The front desk reception staff is always friendly and helpful with explaining costs and scheduling…read moremy appointments... especially Amy knows her stuff with dental insurance. Never had an issue here. The doctor is gentle and informative, and patiently answered every question I had. The nurses are so sweet too. There is convenient parking behind the office. I recommend Crown Dental!!

Paid for a crown in advance but ended up not having it done here. Opted to go to another dentist…read morewith better time management. Been requesting to have my money refunded and have only been given the run around including by the dentist, James Chun. He promised to refund 2 months ago and am still waiting. Will not recommend this place.

I cannot even begin to explain how thankful I am to have found such a wonderful dentists office! I…read morecould be described as one of the individuals that absolutely loathes going to the dentist due to some unfortunate experiences I've had in the past at different offices. Quince Orchard Dental Care has completely changed my outlook on the dentist! Prior to my appt. I hadn't been to the dentist in far too long and had to have some work done, Dr. Lee, Deb, and everyone else at the office made my visit so exceptional I've recommended to my entire family to switch dentist offices. The office is clean but doesn't have that weird sterile smell that makes you sick to your stomach. There are tv's on the ceilings of each patients room, so if you're the kind of person to enjoy watching Ellen while you get your teeth cleaned it's a great feature. The whole team is so helpful, really encouraging, and truly have mastered patient care! If you need a dentist or are looking for an office that makes you feel welcomed and cared for, Quince Orchard Dental Care is for you.

I had a very troubling experience with this dental office and lost trust in the care I received…read more In my experience, treatment was performed on the wrong teeth. I was also told that I would not be charged for certain services, but I was later charged anyway. Even though I had insurance, I received additional charges that I did not expect and felt were not clearly explained beforehand. There were also times when I was not provided paperwork or documentation regarding my treatment and charges when I expected to receive it. Combined with the unexpected billing, this made me seriously question the transparency of their billing practices and services. I also experienced long waits to see the dentist. What concerns me most is the dental care and relied on what I was told about my treatment and costs. Based on my experience, I would strong encourage people to ask for copies of their treatment plans, billing documents, and a written explanation of expected charges and insurance coverage before proceeding with treatment.

Wife set up an appointment based on a recent visit she had. I hate going to dentists in general,…read morebut I can say this office seemed like they really cared about my teeth. They did a deep cleaning and sent me on my way. Office was clean, efficient and professional. I'll be back for a follow up cleaning. Highly recommend checking this office out. Location easy to get to right off of 28.

Friendly, efficient, thorough! Very responsive to patient's needs. Excellent practice all around!read more

My husband needed some teeth pulled and work done in his mouth. I let them know upfront he is…read moreafraid of the dentist and has had bad experiences in the past. They were SO kind and helpful during each visit. They treated him with respect and understanding; and made sure to take the utmost care in his pain levels. He was so happy he finally went and put his trust into them. I have decided to also use them as my dentist going forward as well due to how impressive they are. I feel like it is important to note this after reading one of the reviews too. My husband is African American and they treated him no differently than anyone else. The assistant dental technician was also African American too. She was so kind and pleasant to us as well and the doctor seemed to treat her with respect even when they were speaking privately.

Racist and dishonest doctor. Would not perform any procedures until I paid beforehand. Once made me…read morewait nearly 1 hour for my credit card to approve before he would start any work. No other doctor behaves this way. They always bill you after. No reason for him to do this except the obvious, I'm black and he didn't think I could afford to pay. Also, told me that the procedure was not covered by insurance so I paid and then nearly a year later billed my insurance company for the same procedure. I was told that what he did was not insurance fraud, he just ripped me off. When I asked for my records and bill I was told I'd get them, but never did. Stay away. There are much better doctors who are ethical and honest. Oh, and he did a mediocre job.

Experience at the dentist was very pleasant, except that I was told I had several cavities - and…read morethen it turned out based on a second opinion that I didn't. I was surprised to hear the dentist say I had cavities since I had a dentist appointment at another provider 6 months before and had no indication of any issues. As a result, I had a friend who is a dentist look at the photos and that person said it seemed unlikely I had cavities. I then got a second opinion from another dentist in person, who said that I didn't have cavities. The whole experience was extremely concerning and I would strongly caution against this provider.

I can't believe it's been so long since my review for Dr. Lakhani! I hope all of you reading this…read moreare continuing to see the dentist and doctor during the pandemic. Routine medical care is an essential activity. Dr. Lakhani, like other healthcare providers, has taken rigorous steps to protect the health of patients and her staff. You'll get a check in pre-screening for signs of illness, you'll wait in your car until your appointment, etc. I felt very safe, and I left with sparkling clean teeth and gums. Her new(ish) office space is gorgeous. It feels fresh, stylish, and soothing. It strikes a balance between being private yet not cramped. There is an easy-to-maneuver covered lot with plenty of guest spaces. Also I always love supporting women-owned businesses that employee BIPOC women staff.

I've been going here for a few years, and am completely happy with my level of care. After not…read moreseeing a dentist for awhile, I was apprehensive about what my first visit would bring. Not unexpectedly, my mouth was jacked up. I had a root canal about 20 years prior, so I knew sort of what to expect. Dr. Raj is fantastic, and his team is fantastic. I am never in (unrealistic) discomfort, have my questions answered, and have never felt unwelcome. Having my mouth fixed - after a lack of care and then cracked teeth from a car wreck- has been a Godsend. I have benefited from Dr Raj & his team.

Very disappointed with the billing and front desk service at Advance Family Dental care…read more My family has been going here since 2018 and unfortunately our recent experience was very frustrating. I was given incorrect information about my insurance coverage and was asked to make a payment that I was later told should not have been required. I was also promised a refund but despite following up multiple times I still have not received it. It's been a month now. What was most disappointing was the lack of communication and the way I was treated when I called to follow up. The front desk staff were rude and very unprofessional, which made an already frustrating situation even worse. Billing mistakes can happen but I expected better communication, follow through and better behavior from a practice my family has trusted for many years.

Dr. Bouffard is truly outstanding. When you need dental surgery, you want the very best and Dr. B…read more fulfills that expectation and then some! Just to give you an idea of how good he is, I had come from another dentist who REFUSED to send over my dental records to Dr. B.!! Did not EVEN slow Dr. B. down! He examined the work done in my mouth, TRACKED DOWN the manufacturer of my "dental-ware" and made the necessary calculations as to how he was going to fit another implant into my mouth! Now that's what I call genius!!! *Sorry to hear that Dr. B. has left the BFD (Bethesda Family Dentistry) family! Not sure where he is practicing but will update this review when I do.

I cannot say say enough about Dr. Robert Bouffard, DDS. His expertise and chair-side manner are…read morepositively beyond compare. I actually enjoy going to the dentist! If you're searching for a fabulous dentist who takes the time to actually get to know his patients and provides the best in dental treatment, one who will also explain procedures to you and treat you with the utmost care and respect, look no further than Dr. Robert Bouffard!

It's a beautiful facility but I was promised results I did not get. Had a crown done and it was a…read morenightmare. I was told they could get me numb and that never happened. Being charged by each procedure that didn't work. When the crown was being installed and pressure was applied to the top of the crown the assistant's tool slipped off and hit my gums causing considerable pain! Was talked down to and felt they were condescending. Like I didn't know how to brush my teeth. I was not happy with their service. Felt like I played by a smooth talker.

My experience with Dr. Chan and his staff was fantastic! Dr. Chan and his staff are very…read moreprofessional and caring. Dr. Chan listened attentively and answered all my questions thoroughly. The procedure was painless and successful. I highly recommend Dr. Chan!