Dr Islam did a great job fitting my new denture. The whole staff was was courteous and very helpful.read more

This is probably the first review since the original owner, Dr Murphy, sold the practice, but the…read morenew owners still kept the name. All the other reviews were for the previous Lakeside Dental. I came in for a cleaning. I did not know beforehand which dentist I was going to see because they said the last dentist that saw me was on maternity leave. I had a good experience the last time, so I came back. Doctor Rebecca did my cleaning. I was surprised a dentist was doing my cleaning as usually it is a dental hygienist doing the cleaning. She was not thorough at all. She barely cleaned and just polished. It was the quickest cleaning I've ever had. I figured they were understaffed and cleaning was not really her job. All this time, she was talking about my teeth related to me possibly having sleep problems. (Mmm ok) I just let her talk wishing she was focusing on getting my teeth cleaned instead. I told her about a space in between my molars that bothered me a bit since food gets stuck. The manager was so efficient in giving the breakdown for the filling. I do not have a lot of free time during the day/week so I decided we could proceed with the filling after the cleaning. The cleaning was so quick that we had extra time to do the filling. (One questionable hygienic thing to note for me was that she was using a penlike machine that was leaking and she got the tape of the light to cover the hole in the penlight machine. That's why when I got a sore throat and cough a couple of days after, it crossed my mind it could have been because my mouth was wide open with this - but that was just a thought). Got home, my tooth hurt when I would eat. Called the office and I was scheduled to come back. The first schedule I couldn't make because I wasn't feeling well (sore throat I mentioned). She finally saw me on Tuesday, 10/31/2023. A day that if there was a rewind button, I would just let it be and not come back to this place as I asked for a different dentist to see me to double check and I was told it was only Dr Rebecca who was working. I did see another man in uniform, but I did not bother to ask who he was. I came in and she was nice and apologized. I said it's ok, as long as we fix it. This review is not for her personality but the damage she did to my tooth. I was numb, I did not know the extent of how she was drilling or filing my tooth. It was just a simple filling. I did not know dentists could mess up and drill/file too much due to a filling. I have a toothache now, it hurts when I drink cold or warm, but pain can be fixed. I can find a dentist, spend again to fix what she caused. What cannot be fixed and I am so upset about is the damage to my tooth. She filed my tooth so much there are no ridges. She filed down the center of my tooth smooth in a U more like V-shaped. Every time I touch the molar on my right with my tongue and touch the tooth that she filed/damaged, I get so upset hoping to wake up from a bad dream. It's like a nightmare. I did not want to write this review but I felt I had to. If it can save someone's tooth from being damaged just because of what was supposed to be a simple filling. I called the manager and let him know how I felt to see what he would do about it, and he was very service oriented and tried to do service recovery as best he could. He offered a free cleaning and another dentist to see me. Where was this dentist when I asked when I had to come back a second time? If he was the other man in uniform I saw last time and they said there was no one else other than Dr Rebecca, I would be flabbergasted. If you were me, would you go back or run? Run for sure. I thought it should end there, but the manager is now pressing for me to come back. I let him know that if they want me to come back to see what is left of my tooth, it should be fair terms, and I should get something out of it. It's simply the principle. I lost part of my tooth unnecessarily, why should I have to pay for it. It's like a hairdresser chopping your hair off when you asked for her to style it. Hair can grow back, my tooth cannot.

My husband found this dental practice for us and I must say that he struck gold. I have never had a…read morebetter dental experience and the entire practice and staff are amazing. The care we receive is top notch, and each person in the practice is always efficient and friendly. I have seen Dr. Gregg Taira and Dr. Janine Taira and would highly recommend both dentists. Thank you for making our visits so much fun!

Dr. Taira is hands down the best dentist in the area! He is extremely knowledgeable, but explains…read moreeverything in a way that is easy to understand. He makes you feel comfortable even during tough procedures like getting your wisdom teeth removed or a root canal. Everyone who works at the office is very friendly! Don't hesitate to book here, you won't regret it!

I just had my first visit with Dr. Ford at Seneca Dental, and I'm so glad I made the switch!…read more Dr. Ford was welcoming, personable, and took the time to answer all of my questions without rushing. She did a very thorough exam and put together a clear care plan to address a few things I've been putting off. A few helpful details: the office has three chairs, accepts insurance, and is in-network for Montgomery County Public Schools employees (CIGNA plan users, this is a win!). Don't be fooled by the exterior of the building--when you walk up, it may not have the "fancy" look, but the service inside is absolutely top-notch. From the receptionist to the office manager to Dr. Ford herself, everyone was friendly, professional, and made me feel comfortable from start to finish. Highly recommend!

Great Dentist, I usually am not a big fan of dentist, but Dr. Ford was very understanding and it…read morewas one of the best dental experiences I have had. I will be coming back!

I've been going here for a few years, and am completely happy with my level of care. After not…read moreseeing a dentist for awhile, I was apprehensive about what my first visit would bring. Not unexpectedly, my mouth was jacked up. I had a root canal about 20 years prior, so I knew sort of what to expect. Dr. Raj is fantastic, and his team is fantastic. I am never in (unrealistic) discomfort, have my questions answered, and have never felt unwelcome. Having my mouth fixed - after a lack of care and then cracked teeth from a car wreck- has been a Godsend. I have benefited from Dr Raj & his team.

Dentists, hygienists and office staff are all exceptional. Recently, I was fortunate to be seen by…read moreDr. Snigdha, Dr. Puri and Dental Hygienist, Natalia. They are highly competent, caring and professional!

FRAUDULENT practices with billing. Billed dates that were not attended. Absolutely racist in how…read morethey treat customers. Asked to go out and around from another entrance once already at the front desk. Illogical. Rude. And obviously prejudice. Did not complete service and collected payment.

This practice is receiving a ZERO from me, but unfortunately I have to leave at least one star…read more Let's start with the fact that when I came into their empty practice, all the little techs and "dentists" were just hanging out in the back and seemed bothered that their gathering was interrupted by a patient having an appointment... then let's move onto their absurd bedside manner. I received GARBAGE service. It doesn't end there, my foolish self thanked them because I didn't know any better. They told me I had either a "fat deposit" on the inside of my cheek. After a week of still feeling excruciating pain, I called back they said it may have been a "canker sore" So I told them that was ridiculous because I had a giant LUMP on the inside of my face. The "manager" (a complete clown) told me "there is nothing in the world that would cure a canker sore" and she was SO dismissive and rude on the phone! I went to another dentist who referred me to a surgeon who diagnosed it as a blockage in my salivary gland! How the heck did these "dentists" completely miss that! It was serious! Because I had to pay the other dentist, naturally I had asked for my co pay back. She (Giselle) practically laughed in my face. They went out of their way to dispute MY dispute and went as far as to LIE to my bank and tell that that over the phone I "refused to follow the doctors orders because I didn't agree." How did you misdiagnose that? Oh I know, by not listening to the patient when they tell you exactly where it hurts. "Fat deposit" ? Ur brains are fat deposits. Will NEVER go here again, and if you actually value your health, don't go here. These positive reviews were probably written by their family members/friends.

I recently started going to Dr Anthony and I can concretely say I don't hate going to the dentist…read morewhen I go here. From the front desk staff to the hygienists, they are all wonderful. Dr Anthony has excellent bedside manner and makes having dental work comfortable. He explains everything beforehand. The entire office does a great job to spell out expectations, including financial ones of the patient. This office is amazing.

This office is very unethical and has been engaging in shady practices for some time now. A few…read moreothers have reported them to the Dental Board Association, and I would recommend doing the same. This dental practice will lie and claim they are within your network, then bill your insurance a large sum. They have taken advantage of many people--this dentistry is awful. I would NOT recommend them. I reported them to the board along with others.

Like the other reviewer said this one star is for the wonderful lady in the front office…read more 1. The African American Dentist behaves like she doesn't want to be there. No hello! She doesn't communicate at all what she is planning to do. I have a back injury. She came and started lower the back of the filthy exam chair I was sitting on. The room is like it was last cleaned 2 years ago. The floor is ewkkkkk! Can't believe this is in America and in Montgomery County. Then I have to get that she is the one who will be cleaning my teeth. I open my mouth and she was exactly in there for 6 minutes. Then she moved away. I guessed that she was done. I dare to ask if it was it, she respond you need more time and it will cost an additional $140. I dared to question her and she turned her back and started writing notes on my medical records and I just had to leave... The young hygienist, Ghosh! The poor thing tried to get my X-rays and she struggled with that for 15-20 minutes. My mouth is still sore 3 days after. I have been use with top notch customer service, if you know for example Dr. P Tong's office in Rockville, Md. This dental office in Gaithersburg is the complete opposite of Dr. Tong's office that I used to go. My son, really has bad teeth and I was hoping when I made this appointment that the Dentist would really be helpful. He has an extra tooth that needs to come out before we see the Orthondontist. The boy got his 6 minutes of cleaning, and he was shown the door. Same thing with my daughter. I was told that I need extra time because I have more plaque. Hey look! I brush my teeth BID and floss each day. We got Xrays, no body told us if we had cavities or not. They do that only for the purpose of billing your insurance. Same thing for the cleaning, even water to rinse your mouth is rationed. No patient education or whatsoever. If you can't get a hello, is education that I would be getting? What is happening in this office is what is wrong with America. Some healthcare providers establish their office in poor neighborhoods and deliver sub-par care to poor Hispanic and black people in the neighborhood. If you happen to be black, you will get the same treatment even though you are coming from affluent neighborhood like I do. Why because, they are just so use to not so demanding patients and they have always walked away with that. I am a healthcare worker myself, and I have to say this is just not alright. 1. If the staff at this office do not want to be at work, they should stay home. 2. Healthcare delivery should be the same no matter where you are located, or where the patient is coming from. 3. Insurance company should start disclosing providers performance on their website so that members know what to expect. This is my second time writing a Yelp review, I am so sorry that it is bad one. Sorry for the many mistakes.. English is not my first language.

The one star is only for the lovely woman who works in the office. The first time I visited the…read moreoffice I had an appointment for myself and my daughter. I had to cancel mine at the last minute because they were running TWO HOURS behind and I had to get to her ballet class. I rescheduled for an early weekend appointment thinking I would not run into the same problem being the first one in the office. I get a text on my way in that the doctor is running 15 minutes late. In actuality she was well over 30 minutes late. I didn't leave because they have a sign stating they charge for missed and canceled appointments but I will NOT be back

Overall good service by staff. But when you go for dental checkup, be careful of any upsales…read more Even if they provide you with an estimate - take it with a grain of salt. The actual amount will be higher. I was told that was because it was an "estimate" I have not experienced that with other medical and dental services. If I am providing you my insurance information, and you have the coding of the service provided - there should not be any discrepancy. All this happened after a few months of the date of service. So agree with other reviews - keep all records of your transactions, stick to the basic required procedures, decline any additional services or products.

Not a patient friendly office i do not recommend to anyone. I wanted to cancel my appointment i…read morecalled them exactly 30 hrs. before the appointment and they informed that they would charge $50 I am aware of the policy but i do believe that they can waive it for new patients i am not going back. My previous dental care always very flexible .

Good dentists, assistants and hygienists. Front office staff are terrible. They are unfriendly and…read morecustomer service is not a top priority. I've left messages when they can't answer the phone and never get a call back. There are plenty of better offices that care about patients.

This place was very clean and no hectic like other office I've been too. The waiting wasn't long at…read moreall!!! And the assistant was so nice work very well with my son the Doctor was so informational and wonderful I recommend this.

I had a crown fall out and my daughter told me to call Shady Grove Dental Care where is already a…read morepatient. Sara was so kind, got me an appointment right away. From the time entered the office to leaving I have never had such a great experience at the dentist. From being greeted by Sara, getting x-rays, seeing Dr. Chittamuri and going back the next day to have my teeth cleaned by Mandy it was a pleasant experience. I have several appointments lined up in the next few weeks and will be referring my friends to this practice. Thanks!!!

I'm a new patient with Dr. Chittamuri. I am very impressed. She is very thorough and friendly…read more There is state of the art technology in this office that surprised me. The office assistant Sarah is wonderful. I have a lot of dental work coming up and while I don't enjoy this, I feel like I'm in very good hands there.