I have ever encountered. They invariably tell you 10minutes wait, when you call to chase after 20, they tell you 5-10minutes, when you call to chase after 30 mins they tell you 10, with a bare-faced lie about the car breaking down. I have promised myself never to use them again for this reason; but also because the staff are rude and surly read more

Awful customer service. I was in a hurry to make a flight and called a cab. After waiting outside in the cold for a while with no results, I hailed another cab because I was not about to miss my flight. Immediately after I sat down in the new cab, I recieved a call from the company (or more specifically a very disgruntled employee) who informed me that the cab had been waiting for ME for 5 minutes and that it was disrespectful to not have canceled the cab, and then he also just had to tell me that the new cab I was in was going to rip me off and charge me double the price? He was practically harassing me by now. I'm sooo sorry that your cab was no where in sight, but I waited for as long as I could. So unprofessional coming from an employee. Don't get on their bad side or else you'll get an earful of crap. P.S. The other cab company charged less than he quoted anyways. read more

I was looking for reliable Bristol Taxis and found these guys online. Booking over phone was easy and the taxi turned up on time.

Yellow Cabs are a good, reliable taxi firm. They are based in Bedminster but serve the whole of Bristol. They are cheaper than a lot of the cabs in the town centre and the service is usually good. Its always useful to have Yellow Cabs Telephone number out so you can avoid being ripped off by some of the taxi sharks in the centre. read more

Meh. I've certainly experienced better...A group of us used this taxi company a while back and were left feeling thoroughly confused. Despite the fact that there was a six seater taxi parked outside the rank, we were told we had to wait for another one to turn up. So we waited...and waited...and nothing showed up. All staff could do was gesture signs of confusion at us from inside. Fortunately, after 30 minutes of waiting on the curb like spare parts, a six seater entirely unconnected with Yellow Cab stopped to pick up our rather deflated group. Tut tut. read more

I used this taxi company last night and I can thoroughly recommend them. They'd stuck a money-off voucher through my letterbox, you see, so not only did I have the number to hand, but I also got a pound off my fare at the end. Ingenious. They didn't even bother to take my name when I called up, just said that the cab was on its way. The taxi arrived pretty quickly and the driver was up for a bit of friendly banter once we got in. He also didn't mind waiting for a few minutes whilst we picked up some friends on the way. Definitely one of the more reliable taxi firms in Bristol. read more

I have been using Yellow Cab Co for several years. The drivers are always polite, friendly and nicely presented. The staff in the control room are always very nice and the owners are top guys!! I would not use any other firm. read more

An excellent taxi cab company. I have reguarly had to call out a taxi, on the spur of the moment, and they've been very fast to respond, the quickest repsonce time was just over 15 minutes. The drivers are very polite and always quick to share a few anicdotes with their passengers. The prices are very good as well. Plus thes best thing as well, si that they are constantly told about any road accidents, so they can avoid any such incident and avoid traffic jams, and they don't charge extra, as they have mostly set fees for getting from point A to point B. read more

Pre-booked a taxi 2 and a half hours in advance from a day festival, aware that there would be a lot of issues with transport. Arrived 10 minutes before pickup, rang and added another taxi to our already 12 people, was not told there were any issues. Got to the pick up point rang to make sure the cars were still on there way and everything was confirmed as okay. 15 minutes late, still no cars -rang to ask where they were, told traffic was bad and needed to wait 20 minutes. 20 minutes passed -still no car spoke to another woman who told us that there our cars had been CANCELLED I corrected this and she said it's a 20-30 minute wait now. Rang again after 30 minutes to be told again that our booking was still cancelled and that there were no cars available so nothing they could do. I rang 18 times in 45 minutes to be told that the pre-booked taxis were not coming leaving 12 girls stranded on the side of the road. Horrendous handling of the situation. Will not be using them again. read more

Myself and family stayed in Bristol (Jan 2015) and used the Yellow cab co for two journeys. There was an issue of cost on the return journey, but not only did they contact me a few days later with regard to this issue, but they refunded the entire £30 cab cost to me the next day. Many thanks to Paula and the Yellow Cab Co... great customer service and would recommend them and use them again when in Bristol. Remember sometimes things happen and go wrong, but its how they are dealt with which really determines how you perceive a companies customer service. read more

This has got to be the worst taxi firm I've ever used, awful organisation skills from the controller who quite possibly couldn't direct a seagull to the coast. I had a pre booked taxi which didn't show up even with a 15 minute waiting gap. I phoned to which they replied the car is on your road which it never was and when I mentioned how I'm going to miss my last train, they said I still had time to get the train which in reality I was never going to make. After that call they no longer would pick up my calls, which is a sign of guilt. Overall poor lack of judgement and inability to delegate to their drivers plenty of other good taxi companies that are reliable just not YELLOW CABS. read more

The driver tried to charge me 30 pounds for what is normally a 15 pound maximum journey. We settled on 20 pounds as that was the minimum he would accept but when I phoned the company to tell them about this driver, I was told to stop being ridiculous and laughed at. Not great customer service. Call Club cars who are also in Bedminster instead. read more

Driver was 15 minutes late, despite having pre-booked the evening before. No sat-nav. Didn't go the quickest route to town, so all in all it was probably no quicker than waiting for the next bus! Charged £20 for a five mile journey. read more

OVERPRICED!!!! I have used taxi companies before for the exact same journey, and have been charged always a pound cheaper than what these robbing gits charge!!! NEVER USE THEM AGAIN!!! Tried to tell driver this and got a mouthful of abuse. (Cannot believe i even have to give them 1 star to get a review posted!!) read more

At first this cab was o.k, even though they would take a little longer to get to me, they were always friendly and there in a reasonable time. Until today. I called for a cab an hour and a 1/2 before an important class of mine and after 30 minutes the cab had still not arrived. After several calls/hangups on my phone i finally spoke to a cab driver who was sent to the wrong place and said he'd get another cab for me. fine, sure, okay, i still had 45 minutes to get to my class. Dispatch called me and after giving them my EXACT location they said another cab would be there in 5 minutes. Awesome, still plenty of time. Another 30 minutes went by and still NO cab.... so i called the dispatch and said that the cab was on my street..... but he wasn't because i was standing in the road... they failed to tell him that i was in a trading estate. k cool whatev's then he said he'd be there shortly. Great. another 10 minutes goes by and then the cab driver called and told me that he couldn't get me because the road was closed (even though there was traffic coming up into the estate, so clearly the road wasn't closed because he was ON the first road he needed to be at) and when i challenge him on that and tell him that dispatch said you were on that road (the supposed closed road) he raises his voice to tell me that he'll get another cab and HUNG UP ON ME! by this point i had been waiting outside for an hour. i will never, ever use yellowcabs again because no other cab company in Bristol can be this useless. read more

Without a doubt the worst Taxi service I have ever experienced, at first the driver told us that it would be £15 to Fishponds, no problem as I know the route home and use it all the time and that's about right. After dropping us off, he insisted where we were was not Fishponds, and after living there for 20+ years.. I can tell you it was. From there he insisted it would be £20. Me, having already gave him a £20 note (and being promised £5 back when we get out) refused to get out of the car without the £5 he owed us. After a couple of minutes he used the words 'There might be two of you but one of me but don't underestimate me' and reached for his glovebox and drew a taser.. which is illegal if you hadn't already guessed. Upon threatening to report the crime (which we have), he gave us our money back. Without a doubt, the worst experience of any kind of customer service I have ever, and probably will ever experience. For the sake of your safety, do not use this Taxi firm, understandably they may not be solely to blame but more an irresponsible and stupid representative of theirs to which I believe has been charged. read more