As someone who is very sensitive to tooth pain, and thus is TERRIFIED of most dentists, I am so…read morethankful to have found Flower Hill Dental Assoc. Dr. Winkleman and his staff are excellent; all are very professional and knowledgeable, and friendly at the same time. Sherry in the front office, who schedules appointments, and processes the insurance forms (among many, many other duties), is priceless! Very friendly, helpful and efficient. I do not remember the hygienist's name, but he is great too; very soothing and competent. I hope I never have to find another dentist; this one is perfect!

Incompetence. Got a crown, had to have root canal and new crown after dentist said it wasn't…read moreneeded, my cost $1000 unnecessarily. Dentist should have known 2nd crown not covered. She lied and said initial crown could be used and this was not even an option. First crown came off due to decay after prep. They don't polish teeth with cleaning. Front office staff uninformed as well. Lost all confidence in this practice.

My husband found this dental practice for us and I must say that he struck gold. I have never had a…read morebetter dental experience and the entire practice and staff are amazing. The care we receive is top notch, and each person in the practice is always efficient and friendly. I have seen Dr. Gregg Taira and Dr. Janine Taira and would highly recommend both dentists. Thank you for making our visits so much fun!

Dr. Taira is hands down the best dentist in the area! He is extremely knowledgeable, but explains…read moreeverything in a way that is easy to understand. He makes you feel comfortable even during tough procedures like getting your wisdom teeth removed or a root canal. Everyone who works at the office is very friendly! Don't hesitate to book here, you won't regret it!

Overdue review. The front desk is always friendly and helpful with explaining costs and scheduling…read moremy appointments. The doctor is gentle and informative, I recommend this office.

Paid for a crown in advance but ended up not having it done here. Opted to go to another dentist…read morewith better time management. Been requesting to have my money refunded and have only been given the run around including by the dentist, James Chun. He promised to refund 2 months ago and am still waiting. Will not recommend this place.

As someone who is not a fan of the dental office, I must admit that, in all my visits to various…read moredental offices, Citi Place Dental has consistently offered me the Best dental experience ever. 1. Mildred and Lorraine are exceptional staff members. 2. The office music is current and applicable. 3. The Dentist himself engages in positive and real-time conversation, and he has a skill set that is professional and detailed. 4. This is my first partial, and I love it even on day 4 of wearing it and getting adjusted to it. 5. This was the best dental referral. I am grateful and satisfied with the quality of service.

I ended up not making an appointment after I called and found out that, unlike what their website…read moreappears to claim, they don't actually do sedation dentistry. Why do you have it on your website when you don't actually do it? Why is there no disclaimer that you don't actually do it? That's quite unethical. Additionally, they told me to remove my Google review and then told me that I was never there and therefore I wasn't allowed to review them. That's not how it works people. I tried to make an appointment with you only to find out that your website was misleading customers by making it look like you have dental sedation when you don't. Then you lied about not having it on your website. You do, in fact, have it on your website. Right under the dental anxiety section, and when you click on that link, it literally says at the top of the page. "IMPROVE YOUR NEXT APPOINTMENT WITH DENTAL SEDATION" That's incredibly misleading. I'd hate to think what your care quality is considering this wasn't up to par and you decided to try to discredit people who point it out. Not my fault you decided to mislead people on your website. You should fix that.

I had been going to Dr Lewert for almost 17 years. He is wonderful. I had trouble 1st time with…read moreone of his hygienists. I told her not to put the chair back too far because I get Vertigo for like 30 years. She was horrible. I wish I could remember her name. I had to make her raise my chair 5 times. She complained Well now you're making it harder to me to clean your teeth. I said would u w rather call 911 if I have an attack??? I don't know what Dentist to go to anymore who's as wonderful as him. I left last year without making a follow up appointment. I'm lost

Very rude arrogant condescending office staff. I've had a long-standing relationship with Dr…read moreLewart, but after my last conversation with the office staff who repeatedly called to my home I will never be going back and apparently they're happy about that as well. The girl behind the desk was trying to force x-rays on me that I had already had. She said if I don't have the x-rays then I can't be a patient. I said I guess I'll have to cancel my appointment since I've already had X-rays and for health reasons do not wish to have them again. Her response? Okay! They don't care if I'm a patient! Not only that their tone was so rude when they called me first thing in the morning while I was still having breakfast to confirm my insurance and they treated me as if I was some kind of a criminal! I told them if there were any problems I just pay out of pocket. It wasn't a problem I'm just coming for a cleaning. But no! That witch in the office was going to tell me differently and they kept calling my phone harassing me! And you know from their perspective it's all the customers fault. These girls need to grow up and get a life. They are ruining the practice of the doctor. And if you think that you have to have treatment forced upon you and you have a doctor telling you that? They have no legal rights. The bottom line is this doctor will only accept patients that will use up services they don't need at a certain price. Very sad! I don't care who it is! I will never allow anybody to treat me with such disrespect! These people do not deserve your business at all! I'm so infuriated at these condescending, disrespectful, arrogant witches that sit at the front desk and harass his patients

My husband needed some teeth pulled and work done in his mouth. I let them know upfront he is…read moreafraid of the dentist and has had bad experiences in the past. They were SO kind and helpful during each visit. They treated him with respect and understanding; and made sure to take the utmost care in his pain levels. He was so happy he finally went and put his trust into them. I have decided to also use them as my dentist going forward as well due to how impressive they are. I feel like it is important to note this after reading one of the reviews too. My husband is African American and they treated him no differently than anyone else. The assistant dental technician was also African American too. She was so kind and pleasant to us as well and the doctor seemed to treat her with respect even when they were speaking privately.

Racist and dishonest doctor. Would not perform any procedures until I paid beforehand. Once made me…read morewait nearly 1 hour for my credit card to approve before he would start any work. No other doctor behaves this way. They always bill you after. No reason for him to do this except the obvious, I'm black and he didn't think I could afford to pay. Also, told me that the procedure was not covered by insurance so I paid and then nearly a year later billed my insurance company for the same procedure. I was told that what he did was not insurance fraud, he just ripped me off. When I asked for my records and bill I was told I'd get them, but never did. Stay away. There are much better doctors who are ethical and honest. Oh, and he did a mediocre job.

Yesterday my dad needed to see a dentist immediately. He'd received a diagnosis that required…read moreimmediate attention. Since I've been a patient at this dental center for many years, I called them and asked if they could, in this urgent case, provide an appt for my dad immediately. They did so willingly. My dad and mom arrived and were well cared for while being in there. Which doesn't surprise me. That staff and dentists are so friendly, competent and compassionate. I'm super delighted that my dad and mom had a pleasantly warm invitation. And, he received referrals to top doctors to see next steps. Drs Telis and Robinson are brilliant!

Severe dental anxiety and a few years of no dental insurance left me needing work that could not be…read moreprocrastinated anymore. I choose this place because they had good reviews from other people with dental anxiety. The first two visits, I saw a female doctor I couldn't catch her name. She and her assistant put me at relative ease. She did x-rays, a deep cleaning, a removal, and bone graft. I managed to sit through it without freaking out, largely due to the demeanor of the dentist. My hands were shaking but they gave me a stress ball to squeeze and I made it through. Next I was scheduled to return and get the stitches removed and some fillings done. After the bone graft took, she planned to do an implant. The work order was written up and approved by me. But on the day of my visit, I got a call saying the female dr was out on a family emergency. But I'd be seen by Dr Lim. Ok... Well, Dr Lim came into the room. The dental assistant told me that he was quiet, but was a great dentist who specialized in root canals. I was already nervous, and Dr Lim's bedside manner did not improve. First, he wasn't just quiet, he kept dropping and adjusting my chair without warning, jerking my body around. Without reviewing notes, he removed the stitches (I had to tell them where they were). Then looked at xrays, and growled, "I'm going to do a root canal." and left the room. The front desk lady came in with a new work order and cost estimate. Dr Lim basically ignored everything that the other dentist did, and just wanted to do a root canal in a tooth that the other dentist didn't mention. When I asked about the other work, the desk lady fetched the paperwork. Together, with the root canal and cap, planned implant, and fillings, it was more than I could swing. At this point, my anxiety was very high. Dr Lim came back in the room to explain why I needed the root canal. He pointed to the x-rays, which I don't know how to read. He said, in a very hostile tone, that if I didn't get it fixed, the cavity would just get worst. He said he didn't see the point of the planned implant when I needed other work on teeth that were closer to the front of my mouth. During our interaction, he demonstrated that he hadn't reviewed my prior treatment notes by saying he'd address a problem with my teeth that the other dentist had already fixed (but still showed up on the original x-rays). I didn't give consent, so Dr Lim left the room. I decided to just leave with the stitches being removed, and not get any more dental work done that day. I wasn't prepared for a root canal, having gone in expecting a mild day of fillings. Before I left, I expressed that my confidence was shaken by the fact that the two different dentists didn't agree on a single plan of action for what work was the highest priority. I have no doubt that I need a fair amount of work, but I wasn't happy with the first doctor's treatment plan being belittled by the second doctor. The front desk lady said she'd bring the issue to the head dentist, Dr Sanna, and ask him to prioritize dental work with the two doctor's differing plans in mind. She said she'd get back to me Monday (it was Friday). I left, and proceeded to have a full blown panic attack. No one from the dentist office called me to follow up on the issue. Not that Monday, or in the weeks after.

Experience at the dentist was very pleasant, except that I was told I had several cavities - and…read morethen it turned out based on a second opinion that I didn't. I was surprised to hear the dentist say I had cavities since I had a dentist appointment at another provider 6 months before and had no indication of any issues. As a result, I had a friend who is a dentist look at the photos and that person said it seemed unlikely I had cavities. I then got a second opinion from another dentist in person, who said that I didn't have cavities. The whole experience was extremely concerning and I would strongly caution against this provider.

I can't believe it's been so long since my review for Dr. Lakhani! I hope all of you reading this…read moreare continuing to see the dentist and doctor during the pandemic. Routine medical care is an essential activity. Dr. Lakhani, like other healthcare providers, has taken rigorous steps to protect the health of patients and her staff. You'll get a check in pre-screening for signs of illness, you'll wait in your car until your appointment, etc. I felt very safe, and I left with sparkling clean teeth and gums. Her new(ish) office space is gorgeous. It feels fresh, stylish, and soothing. It strikes a balance between being private yet not cramped. There is an easy-to-maneuver covered lot with plenty of guest spaces. Also I always love supporting women-owned businesses that employee BIPOC women staff.